10/10 Excellent
Veronica
Traveled with group
Aug 19, 2024
Liked: Cleanliness, room comfort
Excellent property and location
Beautiful spacious, well equipped property, two comfortable beds, furnished to a high standard.
Lovely clean, well maintained pool with sun lounge area overlooking the lake.
Sliding doors opening up to a lovely terrace.
Absolutely stunning location.
Staff were very helpful, I smashed a bottle on the floor, I informed staff, and they immediately came to clean it up for us.
My only negative was no kettle, though when I realised, four days in, that others had a kettle and mentioned it to staff they brought one for us. The other thing we had nothing to clean worktops/dishes with. We had washing up liquid but no sponge/cloth, even though there was a sign up saying we had to keep the kitchen clean. We asked staff for sponge/cloth and they said they didn't provide them. How we were meant to keep the dishes/worktops clean?
Also I would never book with Hotels.com again as o messaged on several occasions and got no reply.
Veronica
Stayed 6 nights in Aug 2024