2/10 Terrible
paige
Sep 16, 2024
Disliked: Cleanliness, staff & service
I attempted to get a hold of the manager 5X . No answer back. The check in took over 20 minutes. I think the man who took care of accidentally gave our nice room to someone else because I received a email saying thanks for checking in etc a hour after I booked the room. We booked online . The room was terrible , smelt like mold or wet carpet . The carpet was damp . The air filter was filthy . I’ve been staying here for 12 years and never had an issue . Ants or some kind of insects were crawling all over the table.. I couldn’t find any house keeping for more towels because our room had only 2.. I regret staying here sadly and may not come back .
I hope Gary the manager sees this and does something
paige
Stayed 1 night in Sep 2024