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Crowne Plaza Dubai Deira, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Dubai Deira, an IHG Hotel

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
Point of interest
Point of interest
Cafe
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking included
  • Gym

Explore the area

Map
Salahuddin Road, Deira, Dubai, 8668
  • Al Ghurair Centre
    13 min walk
  • Tiki Bar
    1 min walk
  • Salah Al Din Station
    8 min walk
  • Dubai (DXB-Dubai Intl.)
    13 min drive

Room options

View all photos for Suite, 1 Bedroom, Club Lounge Access (Business Lounge Access)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access (Business Lounge Access)

  • 657 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Smoking

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Smoking

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Room amenity

Royal Suite, 2 Bedrooms

  • 2756 sq ft
  • Sleeps 7
  • 2 King Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite, 1 King Bed, Smoking

  • 990 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Dubai

A stay at Crowne Plaza Dubai Deira, an IHG Hotel places you in the heart of Dubai, within a 5-minute drive of Al Ghurair Centre and Gold Souk. .This family-friendly hotel is 3 mi (4.8 km) from Dubai Creek and 4.6 mi (7.4 km) from Al Mamzar Beach Park.

What's nearby

  • Al Ghurair Centre - 13 min walk
  • City Centre Deira - 4 min drive
  • Gold Souk - 5 min drive
  • BurJuman Mall - 6 min drive
  • Dubai World Trade Centre - 8 min drive

Getting around

  • Salah Al Din Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Tiki Bar - ‬1 min walk
  • ‪Sonamu 소나무 - ‬5 min walk
  • ‪Lamesa - ‬4 min walk
  • ‪Mr. Wok - ‬4 min walk
  • ‪Yuraku Izakaya - ‬4 min walk

About this property

Crowne Plaza Dubai Deira, an IHG Hotel

Luxury Dubai hotel in Deira with 3 restaurants
Crowne Plaza Dubai Deira, an IHG Hotel offers 300 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 300 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Enjoy international cuisine at Spice Island, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Dubai? This hotel has 15037 square feet (1397 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Spice Island - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Brioso - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Harrys - This bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Aquarium Lounge - This coffee shop specializes in international cuisine and serves breakfast and light fare. Open 24 hours. Open daily.
Tiki Bar - This bar specializes in international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Azerbaijani, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Korean, Russian, Serbian, Spanish, Thai, Turkish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free beach shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 60 per person
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aquarium Lounge
  • Brioso
  • Harrys
  • Spice Island
  • Tiki Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15,037 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (71 inch wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 60 per person
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Dubai Deira
Crowne Plaza Hotel Dubai Deira
Crowne Plaza Deira Hotel Dubai
Crowne Plaza Dubai Deira Hotel
Crowne Plaza Dubai Deira
Crowne Plaza Dubai Deira, an IHG Hotel Hotel
Crowne Plaza Dubai Deira, an IHG Hotel Dubai
Crowne Plaza Dubai Deira, an IHG Hotel Hotel Dubai

Crowne Plaza Dubai Deira, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 389 out of 853 reviews" "
Rating 8 - Good. 280 out of 853 reviews" "
Rating 6 - Okay. 94 out of 853 reviews" "
Rating 4 - Poor. 45 out of 853 reviews" "
Rating 2 - Terrible. 45 out of 853 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tareq

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel location as it was close to any area i wanted to be at. The shower ( water pressure was extremely Low).
Stayed 4 nights in Sep 2024

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a hotel for SMOKERS! Hotel room smelled extremely smoky (cigarettes) particularly in the bathroom despite being on the ‘non smoking floor’.Third floor was a smoking floor and the smoke wafts up to the 4th floor (non smoking floor) easily. Really not impressive especially when there is allergy to cigarettes. Room for 2 people with only 1 bathrobe. Obviously the reservation was clearly made for 2 pax. No shower/hand gel in either container in bathroom!! (And no other soap options). No shower cap. Wifi hit and miss. Loading unloading at front door extremely difficult. When we checked out there were hotel guests, guests for an Indian wedding in the ballroom, 2 ambulances, 2 fire trucks, very few parking places in order to load cars with luggage. Not impressed with hotel layout at all. Will definitely NOT return.
Stayed 2 nights in Sep 2024

6/10 Okay

Juan, Ronkonkoma

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel location is very convenient to use public transportation and roam around the city. The Salah Al Din metro station on the Green Line is a few blocks away from the hotel. I stayed on October 2017 for the first time and now on August 2024. Its location was the key to stay for a second time there. But the hotel needs a lot of TLC care. I notice nothing had changed since. The decoration needs an improvement as well as the hallways and rooms carpet a good shampoo cleaning will do. The bathroom shower walls and under the sink are full of mold, somethings that makes one think twice before to use them. I requested the shampoo dispenser to be refilled three times, but it was never done. Eventhough, there is a sign of no smoking allowed in the room, but the room has a very strong cigarette smoking smell. Frontdesk attention was good at check in and out. Breakfast food. They have a nice variety for you to choose from. Bar service they serve alcohol. The bartender knows how to prepare good drinks , and the food was good as well.
Stayed 4 nights in Aug 2024

10/10 Excellent

Fahad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff are friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy my stay here, easy access to all areas and transport links. Staff are very friendly and will help resolve any issue. Food is good and rooms clean.
Stayed 1 night in Aug 2024

4/10 Poor

Hasan

Stayed 1 night in Aug 2024

6/10 Okay

Yordanos

Liked: Cleanliness, amenities, property conditions & facilities
I like the cleanliness of the hotel. I didn't like it because my room wasn't available until 7pm. I was tired and wanted to take a nap and shower. It took them long time to get my room ready.
Stayed 1 night in Jul 2024

8/10 Good

Fahad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaneness is really good
Stayed 4 nights in Jul 2024

8/10 Good

Mohammed

Liked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Loveness

Stayed 3 nights in Jun 2024

10/10 Excellent

Nawaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 3 nights in Jun 2024

8/10 Good

Anna-Liisa

Stayed 7 nights in Mar 2024

10/10 Excellent

Yanina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

THOY CHONG

Stayed 6 nights in Feb 2024

10/10 Excellent

SHOEB

Stayed 4 nights in Feb 2024

4/10 Poor

Ubaidullah

Traveled with partner
Comparing to other crown plaza, it is not a great place to stay.
Stayed 2 nights in Feb 2024

6/10 Okay

Tunesia

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

4/10 Poor

Ian

Business traveler
Disliked: Cleanliness, staff & service
I thought the overall experience was OK. The hotel is beginning to look tired. I sent some clothing off for laundry and when it was eventually delivered, a member of staff asked me to pay for the service in cash. When I explained I didn't have any cash on me, he asked me to check in my wallet. I have been travelling for over 40 years on business and have never been asked to pay cash for this type of service. The worst part of this story is I had to get out the shower to answer the door.
Stayed 1 night in Jan 2024

4/10 Poor

Ian

Stayed 6 nights in Jan 2024

6/10 Okay

Guy

Liked: Cleanliness, staff & service, room comfort
Deira is awesome!
Overall, I enjoyed my stay and would recommend to others. However, I specifically booked this hotel for the sauna, which was closed for repairs. Staff were pleasant and accommodating.
Stayed 2 nights in Jan 2024

2/10 Terrible

Azizbek, Rego Park

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is horrendous and does not deserve a 5-star rating. Our room was on the first floor (110), and apparently, we're quite close to the hotel's club, as we could hear loud music from 10 pm to 3 am every single night. I complained to the manager, and he offered my family to move to another room. However, because my grandma had already settled in and due to a disability, it would have been highly inconvenient for her to change rooms. Moreover, housekeeping there does a poor job, except for Shwe — she was a sweetheart and deserves to work at a much better place. I had to talk to the housekeeping manager on the third day to ensure the cleanliness of the room. The cherry on top is that our safe malfunctioned quite frankly every day since we moved in. Overall, I do not recommend this hotel to anyone. There are definitely better options available in the city. Do not stay here. P.S. WiFi here is crap, too.
Stayed 8 nights in Jan 2024

6/10 Okay

Reza

Traveled with family
Liked: Cleanliness, staff & service
Excellent infrastructure, Below standard rooms
The moment you step into the hotel you love the infrastructure, modern look and service at the reception. The pleasure and expectations of having booked a five star hotel for your family is lost when you step into the room. The room and more specifically the small toilet and bath tub is well below the standard of even a 4 star hotel. The room and amenities are old. Breakfast was more like in a food court. Long delays at egg station, failed coffee machines, soft butter not served in ice and above all difficulty of finding a free table due to very high occupancy. Pool and Gym are OK.
Stayed 6 nights in Jan 2024

10/10 Excellent

Gerhard

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service and excellent room. Close to airport, but a bit far from attractions in Dubai.
Stayed 1 night in Nov 2023

6/10 Okay

Vinita

Disliked: Property conditions & facilities
Hotel needs some maintenance plus breakfast restaurant is not managed properly. Not enough staff to manage guest.
Stayed 5 nights in Nov 2023

10/10 Excellent

Irene

Stayed 3 nights in Nov 2023