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Ramada Tropics Resort & Conf Center by Wyndham Des Moines

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Indoor pool
Bar (on property)
Lobby
Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Desk, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Pet friendly
  • Breakfast included

Explore the area

Map
5000 Merle Hay Rd, Urbandale, IA, 50322
  • Merle Hay Mall
    3 min drive
  • Drake University
    8 min drive
  • Castaways Bar & Grill
    2 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    30 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

Room amenity

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • 193 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking, Poolside

  • 204 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking (1 King Bed and 2 Queen Bed)

  • 226 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

Room amenity

Room, 1 Queen Bed with Sofa bed, Accessible, Poolside (Accessible)

  • 204 sq ft
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Pool View

Suite, 2 Queen Beds, Non Smoking, Pool View | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Pool View

  • 204 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Poolside

Suite, 1 King Bed, Non Smoking, Poolside | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Poolside

  • 247 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub, Poolside (1 Bedroom)

  • 204 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Urbandale

Located in Urbandale, Ramada Tropics Resort & Conf Center by Wyndham Des Moines is within a 10-minute drive of Iowa Gold Star Military Museum and Buccaneer Arena. .This family-friendly hotel is 5.1 mi (8.2 km) from Des Moines Community Playhouse and 7.5 mi (12.1 km) from John and Mary Pappajohn Sculpture Park.

What's nearby

  • Merle Hay Mall - 3 min drive
  • Drake University - 8 min drive
  • Val Air Ballroom - 10 min drive
  • Wells Fargo Arena - 12 min drive
  • Iowa Events Center - 12 min drive

Getting around

  • Des Moines International Airport (DSM) - 30 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

Family-friendly hotel with a water park and free breakfast
Ramada Tropics Resort & Conf Center by Wyndham Des Moines offers 166 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a water park and an indoor pool.
Make yourself at home in one of the 166 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Enjoy recreational amenities such as a water park and an indoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a meal at Castaways Grill, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Urbandale? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Castaways Grill - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Castaways Grill

Things to do

  • Arcade/game room
  • Indoor pool
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews

Reviews

6.2
Rating 10 - Excellent. 62 out of 274 reviews" "
Rating 8 - Good. 53 out of 274 reviews" "
Rating 6 - Okay. 59 out of 274 reviews" "
Rating 4 - Poor. 41 out of 274 reviews" "
Rating 2 - Terrible. 59 out of 274 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The room was very adequately sized for a suite. Staff wasn't overly friendly or helpful.
Stayed 2 nights in Jul 2024

6/10 Okay

Sombath

Traveled with family
Its okay
Stayed 2 nights in Sep 2024

8/10 Good

Nathan

Traveled with family and small children, Business traveler
Liked: Staff & service
Staff was great, but definitely needs a little TLC.
Stayed 6 nights in Sep 2024

10/10 Excellent

Claudia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have small kids, definitely check this place out!
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacqueline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the pool area
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact that I it was quiet
Stayed 2 nights in Aug 2024

8/10 Good

John

Stayed 1 night in Aug 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very day we had to go to desk and get key activated. Maid service was terrible took our towel never replaced them.Elevator was out of order. No breakfast on Monday was supposed to from 6:30 to 9:30. Hair dryer didn’t work. Hot water didn’t always work.The mold on doors was terrible. I have stayed at Ramada motels before they were always great but this Ramada was horrible
Stayed 3 nights in Sep 2024

4/10 Poor

Tina

Stayed 2 nights in Aug 2024

10/10 Excellent

April

Traveled with family and small children
Liked: Cleanliness, staff & service
Needs some more improvement
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Stayed 4 nights in Aug 2024

2/10 Terrible

Ceaonda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nasty. They have ants 🐜. We had to be moved to another room because the ants were all over the floor. We left our bags in our car because we didn't feel comfortable having them in our room. When we went to inform the staff of the issue we were told we had to wait for her to finish doing her audit to be moved to another room. The next room was dirty beyond belief. The best part of this resort was the pool. When it was time to check out they refused to give us a receipt that's a whole other issue. We will not patronize this business again. Enjoy your stay do NOT eat in your room.
Stayed 2 nights in Aug 2024

6/10 Okay

Paula

Traveled with family
Liked: Cleanliness
The room was clean, and beds comfortable. Night staff at the front counter was not great, but morning staff were polite. There is a lot of moisture throughout the property.
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The suite was spacious and the bed was comfy, but the carpet was worn and in rough shape. We were there for the water park and the kids loved it! The food onsite was mediocre, but convenient. Overall a good stay for one night considering that this is a 3 star hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Crystal

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Staff was wonderful
Stayed 1 night in Jul 2024

4/10 Poor

Courtney

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not worth it for the waterpark
We booked this hotel specifically for the waterpark, being that we were visiting from out of town and thought it would be a great way to spend time with family. Tl;dr on this review is - if your expectations are low and you don't experience sensory issues, this is probably fine. *The Waterpark* When we arrived, it was a Saturday - the waterpark was packed and the lifeguards were fairly attentive. The park fixtures had definitely seen better days, and were showing signs of disrepair (peeling paint, parts repaired with duct tape); however, the staff was cleaning regularly. Our final day there, the waterpark was closed because of no lifeguard staffing. My frustration with this was not because of it being closed, but because of how it was communicated- which is that it wasn't. We found out by overhearing the staff telling another guest asking about waterpark hours for the day. Nothing had been texted to guests or posted on pool entrances, etc. I just kept thinking, what if you booked this hotel for today only, showed up with your family excited to spend time at the waterpark, only to find out it was closed. *The Rooms* Poorly maintained, poorly upkept. There were hunks out of wood funiture, deep staining on fabrics, walls, and ceilings, and the room smelled strongly of smoke even though they were non-smoking rooms. *Breakfast* There was free breakfast at the on-site restaurant. The food was meh, and the restaurant space itself left much to be desired (one word: sticky).
Stayed 3 nights in Aug 2024

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities
Shower didn't work in the riom sounded like pipe busted in the wall so we changed rooms then that one reeked of straight Mold. Sobwe asked for another one... this one had no phone in it and the hairdryer didnt work but by that point we were exhausted and stayed put... Seems like theres alot of things short cutted there. No welcome book W/ list of phones # and Restaurants. The pizzaria
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Traveled with family
Liked: Staff & service, amenities
This hotel is a good choice for families on a budget traveling with young children. The pool was great and the staff are very friendly. The hotel rooms are older but the beds and pillows are comfortable.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mark

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a period of transition and has a long way to go.
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024