Worst experience ever, no staff on duty, bathroom dirty, hair in the tub, handprint on wall, overcharged for rooms/charged as a transaction and not a "hold" FOR $200 TRANSACTION AND NEVER PROVIDED A RECEIPT FOR HOLD UPON CHECK IN OR CHECK OUT as I was told by Drew, no one EVER answers the phone, 1 bar of soap given and it had been opened already, deactivated key card before 11am check out. PEOPLE WALKING AROUND WITHOUT SHOES. $50 Charge if you don't take out your garbage, $50 charge if you check out after 11am but there was no one on duty to check you out. Checked out by head of housekeeping after using after hours phone and given receipt but it did not list the checkout time NOR THE $200 TRANSACTION THEY CHARGED TO MY ACCOUNT. DREW SAID IT WOULD BE EMAILED TO ME, NEVER RECEIVED AN EMAIL. WORST EXPERIENCE EVER, DON'T STAY HERE, NOT SAFE AND THEY ARE DISHONEST. NOT FAMILY FRIENDLY, WOULDN'T LET MY DOG STAY HERE!!!!