MainStay Suites Detroit Farmington Hills

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Detroit Farmington Hills

Reception
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
32-inch TV with satellite channels
Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board
Laundry room

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet friendly
  • Gym
  • Kitchen
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
37555 Hills Tech Dr, Farmington Hills, MI, 48331
  • Henry Ford Medical Center - Columbus
    3 min drive
  • Suburban Ice-Farmington Hills
    5 min drive
  • Twelve Oaks Mall
    6 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    31 min drive

Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Farmington Hills

With a stay at MainStay Suites Detroit Farmington Hills in Farmington Hills, you'll be in the business district, within a 10-minute drive of Suburban Collection Showplace and Henry Ford Medical Center - Columbus. .This hotel is 2.1 mi (3.5 km) from St. Joe's Medical Group and 2.1 mi (3.5 km) from St. Mary Mercy Primary Care Farmington Hills.

What's nearby

  • Henry Ford Medical Center - Columbus - 3 min drive - 1.7 miles
  • Suburban Ice-Farmington Hills - 5 min drive - 2.5 miles
  • Twelve Oaks Mall - 6 min drive - 3.3 miles
  • Suburban Collection Showplace - 9 min drive - 5.9 miles
  • Novi Ice Arena - 9 min drive - 5.3 miles

Getting around

  • Royal Oak Station - 20 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 33 min drive

Restaurants

  • ‪Panera Bread - ‬9 min walk
  • ‪Taco Bell - ‬4 min drive
  • ‪Wendy's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Tim Hortons - ‬4 min drive

About this property

MainStay Suites Detroit Farmington Hills

Hotel in Farmington Hills with a 24-hour fitness center and a 24-hour front desk
MainStay Suites Detroit Farmington Hills offers 123 accommodations with coffee/tea makers and hair dryers. Premium satellite television is provided. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Farmington Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 123 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area, barbecue grills, and discounted use of a nearby fitness facility.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2000

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10.00 per pet (varies based on length of stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Farmington Hills
Hawthorn Suites Wyndham Detroit Farmington Hills
Hawthorn Suites Wyndham Detroit Hotel Farmington Hills
Hawthorn Suites Wyndham Detroit Farmington Hills Hotel
MainStay Suites Detroit Farmington Hills Hotel
Hawthorn Suites by Wyndham Detroit Farmington Hills
MainStay Suites Detroit Farmington Hills Farmington Hills
MainStay Suites Detroit Farmington Hills Hotel Farmington Hills

MainStay Suites Detroit Farmington Hills Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 229 out of 793 reviews" "
Rating 8 - Good. 247 out of 793 reviews" "
Rating 6 - Okay. 123 out of 793 reviews" "
Rating 4 - Poor. 86 out of 793 reviews" "
Rating 2 - Terrible. 108 out of 793 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

BOSTICK BENSON,

Business traveler
The property itself was OK. It is beginning to look like it needs some maintenance in certain areas (dirty carpet and painting mostly). What I did not like during my stay there was that there was no coffee pot in the room. There was coffee packets on the kitchenette counter but when I asked the front desk about it, I was told that none of the rooms had a coffee maker. The other thing is the main reason I was staying at that particular location is because they had a gym. Well, while being walked up to my room I was told the gym was out of commission due to a fire months ago so I was unable to use the gym the whole time I was there. Can I get a credit for this on my credit card? Other than the above, my stay was great. Thanks for listening. Bo Benson cell 832-236-5986
Stayed 3 nights in Aug 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
My room was nasty. There was trash everywhere. My key never worked and se were across the hall from a pit bull that barked the entire night
Stayed 2 nights in Aug 2024

6/10 Okay

Inara, Charlottesville

Liked: Cleanliness, staff & service
Key card for door did not work. Desk attendant let us in our room. Even her card took 5 tries before it finally worked. She said a new card would in not fix the issue. Bedside lamps and plug did not work. The suite was clean and i liked the separate room, and the price was great.
Stayed 1 night in Aug 2024

2/10 Terrible

Stephen

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction, and amenities were unavailable. Room smelled gross. They also gave me the key to a different person's room when I checked in, and I was able to enter that room. This is very dangerous. No laundry or other amenities available.
Stayed 2 nights in Aug 2024

8/10 Good

Jeffery

Stayed 2 nights in Aug 2024

4/10 Poor

Leticia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair on the floor and towels. Found bugs in the drawers.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
Urine on toilet seat, shower hose was linking causing water to spout all over bathroom floor, there was no cable attached to tv and cable service, a chair was broken, the access outer doors did not lock at night for key card entry only which made me feel very unsafe, and another resident received a package I had delivered but never gave to reception. Even though I had asked in advance if package delivery was permitted.
Stayed 9 nights in Jul 2024

2/10 Terrible

Cassie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt entirely unsafe. Nobody at front desk when I attempted to check in. Hardly any lights. I didn’t end up staying because I was too afraid. Ended up sleeping in my car.
Stayed 1 night in Jul 2024

8/10 Good

Darryl

Liked: Cleanliness, staff & service, room comfort
Under construction
My experience was okay given the fact that the hotel was under construction during my stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Moira

Stayed 5 nights in Jul 2024

8/10 Good

Mark

Stayed 8 nights in Jun 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2024

2/10 Terrible

Demetria

Traveled with family and small children
Disliked: Amenities
Property gives off very dirty vibes. Rooms are very outdated and pull out couch was flat as a board. No option for cover for pull out only sheets. Just a very dirty place to stay. I only stayed here cause my lights were out due to storm but this will now be on my do no stay list of hotels
Stayed 1 night in Jun 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Serenity, Tonawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and comfortable.
Stayed 1 night in Jun 2024

6/10 Okay

Gregory

Stayed 1 night in Jun 2024

2/10 Terrible

Francisco

Business traveler
Disliked: Staff & service, property conditions & facilities
Besides the hotel on FIRE in the middle of the night, and noisy dogs barking for hours, and the phone system down, it was ok, mmhhh , no no less then ok
Stayed 12 nights in Feb 2024

2/10 Terrible

Elisa

Disliked: Staff & service, property conditions & facilities, room comfort
Ghetto!! Trifling
Terrible Experiences!! Disrespectful to not move my room when I complained. So Disappointed because I couldn’t cancel the reservation they took advantage of the situation. I have some person harassing me in the other room. And did not Switch my room. First night no towels in my room or washcloths, I go ask front desk lady acting like I’m saying something wrong. No housekeeping basically you have to request it! DID Not make my bed, what type of Housekeeping don’t make your bed! This place is nothing but trifling, Ghetto and Professional!! Please Don’t stay here
Stayed 24 nights in Feb 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All of the staff were always very friendly and helpful.
Stayed 21 nights in Jan 2024

4/10 Poor

Abby

Business traveler, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Generally pretty run down, lots of duct tape and stained carpet. Room was pretty clean and it did the job though.
Stayed 1 night in Feb 2024

2/10 Terrible

Diamone

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Bed bugs everywhere upon entry
Stayed 2 nights in Feb 2024

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities
Not good
Stayed 1 night in Jan 2024

6/10 Okay

Reggie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Shiara

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideal for a family visiting and make it where you can enjoy one another
Stayed 2 nights in Dec 2023