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The General Palmer Hotel

4.0 star property

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Photo gallery for The General Palmer Hotel

Interior entrance
Mountain view
Interior
Interior
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$186
$164 nightly
$186 total
Total with taxes and fees
Feb 24 - Feb 25

Explore the area

View in a map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite | Egyptian cotton sheets, premium bedding, pillowtop beds

Presidential King Suite

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, No Windows

Standard Room, 1 King Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed, No Windows

9.6 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, No Windows

Standard Room, 1 Queen Bed, No Windows | Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed, No Windows

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Wing, 2 Queen Suite, Stair Access Only

Palace Wing, 2 Queen Suite, Stair Access Only | Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 2 Queen Suite, Stair Access Only

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Palace Wing, 1 Queen Bed, Stair Access Only

Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 Queen Bed, Stair Access Only

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Palace Wing, 1 King Bed, Stair Access Only

Egyptian cotton sheets, premium bedding, pillowtop beds

Palace Wing, 1 King Bed, Stair Access Only

9.4 out of 10
Exceptional
(21 reviews)
  • Hill view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Wing, 1 King Suite, Stair Access Only

42-inch flat-screen TV with cable channels, TV, iPod dock

Palace Wing, 1 King Suite, Stair Access Only

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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$176 nightly
The price is $202
Feb 24 - Feb 25
Total with taxes and fees
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About the neighborhood

Durango

With a stay at The General Palmer Hotel in Durango (Historic Downtown Durango), you'll be steps from Durango and Silverton Narrow Gauge Railroad and 4 minutes by foot from Durango Area Tourism Office. .This historic hotel is 0.2 mi (0.3 km) from Animas River Trail and 0.3 mi (0.4 km) from Durango Arts Center.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.1 miles
  • Durango Area Tourism Office - 3 min walk - 0.2 miles
  • Durango Arts Center - 5 min walk - 0.3 miles
  • Animas River Trail - 5 min walk - 0.3 miles
  • Fort Lewis College - 13 min walk - 0.7 miles

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Esoterra Ciderworks - ‬1 min walk

About this property

The General Palmer Hotel

The General Palmer Hotel offers 39 accommodations with bathrobes and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 39 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as concierge services and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a library. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Yes, the room was spotless and the staff was wonderful. Everyone we interacted were very welcoming, attentive and told us stories about the history of the hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service
Loved the staff, the peace and quiet, the beauty of the town during the holidays just outside our door … it was dreamy!
Stayed 2 nights in Nov 2025

10/10 Excellent

roosmarijn

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, they had eveything, very friendly staff and the bed was comphy. The only thing is it can get cold in the evenings in your room there. Properly because the building is so old. They do have a heater in your room, but i havent found out how to turn it on. I would definitely come here again!
Stayed 2 nights in Nov 2025

6/10 Okay

Aditya Kaushal

Stayed 2 nights in Nov 2025

8/10 Good

Casey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was super clean and the staff was incredibly friendly and helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Both my Sister and I, along with our Husbands felt at home. The staff were so kind and generous with good information about the area. Our rooms were beautiful and comfortable. The breakfast was delicious. The views were beautiful.
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Beautiful spotless room. Beautiful hotel in general.
Stayed 1 night in Nov 2025

10/10 Excellent

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made the stay even better! Very convenient to walk everywhere.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Staff was 100% welcoming, and accommodating! The rooms are vintage and comfortable Perfect location for walking around downtown
Stayed 2 nights in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic charm, clean room, friendly staff, good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chandler was fabulous when we arrived. He gave us great information and some history of the hotel as well as great suggestions for seeing the town.
Stayed 1 night in Nov 2025

10/10 Excellent

sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable. The staff was friendly and helpful as well as informative and parking was good. We didn’t move our vehicle once while we were there breakfast was delicious and convenient.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
Lovely hotel!
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
It is a historical building. It was very clean for a historical building. The staff is pleasant and informative and especially the morning person went out of his way to learn more about my trip and make some recommendations.
Stayed 1 night in Oct 2025

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location, and very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

8/10 Good

Diane, Millcreek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel, nice large room. They were nice to move our room on check in when we needed an elevator vs stairs to our room. Front desk staff were very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1898 Deluxe

The General Palmer is right next door to the Durango Silverton Railroad so it is perfect for anyone planning to ride the train early in the morning. It is also a good way to immerse yourself in the past before getting on an old railroad. The beds and linens are very comfortable and the hot water for my shower was instant and plentiful. There is no desk in the room where you could plug in your laptop and work though there is a flat screen tv, marble countertop at the sink and the clothes closet smelled of cedar wood. It is old style elegance. The elevator is tiny and has a retractable cage. It was the first elevator in Colorado. The staff is wonderful, very friendly and helpful. A special shout out to Chandler.
Stayed 1 night in Oct 2025

10/10 Excellent

JUDITH, COLORADO SPRINGS

Stayed 1 night in Oct 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in downtown Durango and for riding the Silverton-Durango train.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Amenities
Great staff. Clean room. Great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location downtown and right next to the train depot. Nice sitting areas outside to enjoy watching the train come and go.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Cary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general Palmer is beautiful. We loved everything about the hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

ELIZABETH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I just love this western town. The hotel met all my expectations for a wester hotel. The staff is extremely friendly . We have been guests about 4 times now. We just love it here.
Stayed 3 nights in Oct 2025