⭐ 1/5 — Renovated, but EVERYTHING else is TRASH
I rarely leave negative reviews, but this stay was so bad I feel like I have to warn other travelers. The property may be newly renovated, but that’s literally the only positive thing I can say.
Food & Restaurants:
The food was horrible. Most restaurants were buffet-style with almost no variety, and there were very few American dishes. The steakhouse—the only option that might have offered something decent—has extremely limited seating and operates on a first-come, first-serve basis for all guests. Because of this ridiculous system, there were multiple nights we couldn’t even get dinner.
Staff & Service:
The staff was shockingly rude. Towels smelled sour, and some days there were no towels at all. They even left used cleaning towels in our room at one point. On top of that, my Meta Ray-Bans went “missing” and were later found hidden on the property in a way that made me feel like someone may have been trying to keep them. (Photos included.)
Room Conditions:
The room had a strong mildew smell. On the first day there was no hot water, and the TV didn’t work either. Not what you expect from a so-called resort.
Crowded & Uncomfortable:
The place was absolutely packed with locals, which made the environment overwhelming and not at all relaxing. It didn’t feel like a good experience for tourists.
Overall, this was one of the worst resort stays I’ve ever had. DO NOT STAY AT THIS LOCATION!!!