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Dukes The Palm, a Royal Hideaway Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Lobby
3 bars/lounges, poolside bar
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • On private beach
  • Breakfast included
  • Pool
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Palm Jumeirah, Dubai, 120015
  • Nakheel Mall
    7 min walk
  • The View at The Palm
    15 min walk
  • The Pointe
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    25 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

Superior Studio | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Studio

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Apartment, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Grand Studio

  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Apartment, 1 Bedroom (2A2C)

  • 603 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Apartment, 1 Bedroom

  • 603 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Studio

  • 517 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Studio

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Studio

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Apartment, 1 Bedroom (2A1C)

  • 753 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite

  • 603 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Apartment, 1 Bedroom (2A1C)

  • 603 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Suite (2A1C)

  • 603 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Studio (2A1C)

  • 484 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Studio (2A1C)

  • 519 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio (2A1C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Grand Studio (2A1C)

  • 526 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Apartment, 1 Bedroom (2A2C)

  • 753 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed
Pool
NH Collection Dubai The Palm
On private beach
Pool
All inclusive
Spa
4.4 out of 5, Excellent, (245)
The price is $286
per night
$354 total
includes taxes & fees
Dec 6 - Dec 7
NH Collection Dubai The Palm

About the neighborhood

Dubai

Located in Dubai (Palm Jumeirah), Dukes The Palm, a Royal Hideaway Hotel is within a 10-minute drive of Dubai Marina Mall and Jebel Ali Race Course. .This beach hotel is 4.8 mi (7.7 km) from The Beach Mall and 5.6 mi (9 km) from Emirates Golf Club.

What's nearby

  • Nakheel Mall - 7 min walk - 0.4 miles
  • AURA SKYPOOL Dubai - 14 min walk - 0.8 miles
  • The View at The Palm - 15 min walk - 0.8 miles
  • Dubai Marina Mall - 6 min drive - 4.2 miles
  • Marina Beach - 9 min drive - 4.5 miles

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 25 min drive

Restaurants

  • ‪SĀN Beach - ‬17 min walk
  • ‪Cou Cou Rooftop - ‬17 min walk
  • ‪St. Regis Gardens - ‬14 min walk
  • ‪Depachika Food Hall - ‬3 min walk
  • ‪Joe & The Juice - ‬18 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

Hotel with private beach, full-service spa
Dukes The Palm, a Royal Hideaway Hotel offers 506 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 506 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Great British Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Great British Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
West 14 - This steakhouse specializes in American cuisine and serves lunch and dinner.
Khyber - This restaurant specializes in Indian cuisine and serves dinner only.
DUKES Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1006 reviews" "
Rating 8 - Good. 207 out of 1006 reviews" "
Rating 6 - Okay. 80 out of 1006 reviews" "
Rating 4 - Poor. 38 out of 1006 reviews" "
Rating 2 - Terrible. 45 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 7 nights in Aug 2024

10/10 Excellent

Zak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel a lot and have stayed twice now; the staff are very friendly and eager to help you whenever they can. The rooms, amenities, and dining options are all impressive and I highly recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel, and I can say that Dukes The Palm is a great little luxe hotel if you are looking for a relaxing stay on The Palm which offers the same vibes as a resort, except more calm and peaceful. The hotel is in great condition, decorated to an incredibly high standard, and features great amenities like the private beach and infinity pool. Breakfast is great and offers a really good spread. The outsourced restaurant and pool bar (Ula) is really good too for drinks by the pool and on the beach. The staff exceeded my expectations and were eager to please at all times.
Stayed 3 nights in Aug 2024

6/10 Okay

Jamil

Traveled with family
I think the hotel is over rated. As I have stayed in other 5 stars in Dubai I would not give this a 5 star. Top end of 3 bottom end of 4. Room we had was good with nice view.I was expecting a lot more . Not really much to shout out about.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adnan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Aug 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel made us feel very special for our 25th wedding anniversary. Upgraded our room to a suite. Concierge were great. Only negative point was lack of sunbeds around pool and some areas by available beds was muddy and not pleasant to be next to as get muddy feet. Good value for palm hotel. Very close to Nikheel mall
Stayed 3 nights in Aug 2024

6/10 Okay

hossein

Traveled with family
Liked: Cleanliness, room comfort
I forgot to take my hair trimmer from my room, and I never got it back again. In the mini bar there are some very small snacks about 50g for 50 Dirham (around £12), while in many other hotels such snacks are free of charge for children.
Stayed 4 nights in Jul 2024

6/10 Okay

hossein

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I am very disapointed they are not honest
Stayed 3 nights in Jul 2024

8/10 Good

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cruz I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family. Lazy river was a big hit for my little one. Very attentive staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Gabriel

Stayed 6 nights in Jul 2024

10/10 Excellent

Aloke, EDISON

Stayed 1 night in Jul 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dubai is an amazing place, clean, safe, so much to do. Although hot, the room had AC and the pools were very available and not too busy. We loved it.
Stayed 13 nights in Jul 2024

2/10 Terrible

Aysha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was very well kept but the room was just below average towels and bedsheets were very dirty there were no tissue papers in the room I would never stay here again
Stayed 1 night in Jul 2024

6/10 Okay

Aubrey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Drinks
Yes, it was five star and I can accept high costs . But the bar at this hotel was way too expensive .
Stayed 6 nights in Jul 2024

10/10 Excellent

Jameel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, friendly staff, great location. Would stay again.
Stayed 4 nights in Jul 2024

8/10 Good

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel and the staff were fabulous with our toddler. The food at the beginning of the week was amazing but for some reason started to deteriorate midway through so we started eating out which was a shame as we were full board so felt a waste. Not sure if there was a staff or menu change but was disappointing
Stayed 8 nights in Jun 2024

8/10 Good

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location with own private beach. Food options were good and the Indian restaurant was amazing. Friendly staff who are always available to help. Views from gym is amazing but air conditioning isn’t great in the gym. Easy to get a taxi to Dubai Mall etc. Hotel is expensive for beverages and alcohol. Extremely expensive in comparison to the shops inside the mall (opposite).
Stayed 5 nights in Jul 2024

10/10 Excellent

Charlise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach vibe is nice. The grounds and common areas are beautiful. The bed was uncomfortable until I brought it up and they quickly added layers to my bedding. Service was quick and attentive. Facilities do show wear and tear in the rooms. The breakfast buffet has a huge variety of options.
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all round good experience, would be happy to go again. Great pool and beach, staff are fantastic. Rooms are nice, food is good. Nothing to complain about. A drinks package included in the full board option / an all inclusive option would be great.
Stayed 12 nights in Jun 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Hilary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was amazing. I didn’t even want to leave. The staff the amenities and the food was awesome. I will be booking with them in the near future again one of the top hotels on The palm
Stayed 2 nights in Jul 2024

10/10 Excellent

ruhel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a few things I would say that needs some attention. Some of the towels were frailed on the sides, the finishing of the bathroom was quite poor with grout on the tiles and the lighting in the bathroom was too dim
Stayed 6 nights in Jul 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really nice hotel right across the street from the mall I loved the location
Stayed 9 nights in Jul 2024

10/10 Excellent

tara Hirji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lovely hotel to stay, the staff are friendly & always there when you need anythin, the interior of the place & cleaniness was good too
Stayed 4 nights in Jul 2024