8/10 Good
Jordan W., Corning, NY, USA
Feb 4, 2023
Liked: Cleanliness
"Elegance" Might be an Overstatement
Location was great. Very convenient to the Arrowhead lift and close proximity to restaurants and shopping. The garage was convenient.
Cleanliness was sub par. There was hair on the floor in two of the bathrooms. I stepped on fingernail clippings in the bathroom the first time I was in there barefoot.
The house had multiple tissue box holders throughout, however they were all empty and there wasn't a resupply closet in the house for us to take care of it ourselves. We purchased Kleenex ourselves.
The water tank for the toilet in the upstairs master was so loose that it was leaking water when we arrived. We attempted to fix it ourselves, but the bolts on the tank were so corroded, there was nothing we could do for a permanent fix.
The microwave in the "gourmet" kitchen was ready to fall off of the cabinets which were supposed to be supporting it. We needed to brace the microwave before opening it to prevent it from swaying back and forth.
The fan and light remote for the downstairs master was missing as well as the control knob for the heater in that master bath. It made it difficult to regulate temperature in the lower master suite as it ran cooler in there than the rest of the house.
We arrived after midnight on Sunday for our Saturday check in due to travel delays. I reported the above issues to Vacasa on Sunday night. I received a call from Vacasa on Wednesday telling us maintenance would be out that day to address some of our issues. They never showed.
Jordan W.
Stayed 7 nights in Jan 2023