Tru By Hilton Denver Downtown Convention Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Denver Downtown Convention Center

Lobby
Reception
Lobby
Lobby
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
801 15th Street, Denver, CO, 80202
  • Colorado Convention Center
    4 min walk
  • Denver Center for the Performing Arts
    4 min walk
  • Paramount Theater
    6 min walk
  • Denver, CO (DEN-Denver Intl.)
    31 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Denver

Tru By Hilton Denver Downtown Convention Center is in the heart of Denver, within a 5-minute walk of Colorado Convention Center and Denver Center for the Performing Arts. .This hotel is 0.7 mi (1.1 km) from University of Colorado-Denver and 0.8 mi (1.2 km) from Union Station.

What's nearby

  • Colorado Convention Center - 4 min walk - 0.3 miles
  • 16th Street Mall - 10 min walk - 0.6 miles
  • Union Station - 15 min walk - 0.8 miles
  • Coors Field - 18 min walk - 1.0 mile
  • Ball Arena - 18 min walk - 1.0 mile

Getting around

  • 16th - Stout Station - 2 min walk
  • Denver Union Station - 15 min walk
  • Denver Intl. Airport (DEN) - 31 min drive

Restaurants

  • ‪Sam's No. 3 Downtown - ‬2 min walk
  • ‪Stout Street Social - ‬2 min walk
  • ‪Tarantula Billiards - ‬1 min walk
  • ‪Brooklyn's Finest Pizza - 16th Street Mall - ‬2 min walk
  • ‪Snarf's Sandwiches - ‬2 min walk

About this property

Tru By Hilton Denver Downtown Convention Center

Hotel with free breakfast, a quick walk to Colorado Convention Center
Tru By Hilton Denver Downtown Convention Center offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Make yourself at home in one of the 176 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Denver Downtown Convention Center. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 56 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 56 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Denver Downtown Convention Center Hotel
Tru By Hilton Denver Downtown Convention Center Denver
Tru By Hilton Denver Downtown Convention Center Hotel Denver

Tru By Hilton Denver Downtown Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 959 out of 1639 reviews" "
Rating 8 - Good. 341 out of 1639 reviews" "
Rating 6 - Okay. 162 out of 1639 reviews" "
Rating 4 - Poor. 89 out of 1639 reviews" "
Rating 2 - Terrible. 88 out of 1639 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Larissa

Traveled with partner
Close to malls and attractions. Traffic noise very loud even on 10th floor. No microwave in room. Fire alarm in room has a small light that flashed all through the night. 3 pillows for a king size bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and many dining options near by to walk to.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location--close to the happenings downtown.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay in downtown Denver
Perfect distance from restaurants and fine arts venue. Very quiet. Valet parking
Stayed 1 night in Aug 2024

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Walkable area with terrific restaurant selection nearby.
Stayed 1 night in Aug 2024

4/10 Poor

Ashley

Traveled with family
Disliked: Amenities
There were cockroaches crawling all over on the sidewalk outside the property. The elevators would not open to go down on the 13th floor Sunday 8-11-24 and if they did happen to open after 35 minutes of waiting they were completely packed full and couldn’t fit anyone in them anyways.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very friendly and helpful. Valet parking staff wonderful! Bar staff not too friendly-- felt like we were cramping their style.
Stayed 2 nights in Aug 2024

8/10 Good

Raelynn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front staff personal was extremely rude when checking in, she had red hair and was not helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to the free mall ride bus!
Stayed 2 nights in Aug 2024

8/10 Good

Angelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reccommed if you know about the parking in advance
Our stay was really nice, our grand kids loved it. Although on the website .it states you have Arcade/game room. There was only one shuffleboard game. We chose it for the arcade so grand kids cpuld have entertainment . We were disappointed in the false advertisemet. The view was really nice from the room. Although privacy was a concern. We could see through the blind into a hotel room below even with the blind pulled. There was a man laying on bed could clearly see him with blind pulled. I would reccomend changing this for privacy. Also the hotel did not mention the parking at the hotel would be $56.00 a night extra . The walking around the downtown denver area at night is not recommended. There were alot people wondering around close to dark. Not aomewhere i want to take grandkids.
Stayed 1 night in Aug 2024

10/10 Excellent

Molly

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
There were only 2 large towels in the rooms. We had to request more. And a couple bottles of water in the rooms would have been nice! Other than that staff was great and free breakfast was nice. Room was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all very friendly and helpful. Room was small but clean and comfy. Air conditioner was a little loud, but not enough to keep me awake. Very easy to get around downtown, even with significant construction in the area. Overall a great value!
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great environment
Stayed 1 night in Apr 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay with affordable option so close to the convention center and everything downtown
Stayed 4 nights in May 2024

10/10 Excellent

William, Austin

Liked: Cleanliness, staff & service
Gg
Stayed 1 night in Jul 2024

2/10 Terrible

Janette

Disliked: Staff & service
I’m enraged! I got a charge after check out and wasn’t notified of it. I called the hotel to let them know that I had already paid for the reservation through Expedia and they opened up a case and said I would get a call back in 1-2 days. 2 days passed and I got no call back, I called again and was told that I got charged the fee for damage to the room and said that it was reported that I had smoked in the room. This is not true at all and it’s so crazy that they are lying about this situation and refusing to provide proof of this incident. The fee was almost $300 for something that I didn’t even do. Apparently it’s a common scam for hotels to do this so be careful when booking here!
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William, Austin

Stayed 2 nights in Jul 2024

10/10 Excellent

Albit

Stayed 2 nights in Jul 2024

8/10 Good

andrea

Stayed 4 nights in Jul 2024

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bad eggs.
Air conditioner was loud and made it impossible to sleep. Eggs at breakfast are terrible(stayed twice now…both bad).
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Amenities, property conditions & facilities
The location was very convenient. The staff professional, enjoyed our stay.
Stayed 2 nights in Jul 2024