6/10 Okay
Ana
Traveled with family
Jul 21, 2024
Liked: Cleanliness, staff & service
We chose this hotel because of its proximity to the airport. Our experience was disappointing. When we got there, the restaurant was closed and that is where you check in to the hotel. It was raining and we had to walk around the property and stand outside trying to figure out how to check in. We ended up having to scream through a window until somebody heard us. The person that finally opened the door and checked us in was apologetic and very nice. The rooms are in the back of the restaurant and there is no lift, which is inconvenient when you have a lot of luggage. The rooms were small but comfortable. The location is only 10 minutes from the airport. So that is convenient. We did not eat there so we cannot comment on the food, which is supposed to be very good.
I think the experience would have been better if they would have explained the check in process ahead of time.
Ana
Stayed 1 night in Jul 2024