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Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

Exterior
Property amenity
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning
  • Breakfast included

Explore the area

Map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    4 min walk
  • West Glen Town Center
    4 min drive
  • UnityPoint Health - Methodist West Hospital
    6 min drive
  • Des Moines, IA (DSM-Des Moines Intl.)
    32 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Hyatt Place West Des Moines Jordan Creek

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (1000)
The price is $107
per night
$120 total
includes taxes & fees
Jan 14 - Jan 15
Hyatt Place West Des Moines Jordan Creek

About the neighborhood

West Des Moines

With a stay at Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel in West Des Moines, you'll be a 4-minute walk from Jordan Creek Town Center and within a 5-minute drive of Huston Cemetery. .This hotel is 2.3 mi (3.7 km) from West Glen Town Center and 2.9 mi (4.7 km) from MercyOne Mills Civic Express Care.

What's nearby

  • Jordan Creek Town Center - 4 min walk
  • West Glen Town Center - 4 min drive
  • UnityPoint Health - Methodist West Hospital - 6 min drive
  • Living History Farms - 9 min drive
  • Val Air Ballroom - 10 min drive

Getting around

  • Des Moines International Airport (DSM) - 32 min drive

Restaurants

  • ‪Casey's General Store - ‬3 min drive
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Texas Roadhouse - West Des Moines - ‬3 min drive

About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel

Hotel with free breakfast, a short walk to Jordan Creek Town Center
Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel offers 99 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek

Holiday Inn Express & Suites West Des Moines - Jordan Creek, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 602 out of 850 reviews" "
Rating 8 - Good. 182 out of 850 reviews" "
Rating 6 - Okay. 35 out of 850 reviews" "
Rating 4 - Poor. 17 out of 850 reviews" "
Rating 2 - Terrible. 14 out of 850 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, CHAPPAQUA

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
At the check in I was initially a bit worried by a slight odor in the lobby, but that concern went away as soon as I saw the room. It was perfectly clean and very comfortable. Parking was also easy, which was a nice bonus. I didn’t have breakfast, so I can’t give my opinion in this regard. I definitely recommend this place based on the room’s cleanliness and comfort."
Stayed 3 nights in Sep 2024

4/10 Poor

Wayne

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Never again!
The room was clean and comfortable but overall the facility was a real disappointment. We will not stay here again nor recommend it to anyone. The common area dining area was well stocked and clean the week days. However, the weekend was awful. No one wiping down tables and chairs/emptying trash etc. Yuk! After dining area was closed for the day no one appeared to man the coffee station. Coffee was old, stale and not drinkable. The exercise equipment had not been wiped down, there were no towels and no fans to keep the area cool and comfortable. Towels provided were pitiful-too small and too few. Shower door would not remain closed-which we reported but was not fixed. Ironing board cover was useless. Why bother? Trash bins outside front door needed to be emptied I could go on but will stop. Just not a good experience overall.
Stayed 3 nights in Sep 2024

8/10 Good

Terri

Stayed 1 night in Sep 2024

10/10 Excellent

Karrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best sleep.
Stayed 1 night in Sep 2024

8/10 Good

Eric

Stayed 1 night in Aug 2024

8/10 Good

Steven

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms, but the breakfast was terrible. The public bathroom was very dirty.
Stayed 1 night in Sep 2024

6/10 Okay

Andrea

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
it took us forever to check in. Even with my confirmation number, they couldn’t find our reservation. Until they finally did. The room was really nice and perfect amount of space for us. But every toilet flush or shower run, it would wake us up. It was really loud.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Codi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and location
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
The hotel was clean and tidy. Breakfast was decent. My biggest complaint was they ran out of clean towels before we even checked in for the night. We had a group of six and only had 3 towels. They did not have any extra towels and there were no towels in the swimming pool. People were bringing their towels down to the front desk to have them wash them overnight so they would have towels in the morning. We were only staying one night so didn’t have any towels to wash…but did not have enough for everyone in our party to shower or go to the pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, clean, comfy beds. Pool is a bit small.
Stayed 1 night in Aug 2024

4/10 Poor

Pamela V

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room smelled like dogs and there was dirty laundry in the bathroom when we got to our room.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with lots of shopping around. Ice machines down. Ran out of items for breakfast. Food wasn't the best
Stayed 2 nights in Aug 2024

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Noaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hillary

Liked: Cleanliness, property conditions & facilities
Hotel stay was good except for loud fireworks going off at around 10:30pm.
Stayed 1 night in Aug 2024

10/10 Excellent

patrick or Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funeral
Over night stayed there
Stayed 1 night in Jul 2024

10/10 Excellent

Vonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just passing thru was convenient easy to find and staff were very welcoming.
Stayed 1 night in Jul 2024

8/10 Good

Amy

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness
Very nice hotel and friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Stayed 1 night in Jul 2024

10/10 Excellent

Danya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Breakfast was ample. Good parking. Wonderful location... there is EVERYTHING within 10 minutes drive!
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family stay
Very nice property! The room had a nice big window which let in lots of natural light, making it feel bigger. Breakfast was average with the normal 2-3 hot items, waffle maker, and a number of cold options.
Stayed 1 night in Jul 2024