Property location was perfect, walking distance to everything - stores, castles, etc. The property itself was really quaint. Staff was very pleasant and nice. Problems with room though will make me not return. Asked for and confirmed a room on the bottom floor and they booked us on the third floor. Said it was too hard to move things around to accommodate our original request. Booked a CityView King, while it said for 2 people it was beyond cramped, would only recommend for 1 person. Could barely move, no storage for clothes, luggage (even housekeeper saw our amount of luggage and commented how did we fit in that room). Their King is not a US king, it is actually a queen in UK. Our air conditioner didn't work asked them to multiple times to get it cool and it just never did, so hot slept with no covers on. Couldn't open the windows as it was too noisy. Even with the windows closed every morning we were woken at 2:30am. Asked about this at the front desk as I didn't see anything below and she said there was a hidden bar and that is why there were ear plugs in the drawer. Ugh. I want to like this property and maybe with a suite it would be better, but even with more space you would still have the noise factor. Not worth the chance for us next time in Edinburgh.