Courtyard by Marriott Dallas Allen at Allen Event Center

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Dallas Allen at Allen Event Center

Lobby
Front of property - evening/night
Business center
Courtyard
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly

Explore the area

Map
210 E Stacy Rd, Allen, TX, 75002
  • The Village at Allen
    5 min walk
  • Allen Event Center
    5 min walk
  • Fairview Town Center
    6 min walk
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    35 min drive

Room options

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

  • 284 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Allergy Friendly (pure)

  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Allergy Friendly (pure)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Allergy Friendly (Pure)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 730 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Allen

Courtyard by Marriott Dallas Allen at Allen Event Center is centrally located in Allen, a 5-minute walk from Allen Event Center and 11 minutes by foot from Allen Premium Outlets. .This family-friendly hotel is 6.6 mi (10.7 km) from Plano Convention Center and 7.2 mi (11.6 km) from Collin College.

What's nearby

  • The Village at Allen - 5 min walk - 0.3 miles
  • Allen Event Center - 5 min walk - 0.3 miles
  • Fairview Town Center - 6 min walk - 0.4 miles
  • Allen Premium Outlets - 11 min walk - 0.6 miles
  • Plano Convention Center - 9 min drive - 6.7 miles

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Chick-fil-A - ‬7 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪McDonald's - ‬8 min walk

About this property

Courtyard by Marriott Dallas Allen at Allen Event Center

Family-friendly Allen hotel connected to the convention center, steps from Allen Event Center
Courtyard by Marriott Dallas Allen at Allen Event Center offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 228 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Allen? This hotel has 15005 square feet (1394 square meters) of space consisting of conference space and meeting rooms. Guests may use a bus station shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Bus station shuttle (surcharge)
  • Uncovered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,005 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub
  • Grab bar near toilet (34 inches high)
  • Handrails in stairways (38 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Dallas Allen John Q. Hammons Center
Courtyard Dallas John Q. Hammons
Courtyard Dallas John Q. Hammons Hotel
Courtyard Dallas John Q. Hammons Hotel Allen Center
Courtyard Dallas Allen John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center
Courtyard Dallas John Q Hammo
Courtyard by Marriott Dallas Allen at Allen Event Center Hotel
Courtyard by Marriott Dallas Allen at Allen Event Center Allen

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1001 reviews" "
Rating 8 - Good. 199 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

JUAN

Business traveler
Disliked: Staff & service, amenities
I like the location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

August

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!! Great room!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone and the surrounding area was friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Jun 2024

8/10 Good

Michelle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was clean, safe and perfect location for our stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bed was hard, sheets were not clean, no communication on an earlier check-in option. The staff was friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rico

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Only one receptionist during check-in with a long line.
Stayed 2 nights in Jul 2024

4/10 Poor

Tricia

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Courtyard trashy, broken fire-pit, cigarette ash
Booked for the courtyard open fire-pit and garden area. Fire-pit broken. Courtyard had cigar/cigarette ashes all over the grounds. Cushions stained with ants crawling all over them. Area had trash on the ground. So shocked this was a Marriott hotel. Sad for such a newly build hotel. Staff friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property, will be coming back!
Stayed 1 night in Jul 2024

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of a shopping center that has great food options, target, and great other shopping options. It was right next to credit union arena/Allen convention center. Hotel was very clean. If I could give it more than 5 stars I would
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jeffery

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great breakfast too
Stayed 1 night in Jul 2024

8/10 Good

Thomas, Mt Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

bua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Stayed 2 nights in Jul 2024

10/10 Excellent

Greta

Stayed 2 nights in Jun 2024