10/10 Excellent
Brittany
Traveled with group
May 22, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brittany
Stayed 1 night in May 2024
Puma Resort Hotel
4.5 star property
Choose dates to view prices
Photo gallery for Puma Resort Hotel
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Breakfast included
- Pool
- Bar
- Gym
- Laundry
- Room service
Explore the area
Francisco Solano Lopez 7430, c/ Dr. Juan L. Mallorquín, Doctor Juan Leon Mallorquin, 7430
- Ciudad del Este (AGT-Guarani Intl.)56 min drive
Room options
View all photos for Triple Standard
Triple Standard
- 495 sq ft
- Sleeps 3
- 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds
View all photos for Triple Superior
Triple Superior
- 495 sq ft
- Sleeps 3
- 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds
View all photos for Family Room
Family Room
- 420 sq ft
- Sleeps 5
- 1 Queen Bed and 3 Twin Beds
View all photos for Doble Superior
Doble Superior
- 495 sq ft
- Sleeps 2
- 1 Queen Bed OR 2 Large Twin Beds
View all photos for Doble Standard
Doble Standard
- 258 sq ft
- Sleeps 2
- 1 Queen Bed OR 2 Large Twin Beds
View all photos for Cuadruple Standard
Cuadruple Standard
- 495 sq ft
- Sleeps 4
- 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds
View all photos for Cuadruple Superior
Cuadruple Superior
- 495 sq ft
- Sleeps 4
- 1 Queen Bed and 2 Large Twin Beds OR 4 Large Twin Beds
About the neighborhood
Doctor Juan Leon Mallorquin
A stay at Puma Resort Hotel places you in the heart of Doctor Juan Leon Mallorquin.
Getting around
- Ciudad del Este (AGT-Guarani Intl.) - 56 min drive
Restaurants
- Vega's Bar - 13 min walk
- KUKUTA - 7 min drive
- Polleria Ka'arendy - 18 min walk
- Tommy - 13 min walk
- Churrascaria O Costelao - 17 min walk
About this property
Puma Resort Hotel
Colonial resort with 2 outdoor pools and free breakfast
Puma Resort Hotel offers 55 accommodations, which are accessible via exterior corridors and feature minibars and hair dryers. Rooms open to patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
This Doctor Juan Leon Mallorquin resort provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include offices, desks, and desk chairs. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 55 individually decorated guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including outdoor tennis courts and a fitness center. Additional features at this Colonial resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the shuttle (surcharge), which operates within 30 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The resort also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
Puma Resort Hotel has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Area shuttle (surcharge) up to 30 km
- 24-hour train station pick-up and drop-off shuttle (surcharge)
- Train station shuttle on request
- Bus station shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Free secured, uncovered self parking on site
- Free RV/bus/truck parking on site
- Onsite parking options include a garage
Food and drink
- Free buffet breakfast available daily 7:00 AM to 9:30 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Couples/private dining
- Private picnics
Things to do
- 2 outdoor pools
- 2 outdoor tennis courts
- Children's pool
- Gym
- Library
- Outdoor pool (guest access)
- Playground
- TV in common areas
- Volleyball
- Winery release events
Family friendly
- 2 outdoor pools
- Children's games
- Children's pool
- Free crib
- Grocery/convenience store
- Highchair
- In-room babysitting (surcharge)
- Laundry facilities
- Playground
- Pool toys
- Soundproofed rooms
Conveniences
- Gift shop/newsstand
- Grocery/convenience store
- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- Business center
- Coworking space
- Meeting rooms
Outdoors
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Pool loungers
- Pool umbrellas
- Terrace
Spa
- In-room massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Accessible bus station shuttle
- Accessible train station shuttle
- No elevator (single-level property)
- Smooth flooring in public areas
- Smooth flooring in room
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 1 building
- At least 10% of profits reinvested in community and sustainability
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- At least 80% organic food
- Banquet hall
- Colonial architecture
- Communal living room
- Double-glazed windows
- Eco-friendly cleaning products used
- Local artist showcase
- Local culture and ecosystem education
- Locally-owned and organized tours and activities
- Smoke-free property
- Vegan dining options
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Free crib
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 32-inch LED TV with premium cable channels
- Netflix
- Pay movies
- Streaming services
Food and drink
- Champagne service
- Limited room service
- Meal delivery service
- Minibar
More
- Access via exterior corridors
- Air conditioning (climate-controlled)
- Cleaning products are eco-friendly
- Desk
- Desk chair
- Eco-friendly toiletries
- Electrical adapters
- Energy-saving switches in guestrooms
- Heating (climate-controlled)
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- LED lighting
- Office
- Soundproofed rooms
- Water-efficient showers
- Water-efficient toilets
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
This property is closed from August 22 2024 to August 21 2026 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
- Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: USD 50 (one-way), (up to 3 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Puma Resort Hotel Resort
Puma Resort Hotel Doctor Juan Leon Mallorquin
Puma Resort Hotel Resort Doctor Juan Leon Mallorquin
Puma Resort Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 5 reviews" "
10 - Excellent
3
Rating 8 - Good. 1 out of 5 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 5 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 5 reviews" "
2 - Terrible
1
10/10
Cleanliness
9.6/10
Staff & service
10/10
Amenities
9.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Good
adrian
Jul 26, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very safe and clean
Stuff was very helpful , I will stay here again
adrian
2/10 Terrible
Orlando
Jan 9, 2024
Reclamo
Pues realice búsqueda de hotel para quedarme en la ciudad Caaguazú y resulta que dicho hotel no existe en dicha ciudad. Nadie dió razón de ello en Caaguazú.
Entonces falta mas información en la app para no seleccionar un hotel equivocado.
Solícito reembolso del dinero, por favor; o, en su defecto una opción pero yá en Ciudad del Este por el dinero que me han cobrado.
Quedo atento a dicho reclamo y solicitud.
Orlando
Stayed 1 night in Jan 2024
10/10 Excellent
Mahysa
Nov 15, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Mahysa
10/10 Excellent
jacques
Traveled with partner
Apr 4, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y tranquilo. El personal muy amable
jacques
Stayed 2 nights in Mar 2023