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Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property

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Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

Reception
Minibar, desk, laptop workspace, blackout drapes
Fitness facility
Mini-fridge, coffee/tea maker
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$100
$89 nightly
$100 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • Place, West Glen Town Center
    ‪8 min walk‬
  • Place, Jordan Creek Town Center
    ‪10 min walk‬
  • Place, The MidAmerican Energy Company RecPlex
    ‪3 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪14 min drive‬

Room options

View all photos for King, Studio, Kitchenette

Minibar, desk, laptop workspace, blackout drapes

King, Studio, Kitchenette

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible

Minibar, desk, laptop workspace, blackout drapes

King, Studio, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for King, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout drapes

King, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

King, Accessible, Bathtub

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible

Minibar, desk, laptop workspace, blackout drapes

King, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Minibar, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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4.6 out of 5, Wonderful, 1,006 reviews
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The price is $106
Mar 1 - Mar 2
Total with taxes and fees
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About the neighborhood

West Des Moines

Located in West Des Moines, Hampton Inn & Suites West Des Moines/SW Mall Area is in the business district, a 1-minute drive from Jordan Creek Town Center and 12 minutes from Des Moines Art Center. .This hotel is 9.7 mi (15.6 km) from Drake University and 11.1 mi (17.8 km) from Iowa Events Center.

What's nearby

  • West Glen Town Center - 8 min walk - 0.5 miles
  • Jordan Creek Town Center - 10 min walk - 0.5 miles
  • MercyOne Mills Civic Express Care - 2 min drive - 1.1 miles
  • Topgolf - 2 min drive - 1.4 miles
  • The MidAmerican Energy Company RecPlex - 3 min drive - 1.8 miles

Getting around

  • Des Moines International Airport (DSM) - 15 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Casey's - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Chick-fil-A - ‬9 min walk

About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites West Des Moines/SW Mall Area. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Des Moines? This hotel has 581 square feet (54 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 581 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 14 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 955 reviews
Rating 8 - Good. 222 out of 955 reviews
Rating 6 - Okay. 69 out of 955 reviews
Rating 4 - Poor. 28 out of 955 reviews
Rating 2 - Terrible. 21 out of 955 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was knowledgeable and kind.
Stayed 1 night in Nov 2025

4/10 Poor

Ann

Stayed 1 night in Nov 2025

8/10 Good

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the food was good and fresh
Stayed 1 night in Nov 2025

8/10 Good

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Everything went great until this morning. We went to check out but no one was at the desk and no breakfast was available. Not good!
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Stayed 2 nights in Feb 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean spacious room
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little noisy with many traveling sports kids staying there, but the hotel staff can't control that so much. Room was very clean, spacious and great to stay in.
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in, comfortable room, and good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Barbra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The eggs and sausage for breakfast was not the best but I really appreciated the variety of options for toppings for the waffles and the oatmeal. Rooms were clean but the suite we stayed in was cramped for what we paid for. The setup was odd and did not have a lot of maneuvering room. Pool and hotub were ok. Staff was friendly and the area hotel is in, is nice and safe. Overall not a bad place to stay and I would go there again if needed.
Stayed 2 nights in Oct 2025

8/10 Good

Wilsee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of shopping places were near by and very accessible, the room was cleaned, staff was very nice specially de breakfast Staff Marlon was very welcoming ,front desk staff was super nice and knowledgeable. Thank you!
Stayed 3 nights in Sep 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

William

Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Stayed 1 night in Aug 2025

8/10 Good

Samuel

Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Misty

Traveled with family
Liked: Staff & service

Didn’t sleep well because of the noisy A/C unit.

The A/C unit was clanking on throughout the night. It’s keeping the room cool and comfortable but was TERRIBLY loud when it turned off and on. Concerning
Stayed 1 night in Sep 2025

6/10 Okay

Jeanette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I often stay at Hampton Inns, and this one was okay but due for a refresh. Front desk clerk was fine, but not real friendly. Bottled was provided after I came down to give my Hilton honors number and asked for it. Breakfast was fine. My main complaint was the condition of the bath/shower combo, and the unresponsive HVAC thermostat controls. Tub/shower drain was uncovered and gross-looking so I didn't use it.
Stayed 1 night in Aug 2025

10/10 Excellent

Marvin

Traveled with group
Liked: Amenities
Stayed 1 night in Sep 2025

6/10 Okay

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower had poor pressure and fixtures are loose, no place to sit toiletries. Sink drained very slowly and faucet was hard to work with low pressure also.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean.
Stayed 1 night in Aug 2025

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We live staying at this hitel. The staff is always helpful and friendly. Normally we have no issues but our last stay the air unit in our room wasnt working and it was one of the hotest days of the summer.
Stayed 1 night in Aug 2025