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Pullman Dubai Downtown

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, pillowtop beds, free minibar items
Exterior
Premium bedding, down comforters, pillowtop beds, free minibar items
Deluxe Suite, 1 King Bed | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Al Abraj Street with Marasi Drive, Dubai, 0000
  • Dubai Fountain
    13 min walk
  • Souk al Bahar
    14 min walk
  • Dubai Opera
    16 min walk
  • Dubai (DXB-Dubai Intl.)
    21 min drive

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Twin Room, 2 Twin Beds

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Premier Suite, 1 King Bed

  • 657 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Executive Twin Room, 2 Twin Beds (Burj Khalifa View) | Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Suite, 1 King Bed

  • 689 sq ft
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Premium bedding, down comforters, pillowtop beds, free minibar items

Executive Room, 1 King Bed (Burj Khalifa View)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Twin Room, 2 Twin Beds

  • 344 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite

Premium bedding, down comforters, pillowtop beds, free minibar items

Superior Suite

  • 517 sq ft
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar items

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed
Exterior
Radisson Blu Hotel Dubai Waterfront
Pool
Spa
Kids pool
Parking included
4.4 out of 5, Excellent, (1003)
The price is $204
per night
$255 total
includes taxes & fees
Dec 5 - Dec 6
Radisson Blu Hotel Dubai Waterfront

About the neighborhood

Dubai

With a stay at Pullman Dubai Downtown, you'll be centrally located in Dubai, within a 5-minute drive of Burj Khalifa and Dubai Mall. .This luxury hotel is 0.7 mi (1.1 km) from Dubai Fountain and 5.2 mi (8.4 km) from Dubai World Trade Centre.

What's nearby

  • Dubai Fountain - 13 min walk - 0.7 miles
  • Burj Khalifa - 4 min drive - 1.9 miles
  • Dubai Aquarium & Underwater Zoo - 5 min drive - 2.1 miles
  • Dubai Mall - 5 min drive - 2.1 miles
  • City Walk - 6 min drive - 3.5 miles

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Iran Zamin Restaurant - ‬8 min walk
  • ‪FireLake Grill House & Cocktail Bar - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk
  • ‪TABŪ Dubai - ‬3 min walk

About this property

Pullman Dubai Downtown

Luxury Dubai hotel in Downtown Dubai with a full-service spa
Pullman Dubai Downtown offers 340 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 340 guestrooms featuring minibars (stocked with some free items) and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at Couqley French Brasserie or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 3423 square feet (318 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Couqley French Brasserie - This restaurant specializes in international cuisine.
Lolita Pool Bar & Lounge - This bar is located by the pool and specializes in international cuisine. Open daily.
BreadHouse Bistro&Bakery - Onsite bistro. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1004 reviews" "
Rating 8 - Good. 241 out of 1004 reviews" "
Rating 6 - Okay. 73 out of 1004 reviews" "
Rating 4 - Poor. 21 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simone

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Pullman Downtown for 7 days and truly enjoyed our stay. It’s close to everything downtown and easy to catch a cab to wherever we wanted to go. The hotel was very clean and we enjoyed the food at the restaurant downstairs. There’s also a boardwalk at the back of the hotel that we stroll at night and enjoy the view.
Stayed 6 nights in Oct 2024

10/10 Excellent

RASHMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Arman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect there the staff were nice and clean hotel and felt super safe. The only problem is they don’t give you back the deposit you give first thing when you get there. They say that they do once you check out or when you leave to your country. But they don’t. They say if we don’t you can call or email us. They still haven’t and will not because it’s been more than a month
Stayed 14 nights in Jul 2024

10/10 Excellent

Maayaa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, location is so convenient, very clean and safe, great facilities very happy with my stay :)
Stayed 7 nights in Aug 2024

10/10 Excellent

Pedro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, and had great reception help with Reda !
Stayed 4 nights in Aug 2024

2/10 Terrible

Sara, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities
Where do I even start… staff is confused and slow and not professionally trained. The entry way is a disaster. Bags everywhere and no feeling of welcome or comfort. Sometimes there is just one person at the desk and a whole line up of guests. The air quality is terrible the artificial air fresheners are on max and overwhelming to the senses. Instant headache. Noisy building with poor insulation from outside noise. Staff is slow to respond to any request, always seem dazed and confused. Overall has a run down feel and the bedding is a cheap material, horrible mattress as well. I checked out early and management agreed to refund but then the reservation staff refused to refund me.
Stayed 3 nights in Aug 2024

8/10 Good

Sonia

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had an amazing time staying here. The only bad thing was that it had a slight musty smell
Stayed 4 nights in Jul 2024

10/10 Excellent

Aleksandar

Stayed 4 nights in Jul 2024

10/10 Excellent

Terence, Nuneaton

Liked: Cleanliness, staff & service, property conditions & facilities
Superb
Stayed 4 nights in Jul 2024

8/10 Good

Lawona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that the staff were all so supportive i interacted with Shiro at the restaurant during breakfast, Shiva was also so supportive as a potter i guess, the receptionist when i was checking out at 2 pm i dnt catch his name but was on 20th July 2024 at 2 pm was supper helpful.I am definately coming back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was awesome, had a small glitch with my reservation but they handled it very well, will definitely be back
Stayed 5 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - beautiful view with the canal views, and easy to walk to Dubai Mall. Friendly staff, prompt service and attentive care.
Stayed 1 night in Jul 2024

10/10 Excellent

Prem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff outstanding go beyond
Stayed 8 nights in May 2024

10/10 Excellent

Evariste

Stayed 2 nights in Jun 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 8 nights in Apr 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is unique in this place and everyone there are very gentlemen and welcome !!! I highly recommend this hotel.!!!
Stayed 12 nights in Jun 2024

10/10 Excellent

HAFIDA

Liked: Cleanliness, amenities, property conditions & facilities
Mr Obaid at the front Desk was very nice to me And very helpful Ms Cynthia us an example of the professionalism
Stayed 2 nights in Jun 2024

10/10 Excellent

Vijay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kadiatu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel, friendly staff. They even made a bday surprise for me with cake,balloons and a song. Would definitely recommend if I go back to Dubai
Stayed 5 nights in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Pullman, staff were excellent. Room was a little tired but the view of the Burg Khalifa was beautiful!!
Stayed 7 nights in May 2024

10/10 Excellent

Vijay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

James S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in May 2024