Tru by Hilton Troy Detroit

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Troy Detroit

Terrace/patio
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Reception
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1575 E Maple Rd, Troy, MI, 48083
  • Oakland Mall
    4 min drive
  • Restaurant Depot
    9 min walk
  • Troy Transit Center
    7 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    48 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Troy

Located in Troy, Tru by Hilton Troy Detroit is in the business district, within a 5-minute drive of AirTime Trampoline & Game Park and Mapleview Medical. .This hotel is 1.9 mi (3 km) from Oakland Mall and 2.4 mi (3.9 km) from DMC Surgery Hospital.

What's nearby

  • Red Oaks Waterpark - 6 min drive
  • Somerset Collection - 6 min drive
  • Detroit Zoo - 9 min drive
  • Royal Oak Music Theatre - 10 min drive
  • Beaumont Hospital - Royal Oak - 11 min drive

Getting around

  • Troy Transit Center - 7 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 30 min drive

Restaurants

  • ‪Einstein Bros. Bagels - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Twin Peaks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Tru by Hilton Troy Detroit

Hotel in Troy with a fitness center and a 24-hour business center
Tru by Hilton Troy Detroit offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 124 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Troy Detroit Troy
Tru by Hilton Troy Detroit Hotel
Tru by Hilton Troy Detroit Hotel Troy

Tru by Hilton Troy Detroit Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 815 reviews" "
Rating 8 - Good. 169 out of 815 reviews" "
Rating 6 - Okay. 69 out of 815 reviews" "
Rating 4 - Poor. 39 out of 815 reviews" "
Rating 2 - Terrible. 39 out of 815 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maryland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was welcoming and alot of space to entertain groups. Great free breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Stayed 2 nights in Sep 2024

8/10 Good

gregory

Stayed 1 night in Aug 2024

6/10 Okay

Donald

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Quinton

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Anna

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Room was dirty. There was old food or something else on the walls. Shower had a cracked shelf. It appeared the shower was growing mold. Floors were dirty. Significant dirt and crumbs behind the mattress on the bed frame.
Stayed 1 night in Sep 2024

8/10 Good

Lubna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Aaron

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nightmare Experience at Tru Hilton Troy
I recently had a very disappointing experience during my 3-day stay at Tru Hilton in Troy, MI. Unfortunately, it was one of the worst hotel stays I've ever encountered. Throughout my entire visit, not once did housekeeping clean my room. I was left with dirty towels for the duration of my stay, and the garbage was never emptied. I reached out to the front desk on all three days, but unfortunately, they took no action to address these issues. In an effort to resolve the situation, Hotels.com even reached out to management on my behalf, but there was no response from them either. I also requested a refund for my stay, but once again, I was met with silence. Overall, it was a horrendous experience, and I would not recommend this hotel to anyone. Save yourself the hassle and look elsewhere!
Stayed 3 nights in Aug 2024

8/10 Good

Demetrick

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Quinton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was great!!
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff were very friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was friendly and prompt. The rooms were clean and the beds were very comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Tiago

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They room is very nice, although there are opportunities to improve the service. A lacking of organization on the break fast and for cleaning the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Syed

Traveled with family
Liked: Amenities
Disliked: Staff & service
My 3 days stay I requested room service multiple times on 2nd day but it wasn’t done. Finally manager Ricky says staff shortage. I recommend room service needs to improve to have management properly schedule employee on holidays and weekend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Kaysha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Joanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place! I will say that I wish the room floor and shower were a bit cleaner but overall it was a great experience. Good breakfast, nice gym, and a really good environment.
Stayed 4 nights in Aug 2024

10/10 Excellent

McKyleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay with a great price
Stayed 1 night in Aug 2024

10/10 Excellent

R Huw

Stayed 1 night in May 2024

10/10 Excellent

Lascelles

Liked: Cleanliness, property conditions & facilities
Solid
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and pools table anf love the patio
Stayed 2 nights in Aug 2024