Overall it wasn't bad, but there were a few things that were not as described. I was under the impression that I had reserved a room with kitchenette, and I was given a room with a microwave and a grilled cheese griddle. The hotel description says tempurpedic mattress, could not be more far from the truth. Also says onsite laundry, nope. It says tour booking assistance, they'll point on a map what area you can look for assistance. Location was close to bus stop, so easy to get around, but there are stairs, and a steep walk up about 8 minutes. The people were very very nice, but keep in mind the above when booking :)