Located in New Delhi (Connaught Place), Shangri-La Eros, New Delhi is within a 5-minute drive of India Gate and Lodhi Garden. .This family-friendly hotel is 1.8 mi (2.8 km) from Rashtrapati Bhavan and 2.6 mi (4.1 km) from Jama Masjid.
What's nearby
Gurudwara Bangla Sahib - 14 min walk - 0.8 miles
India Gate - 2 min drive - 1.4 miles
Rashtrapati Bhavan - 4 min drive - 1.8 miles
Jama Masjid - 5 min drive - 2.6 miles
Chandni Chowk - 6 min drive - 3.3 miles
Getting around
New Delhi Tilak Bridge Station - 3 min drive
Janpath Station - 6 min walk
Indira Gandhi International Airport (DEL) - 37 min drive
Restaurants
Comesum - 10 min walk
Mister Chai - 1 min walk
Le Belvedere, Le Meridien - 5 min walk
Crew Lounge @ Le Meridien - 5 min walk
San Gimignano - 8 min walk
About this property
Shangri-La Eros, New Delhi
Luxury hotel with 3 restaurants connected to a shopping center in New Delhi
Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.
This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
CHI, The Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Make yourself at home in one of the 320 guestrooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at Tamra, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Tamra - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mister Chai - This café specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Grappa - This bar specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Limo/town car service
Free uncovered self parking on site
Free uncovered valet parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,600 for adults and INR 1,300 for children
3 restaurants
A bar/lounge
A coffee shop/cafe
Restaurants on site
Grappa
Mister Chai
Shang Palace
Sorrento
Tamra
Things to do
24-hour health club
Children's pool
Full-service spa
Outdoor pool
Sauna
Shopping
Steam room
Family friendly
Children's pool
DVD player
In-room babysitting (surcharge)
In-room crib
In-room refrigerator
Laundry facilities
Lifeguards on site
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
3 meeting rooms
Business center
Computer station
Conference space
Outdoors
Garden
Pool loungers
Pool umbrellas
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
19 floors
Ballroom
Banquet hall
Built in 2005
Designated smoking areas
Lifeguards
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Pillow menu
Bathroom
Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Shower
Shower/bathtub combination
Slippers
Towels provided
Entertainment
DVD player
LCD TV with premium satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Renovations and closures
The following facilities or services will be unavailable from June 27 2024 to March 31 2025 (dates subject to change):
Fitness facilities
Sauna
Spa
Spa/Beauty services
Swimming pool
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately INR 2600 for adults and INR 1300 for children
Airport shuttle fee: INR 3833 per room (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: INR 1500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
Eros New Delhi Hotel
Hotel Eros
Hotel Eros New Delhi
Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
Shangri-La s Eros New Delhi
Shangri La's Eros Hotel New Delhi
Shangri La's Eros Hotel
Shangri La's Eros New Delhi
Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
Shangri-La's Eros New Delhi
Shangri-La's Eros
Shangri La’s Eros Hotel New Delhi
Shangri Eros, Delhi Delhi
Shangri-La Eros, New Delhi Hotel
Shangri La's Eros Hotel New Delhi
Shangri-La Eros, New Delhi New Delhi
Shangri-La Eros, New Delhi Hotel New Delhi
Shangri-La Eros, New Delhi Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff at this venue were genuinely supportive. Example was when I had a medical emergency and they arranged to get me to a hospital ASAP.
A negative point is certain rooms are not as sound proof as you expect from a 5-star hotel, particularly if there is a wedding ceremony and guests are staying at
The accomodations at the Shangi-La Eros are world-class, exceeding our expectations. The hospitality staff - front desk, conceirage, in-room dining, Club Lounge staff, and housekeeping were highly competent and friendly.
We took two tours. The tour of Old Delhi with Anurag was magical. He is a treasure and fine ambassador of Delhi. On Sunday, we went to Agra for the Taj Mahal. Our driver Ram provided exceptional service, information, and most importantly kindness. He is professional and caring.
The hotel was the perfect homebase for our first stop in India. This is our 3rd stay with Shangri-La (Abu Dhabi and Vancouvet). Eros is the best.
We returned back to the Shangri La during our trip after staying there 4 nights at the beginning! Excellent
Courteous, always smiling.. the Shangri La team is top notch. Food is amazing too!
Another beautiful stay at the Shangri La! Amazingly located, and a beautiful property. The pool, spa and fitness center were closed, which was a bummer. Incredible service! We will be back!
HEENA
Stayed 4 nights in Nov 2024
10/10 Excellent
Roger
Traveled with group, Business traveler, Traveled with family
It’s a beautiful place, safe, clean and convenient.
The Spa was unavailable, there were issues with the TV malfunction, that did not get fixed after calling the tech twice, lamp was broken.
The chai cafe, was nice but 70 percent of the time the tea was served just warm. Ordered fries that were totally cold. The staff was very courteous and helpful.
Inspite of some downsides we will stay here again.
Had great service on arrival and throughout the day but upon check out we constantly rang the reception and concierge to help us bring our luggage down but got no response so in the end had to come down and ask them. Upon check out the lady checking us out was very abrupt and made no apologies that no one answered our call and also was not courteous, she did not ask us how our stay was nor did we get a goodbye from her after check out was complete. This ruined an otherwise pleasant stay
Loved my stay at Shangri La hotel in new delhi. Super clean and spacious room, very nice and welcoming staff and I liked walking around the place. Walked to India gate several times from the hotel. The breakfast buffet is amazing and features dishes for every taste.
We only stayed there 1 night but did not feel like leaving. We were welcomed by very friendly and courteous staff. The dining options were very good with late night service available in the cafe. We could not use the pool as they had informed us of refurbishment works going on but they had tied up with the nearby Le Meridian so could have used that. Overall great place and very comfortable stay.