With a stay at Hotel Sunstar Grand, you'll be centrally located in New Delhi, within a 10-minute drive of Gurudwara Bangla Sahib and Jama Masjid. .This hotel is 4 mi (6.4 km) from Chandni Chowk and 5.1 mi (8.1 km) from India Gate.
What's nearby
BLK Super Speciality Hospital - 7 min walk - 0.4 miles
Rajendra Place - 12 min walk - 0.7 miles
Sir Ganga Ram Hospital - 16 min walk - 0.9 miles
Gurudwara Bangla Sahib - 5 min drive - 3.0 miles
Chandni Chowk - 8 min drive - 4.0 miles
Getting around
New Delhi Sarai Rohilla Station - 4 min drive
Karol Bagh Station - 8 min walk
Indira Gandhi International Airport (DEL) - 36 min drive
Restaurants
Punjab Sweet Corner - 8 min walk
Saravana Bhavan - 6 min walk
Spicy By Nature - 7 min walk
Boheme Cafe Bar - 4 min walk
Sagar Ratna (Old Rajendera Nagar) - 6 min walk
About this property
Hotel Sunstar Grand
New Delhi hotel in Karol Bagh with a steam room and a rooftop terrace
Hotel Sunstar Grand offers 25 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bidets, and complimentary toiletries.
This New Delhi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a steam room.
Make yourself at home in one of the 25 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a steam room or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Meet other guests and eat at the complimentary reception. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge (available 24 hours), and free self parking is available onsite.
The hotel offers a complimentary manager's reception on select days.
Hotel Sunstar Grand has a restaurant serving breakfast, brunch, lunch, and dinner.
24-hour room service is available.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Free train station pick-up shuttle
Free self parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: INR 250 for adults and INR 250 for children
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free manager's reception
Things to do
Steam room
Family friendly
Laundry facilities
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business center
Computer station
Meeting rooms
Outdoors
Rooftop terrace
Accessibility
Elevator
More
1 building
4 floors
Banquet hall
Built in 2002
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
More
Air conditioning
Ceiling fan
Desk
Free local calls
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately INR 250 for adults and INR 250 for children
Airport shuttle fee: INR 900 per vehicle (one way)
Airport shuttle fee per child: INR 900 (one-way), (from 6 to 12 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Sunstar
Hotel Sunstar Grand
Hotel Sunstar Grand New Delhi
Sunstar Grand
Sunstar Grand Hotel
Sunstar Grand New Delhi
Hotel Sunstar Grand Hotel
Hotel Sunstar Grand New Delhi
Hotel Sunstar Grand Hotel New Delhi
Hotel Sunstar Grand Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Not a great experience. Sad & tired hotel. Room was not great - no window & cockroaches. Shower barely hot. Staff were forgetful & unhelpful. Breakfast was just ok. I do not recommend this hotel
I had a very large, very nicely furnished room. Staff were all helpful and pleasant. Although I just have coffee and toast for breakfast, they provided a variety of hot dishes, cereal and fruits. There was plenty of hot water at all times. They provided a kettle and coffee/tea and bottled water daily which were most welcome.
As mentioned previously, there is no top sheet on the bed but they were quick to provide same when I requested one.
They arranged reasonably priced airport pickups and drop offs
I enjoyed my stay at this hotel.
Booking this hotel was my worst experience with hotels.com and with hotels in India. The hotel did not exist, but the staff claims it was under maintenance. I was shuffled between three different hotels while they figured out where to put me. Finally, when it was my time to leave, they actually refused to give me a bill even after demanding one. The actual hotel I ended up staying in wasn't that bad, but the staff soured the whole experience.
We were at the hotel for a total of 2 nights and we left on the night of 21/10/19 at 3.00 am. The worker in the lobby was asleep and took time to him to wake up. The guards tried 10 minuts to wake him and it was difficult to him. we required to wake up call at 2.30 am, but didn't receive it. We could have missed it if we trusted. He checked our bill and asked to pay although prepaid. We booked a vehicle to the airport and neither was there. So overall, beside negative experience of the check out, the service was good and the hotel comfortable. The breakfast was good. Travel service was good. we took one day tour of Delhi.
Sinora
Stayed 2 nights in Oct 2019
8/10 Good
Eric
Jan 3, 2019
Liked: Staff & service, room comfort
Did the job nothing special
Great staff hotel looked bit dated and a few bits not working
It was a pleasant stay at the hotel. Staff were very cooperative and helpful, esp. Ramesh. I will recommend it for future stay. Rooms were clean and had good amenities.
Amezing staff is gd specially Mr ramesh very helpful.
Deepa
Stayed 1 night in Nov 2017
6/10 Okay
Hannah
Sep 15, 2016
Liked: Staff & service
The room was nice for the price. My room was pretty well cleaned, the wifi worked well and the food was fabulous. Unfortunately, there wasn't any hot water for a shower on the first night of my stay. Subsequent nights, there was warm water for showers. I think the only thing I would complain about is every night a woman from the spa would call at 9:30pm or later and ask if I wanted a facial or massage. I was exhausted from traveling all day and it was really annoying to be woken up at 9:30 or 10pm by an employee asking if you wanted a spa treatment. As a customer, I would prefer it if employees did not call my room (at any time) advertising hotel services.
Hannah
6/10 Okay
Verified traveler
Sep 8, 2016
Liked: Staff & service
Disliked: Room comfort
The location is not the greatest, very poor environment, very dark a night.
It is not for foreigners in their first visit and virst hotel in India. It's in very strange aria and you need taxi everywhere. The staff in o.k. All of them are staing in the hotel and sleep on the flor in the lobby.
We checked out in about 15 minutes after checking in and to my surprise I was still charged for two nights.
Ankit
6/10 Okay
jaz, Australia
Dec 9, 2014
OK hotel
I stayed 3 nights at this hotel with a friend and my 10-year-old son. The hotel staff were very nice and professional. The room was pretty basic and we had to make up the beds ourselves. We were a bit confused about which room we were in as we booked a family room (supposed to sleep 4) but the room we were in was a twin room with a foldout couch as the 3rd bed, there was no way another bed could fit in the room. When we questioned the staff, they said a triple room and a family room were the same thing, however when I booked they had different pricing and we were charged for a family room.
The good thing was that the manager agreed to give us free airport pick-up (takes over 30 mins from the airport) as I had seen it on their website that they offered it if we booked 2 or more nights stay (we stayed 3 nights). They also agreed to give us complimentary breakfasts as they were included in the Expedia quote. The breakfasts were ok but since we arrived closer to the ending time of breakfast, most of the hot food was cold. Brewed coffee would have also been appreciated.
The accommodation was pretty basic, but ok for the price.
Very friendly staff! Restaurant was decent, but the location in a quiet neighborhood and close to a metro station made this place really nice. Hot water is lacking on the upper floors.
The hotel is near Karol Bagh and we were not too happy with the location. Many touts and we did not feel safe to be out at night. However the rooftop restaurant offered such good food this was not necessary. The room was clean and quiet although the bath was quirky to say the least and the bathroom really should be upgraded. We were offered a room to freshen up before a late departure and this was much appreciated.
Rosemary
8/10 Good
Harry, Hereford, UK
Oct 23, 2014
Liked: Cleanliness, staff & service, room comfort
Nice hotel but hard to find
There are at least 6 Sunstar hotels scattered over a couple of streets. They all have slightly different names like Sunstar Grand, Sunstar Heritage etc. this confuses the taxi drivers. The rooms were quite comfortable but no windows at all which might not suit everyone. Breakfast was a fairly modest affair in the basement. The restaurant is on the roof but didn't seem very appealing. Fine for a last night in Delhi but if I was staying longer I'd try somewhere else.