Sheraton Dallas Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Dallas Hotel

Bar (on property)
Outdoor pool
Breakfast and dinner served, American cuisine
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
400 Olive St, Dallas, TX, 75201
  • Majestic Theater
    4 min walk
  • Dallas Museum of Art
    7 min walk
  • Morton H. Meyerson Symphony Center
    9 min walk
  • Dallas, TX (DAL-Love Field)
    17 min drive

Room options

Deluxe Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, Multiple Beds, Non Smoking

  • 534 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Multiple Beds, Non Smoking

  • 534 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Bedroom, Non Smoking

  • 480 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Non Smoking

  • 717 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 271 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Dallas

With a stay at Sheraton Dallas Hotel, you'll be centrally located in Dallas, within a 5-minute drive of American Airlines Center and Kay Bailey Hutchison Convention Center. .This hotel is 2.6 mi (4.1 km) from Dallas Market Center and 10.8 mi (17.4 km) from Galleria Dallas.

What's nearby

  • Majestic Theater - 4 min walk - 0.3 miles
  • Dallas World Aquarium - 15 min walk - 0.8 miles
  • Kay Bailey Hutchison Convention Center - 17 min walk - 0.9 miles
  • American Airlines Center - 2 min drive - 1.3 miles
  • Reunion Tower - 3 min drive - 1.9 miles

Getting around

  • Federal & Olive Tram Stop - 3 min walk
  • Dallas Union Station - 8 min drive
  • Love Field Airport (DAL) - 17 min drive

Restaurants

  • ‪Majestic Theatre - ‬3 min walk
  • ‪Open Palette - ‬1 min walk
  • ‪True Kitchen + Kocktails - ‬3 min walk
  • ‪One Dallas Center Loun - ‬4 min walk
  • ‪DRAFT Sports Bar - ‬2 min walk

About this property

Sheraton Dallas Hotel

Hotel with a 24-hour fitness center, near American Airlines Center
Sheraton Dallas Hotel offers 1840 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Dallas hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 1840 guestrooms featuring plasma televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Open Palette, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Dallas? This hotel has 230000 square feet (21368 square meters) of space consisting of conference space and 60 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Open Palette - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.900 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Reviews

8.4

Very Good

Rating 10 - Excellent. 539 out of 1004 reviews" "
Rating 8 - Good. 231 out of 1004 reviews" "
Rating 6 - Okay. 101 out of 1004 reviews" "
Rating 4 - Poor. 63 out of 1004 reviews" "
Rating 2 - Terrible. 70 out of 1004 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

shanker

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but lot of noise due to heavy crowd
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brittany

Stayed 1 night in May 2024

8/10 Good

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well done!
Stayed 3 nights in Jul 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024

4/10 Poor

Donna

Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Stayed 1 night in Jun 2024

2/10 Terrible

Cheryl

Stayed 2 nights in Jun 2024

10/10 Excellent

Chassity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown.
Stayed 5 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Hhod
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Margaret, Tuscaloosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

8/10 Good

Joy

Stayed 3 nights in Jun 2024

4/10 Poor

Tara

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Won't make this mistake again
Got double charged for my room, it took days to fix. Pushed my account into the negative. Not friendly to average people passing through. Confusing layout and obnoxious clientele after midnight.
Stayed 1 night in Jun 2024

10/10 Excellent

Mario

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton was great as always!
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Natalie, Houston

Liked: Cleanliness, staff & service
Great
Stayed 3 nights in May 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

BRIAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, clean and professional staff
Stayed 1 night in Jun 2024

10/10 Excellent

Brittany

Stayed 1 night in May 2024

2/10 Terrible

Erika C Norton

Business traveler
HAD TO PAY ALTHOUGH FLIGHT CANCELLED
Stayed 1 night in May 2024

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and location in beautiful Downtown Dallas.
Stayed 1 night in May 2024