Hyatt Place Dallas/Grapevine

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Dallas/Grapevine

Exterior
Interior entrance
Mini-refrigerator
42-inch flat-screen TV with satellite channels, TV, DVD player
Outdoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free airport shuttle
    Free airport shuttle

Explore the area

Map
2220 W Grapevine Mills Cir, Grapevine, TX, 76051
  • SEA LIFE Grapevine Aquarium
    11 min walk
  • Grapevine Mills Mall
    13 min walk
  • LEGOLAND® Discovery Center
    13 min walk
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    7 min drive

Room options

Room, 1 King Bed (High Floor)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • 373 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds

About the neighborhood

Grapevine

With a stay at Hyatt Place Dallas/Grapevine in Grapevine, you'll be within a 5-minute drive of Gaylord Texan Convention Center and Grapevine Mills Mall. .This hotel is 5.8 mi (9.3 km) from Southlake Town Square and 9.4 mi (15.1 km) from Irving Convention Center.

What's nearby

  • Grapevine Mills Mall - 13 min walk - 0.7 miles
  • LEGOLAND® Discovery Center - 13 min walk - 0.7 miles
  • Meow Wolf Grapevine - 17 min walk - 0.9 miles
  • Great Wolf Lodge Waterpark - 3 min drive - 2.0 miles
  • Gaylord Texan Convention Center - 4 min drive - 2.2 miles

Getting around

  • A22-A39 Gates Station - 7 min drive
  • Centreport Station - 16 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 7 min drive

Restaurants

  • ‪Food Court - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬15 min walk
  • ‪Rainforest Cafe - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Whataburger - ‬10 min walk

About this property

Hyatt Place Dallas/Grapevine

Hotel with free breakfast, near Grapevine Mills Mall
Hyatt Place Dallas/Grapevine offers 125 accommodations with MP3 docking stations and DVD players. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 guestrooms featuring refrigerators and MP3 docking stations. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Dallas/Grapevine
Hyatt Place Hotel Dallas/Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine
Hyatt Place Grapevine
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas Grapevine
Grapevine Amerisuites
Hyatt Place Dallas/Grapevine Hotel
Hyatt Place Dallas/Grapevine Grapevine
Hyatt Place Dallas/Grapevine Hotel Grapevine

Reviews

8.4

Very Good

Rating 10 - Excellent. 553 out of 1060 reviews" "
Rating 8 - Good. 275 out of 1060 reviews" "
Rating 6 - Okay. 144 out of 1060 reviews" "
Rating 4 - Poor. 49 out of 1060 reviews" "
Rating 2 - Terrible. 39 out of 1060 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Cathy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very nice but the property could use some updating. The breakfast left much to be desired but it was clearn .
Stayed 2 nights in Aug 2024

8/10 Good

Herbert

Business traveler
Liked: Cleanliness, amenities
First room got noise from lower bldg fan. Need to change room.
Stayed 2 nights in Aug 2024

6/10 Okay

Shyla

N/a
Stayed 2 nights in Jul 2024

6/10 Okay

Frank

Traveled with partner
Liked: Cleanliness
Nice room , property a little “dated”. Easy check in !
Stayed 1 night in Aug 2024

10/10 Excellent

John, Shreveport

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay at for quick access to DFW
Stayed 2 nights in Aug 2024

6/10 Okay

Vidal

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Fabian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sports weekend.
Place was packed. Couldn’t hear people in the hall very much. Breakfast was also packed but they kept it fresh. Great place.
Stayed 1 night in Aug 2024

8/10 Good

ANGELA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Loree and Doug

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very large and bed comfortable. Sink and bathroom counter being in the room instead of in the bathroom was a little odd but we got used to it. The price was great and the rooms was nice so I would stay there again We were there for business
Stayed 2 nights in Jun 2024

8/10 Good

Mina

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

2/10 Terrible

Comfort

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My first time leaving a review and I had to do so because when we got on the room, the bathtub had a spot that looks like rotten mental. That was not a problem. The major issue was we woke up with bed bugs crawling the beds and bathtub. We called and told them we found bedbugs and we would likely need to change the room or something. Nobody came up to the room and they told us they didn’t have double bed. We couldn’t stay in the hotel for the rest of the stay. I came back to get our things and seems like they already got it ready for someone else to use. Not sure if they treat it on not. They downplayed it and acted like we were lying. I have pictures and videos of this. Oh another thing, it was so busy with people walking around with Covid.
Stayed 2 nights in Aug 2024

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always attentive and pleasant. The breakfast menu was varied. Cleanliness was one of my priorities. There was only one area (around the dining garbage can) that needed attention sooner. The chairs provided at the tables were too big and deep for the area. Otherwse, a good place to spend nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Mujeeb

Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Liked: Property conditions & facilities
Staff are wonderful, rooms are clean and quiet, and the shuttle was enormously helpful.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times. The property is clean, well maintained and has a good breakfast. The staff is friendly and helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Ernest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Corey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up
Stayed 3 nights in Jul 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Tristan, Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean rooms, quiet area and plenty of parking. Only two things that weren't so good were the free breakfast and Wi-Fi speeds in my 4th floor room. Breakfast was mediocre with tasteless scrambled eggs, cardboard flavored bacon strips and soggy french toast sticks. The only good thing was the coffee in which Starbucks were used. The Wi-Fi access was slow as molasses and only used it to check emails, you can forget streaming since you're better off watching the in-room TV. Other than those two subpar features, the hotel was nice.
Stayed 1 night in Jul 2024

6/10 Okay

Lindsey

Stayed 1 night in Jul 2024

8/10 Good

Takaishia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. We will stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in May 2024

2/10 Terrible

Lindsay

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall it was the worst Hyatt I have stayed in. It appears older and run down. The a/c in our first room did not cool the room. It was blowing cold air if you felt it but not past an arms length. The front host told us to move the bed away from the wall and turn it and it should help. They said they are finding this to be an issue and moving the bed over helps. Well you can only move the bed so far due to a wooden stand being between the two beds. Anyways we moved the bed and it did not help. So they move us rooms. After moving room and adjusting the air and leaving all blinds closed as instructed same problem. Now it may seems like we were just complaining but my Mom was also staying at this hotel and her rooms was substantially cooler than mine. So I knew it was capable of getting cool. But now they just seem to look at us as if we are complaining. When I’m spending over $500 to stay 3 nights somewhere I would like to sleep comfortably. It just did not happen this stay. Very disappointed.
Stayed 3 nights in Jul 2024