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Da Nang Mikazuki Japanese Resorts & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Da Nang Mikazuki Japanese Resorts & Spa

View from property
4 bars/lounges, poolside bar, beach bar
4 bars/lounges, poolside bar, beach bar
Executive lounge
Separate tub and shower, rainfall showerhead, free toiletries

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • On private beach
  • Bar
  • Breakfast available
  • Room service
  • Gym

Explore the area

Map
Khu Du Lich Xuan Thieu, Phuong Hoa Hiep Nam, Quan Lien Chieu, Da Nang
  • Xuan Thieu Beach
    1 min walk
  • Mikazuki Resort Nguyễn Tất Thành
    1 min walk
  • Ga Thanh Khe Station
    10 min drive
  • Da Nang (DAD-Da Nang Intl.)
    17 min drive

Room options

View all photos for Premium Deluxe Twin Panoramic Ocean View

Free minibar, in-room safe, desk, soundproofing

Premium Deluxe Twin Panoramic Ocean View

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Family Room Panoramic Ocean View - Onsen, Water Park Inclusive

Free minibar, in-room safe, desk, soundproofing

Family Room Panoramic Ocean View - Onsen, Water Park Inclusive

  • 753 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Twin Panoramic Ocean View - Spa Inclusive

Free minibar, in-room safe, desk, soundproofing

Deluxe Twin Panoramic Ocean View - Spa Inclusive

  • 753 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Panoramic Ocean View - Spa Inclusive

Free minibar, in-room safe, desk, soundproofing

Deluxe Double Panoramic Ocean View - Spa Inclusive

  • 753 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Deluxe Double Panoramic Ocean View - Onsen, Water Park Inclusive

Beach/ocean view

Premium Deluxe Double Panoramic Ocean View - Onsen, Water Park Inclusive

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Hinode Double Garden View

View from room

Hinode Double Garden View

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite Panoramic Ocean View

Free minibar, in-room safe, desk, soundproofing

Senior Suite Panoramic Ocean View

  • 1507 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Senior Suite Panoramic Ocean View - Onsen, Water Park Inclusive

Free minibar, in-room safe, desk, soundproofing

Senior Suite Panoramic Ocean View - Onsen, Water Park Inclusive

  • 1507 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Hinode Twin Garden View

View from room

Hinode Twin Garden View

  • 484 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premium Deluxe Double Panoramic Ocean View

Beach/ocean view

Premium Deluxe Double Panoramic Ocean View

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Panoramic Ocean View

Free minibar, in-room safe, desk, soundproofing

Deluxe Twin Panoramic Ocean View

  • 753 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Executive Suite Panoramic Ocean View - Onsen, Water Park Inclusive

Beach/ocean view

Executive Suite Panoramic Ocean View - Onsen, Water Park Inclusive

  • 2153 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Executive Suite Panoramic Ocean View

Beach/ocean view

Executive Suite Panoramic Ocean View

  • 2153 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Twin Panoramic Ocean View - Onsen, Water Park Inclusive

Free minibar, in-room safe, desk, soundproofing

Deluxe Twin Panoramic Ocean View - Onsen, Water Park Inclusive

  • 753 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Hinode Double Garden View - Onsen & Water Park Inclusive

View from room

Hinode Double Garden View - Onsen & Water Park Inclusive

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Panoramic Ocean View - Onsen, Water Park Inclusive

Beach/ocean view

Deluxe Double Panoramic Ocean View - Onsen, Water Park Inclusive

  • 753 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Family Panoramic Ocean View - Quad room, Onsen, Water Park Inclusive

Free minibar, in-room safe, desk, soundproofing

Premium Family Panoramic Ocean View - Quad room, Onsen, Water Park Inclusive

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Premium Family Panoramic Ocean View - Onsen, Water Park Inclusive

Free minibar, in-room safe, desk, soundproofing

Premium Family Panoramic Ocean View - Onsen, Water Park Inclusive

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Premium Family Panoramic Ocean View - Quad room

Free minibar, in-room safe, desk, soundproofing

Premium Family Panoramic Ocean View - Quad room

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Premium Family Panoramic Ocean View

Free minibar, in-room safe, desk, soundproofing

Premium Family Panoramic Ocean View

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Hinode Twin Garden View - Onsen & Water Park Inclusive

View from room

Hinode Twin Garden View - Onsen & Water Park Inclusive

  • 484 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Double Panoramic Ocean View

Beach/ocean view

Deluxe Double Panoramic Ocean View

  • 753 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room Panoramic Ocean View

Free minibar, in-room safe, desk, soundproofing

Family Room Panoramic Ocean View

  • 753 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Ambassador Suite Panoramic Ocean View - Onsen, Water Park Inclusive

Free minibar, in-room safe, desk, soundproofing

Ambassador Suite Panoramic Ocean View - Onsen, Water Park Inclusive

  • 1830 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Premium Deluxe Twin Panoramic Ocean View - Onsen, Water Park Inclusive

Free minibar, in-room safe, desk, soundproofing

Premium Deluxe Twin Panoramic Ocean View - Onsen, Water Park Inclusive

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Ambassador Suite Panoramic Ocean View

Free minibar, in-room safe, desk, soundproofing

Ambassador Suite Panoramic Ocean View

  • 1830 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

Similar properties

Exterior

Hyatt Regency Danang Resort and Spa

On private beach
Pool
Spa
Kids pool
4.6 out of 5, Wonderful, (1003)
The price is $135
per night
$153 total
includes taxes & fees
Jan 5 - Jan 6
Hyatt Regency Danang Resort and Spa

About the neighborhood

Da Nang

Located in Da Nang (Lien Chieu), Da Nang Mikazuki Japanese Resorts & Spa is within a 10-minute drive of Da Nang Bay and Han Market. .This beach hotel is 6.1 mi (9.9 km) from Han River Bridge and 6.2 mi (10 km) from Han River.

What's nearby

  • Xuan Thieu Beach - 1 min walk
  • Da Nang Bay - 6 min drive
  • Han Market - 10 min drive
  • Dragon Bridge - 11 min drive
  • Han River - 12 min drive

Getting around

  • Ga Thanh Khe Station - 10 min drive
  • Da Nang Intl. Airport (DAD) - 17 min drive

Restaurants

  • ‪Uno-House Cuisine - ‬7 min walk
  • ‪Simple Garden Cafe - ‬3 min drive
  • ‪Phở Nguyệt Anh - ‬3 min drive
  • ‪Quán Cafe Parrot - ‬3 min drive
  • ‪Urban Station - ‬3 min drive

About this property

Da Nang Mikazuki Japanese Resorts & Spa

Luxury hotel on the beach, with 3 outdoor pools
Da Nang Mikazuki Japanese Resorts & Spa offers 342 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Da Nang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, hot springs, 2 outdoor tennis courts, and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 3 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 2 hot springs open between 9:00 AM and 7:00 PM.

Make yourself at home in one of the 342 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.
Enjoy a day at the private beach or make a splash in one of the 2 indoor and 3 outdoor swimming pools. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at The Blue, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Blue - This restaurant serves breakfast, lunch, and dinner.
Karan (Japanese Hotpot) - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Tamahime Sushi Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Nami Restaurant - This restaurant specializes in Tex-Mex cuisine and serves dinner only. Reservations are required. Open daily.
Crescent Bar & Café - Onsite rooftop bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 400,000 for adults and VND 350,000 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Crescent Bar & Café
  • Karan (Japanese Hotpot)
  • Nami Restaurant
  • Tamahime Sushi Restaurant
  • The Blue

Things to do

  • 2 hot springs
  • 2 indoor pools
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Beach club
  • Children's pool
  • Gym
  • Lazy river
  • Playground
  • Sauna
  • Steam room
  • Water park
  • Waterslide

Family friendly

  • 2 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Japanese garden
  • On a private beach

Spa

  • 2 hot springs
  • Hot springs open from 9:00 AM - 7:00 PM
  • Hot springs water temperature - 102 ºF
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 22 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who are not residents or citizens of Vietnam are required to present their passport with a valid entry/exit visa at check-in. Citizens or residents of Vietnam must present their citizen identity card, passport, permanent resident card, or temporary resident card at check-in. All stays are registered with the local authorities.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1942000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1000000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 400000 for adults and VND 350000 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: VND 1942000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 9:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

The Nature Villas Resort
Da Nang Mikazuki Japanese Resorts Spa
Da Nang Mikazuki Japanese Resorts & Spa Hotel
Da Nang Mikazuki Japanese Resorts & Spa Da Nang
Da Nang Mikazuki Japanese Resorts & Spa Hotel Da Nang

Da Nang Mikazuki Japanese Resorts & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 390 out of 516 reviews" "
Rating 8 - Good. 79 out of 516 reviews" "
Rating 6 - Okay. 25 out of 516 reviews" "
Rating 4 - Poor. 14 out of 516 reviews" "
Rating 2 - Terrible. 8 out of 516 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jungmin

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Room: Uncleaned, unprepared, hairs and death insects bodies were on every corners of the room. Food: Under average. Staff: Barely speak English, asked to upgrade room with fee. Location: In the middle of nowhere, limited dining, hotel restaurants are triple pricy with poor quality than local restaurants.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abhishek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 10 nights with the family of 4 - Excellent staff, our Aircon had an issue on the first night and housekeeping staff immediately fixed the issue - It was great 10-nights experience - Infinity Pool at level 22 is just a bonus and 2 waterparks including Onsen were a delight for the Kids - Absolutely recommend this hidden gem and total value for money considering its 5 star resort - Grab was easily available for us throughout our stay and its just 20 min from DA Nang Airport!!!
Stayed 10 nights in Jul 2024

10/10 Excellent

Bruce

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

8/10 Good

Thanh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxation
Very relaxing and clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Maple

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all staff. Amazing free water park (outdoor). Lots of restaurant choices in the hotel. Beach blub is brilliant. all facilities are new and in good condition. Huge room size.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

6/10 Okay

Vicky

Liked: Cleanliness, property conditions & facilities
Clean But receptionist don't know how to deal with customers!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kiljin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has a wonderful condition for our family trip especially with our kids. It is located 15 minutes away by a grap, but it is really easy and comfort to use a grap therefore it doesn’t matter at all
Stayed 4 nights in Jul 2024

6/10 Okay

Ori

Stayed 4 nights in Jul 2024

10/10 Excellent

Ricky, Coomera

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in a lot of hotels and resorts around the world. I would have to say that Mikazuki is in of the best! Absolute gold class! The experience from when we arrrived to the staff customer services, the food, water park both in the resort and the indoor attach. The overall experience was world class and one of the best ever! So much so that we have already booked to come back in 5 weeks.
Stayed 7 nights in Jul 2024

10/10 Excellent

Quochuy, Boston

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast needs update
Stayed 3 nights in Jul 2024

10/10 Excellent

Linh Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful
Stayed 3 nights in Jul 2024

10/10 Excellent

TAEHAN

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, property conditions & facilities
It was such a great experience staying at Mikazuki during out summer vacation
Stayed 5 nights in Jul 2024

10/10 Excellent

Thu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort for Family Fun at reasonable value.
The hotel property is new, clean, and well decorated. Rooms spacious and nicely furnished. We had a Family Room which was perfect for our family of 5. The hotel staff was friendly, courteous, and helpful. The waterpark is subpar in terms of amenities offered, and should have a softer ground surface so it doesn't hurt walking on bare feet and in case of falls. The onsen in the waterpark did not feel authentically Japanese. The rooftop infinity pool at the resort was the nicest feature along with two smaller onsen hot tubs with powerful massage jets which our family enjoyed most. The breakfast buffet is edible only because it's included, the overall food quality was rather poor and at a resort premium so we recommend dining in town instead, which was not an easy feat as Mikazuki is about a half hour from Da Nang city center. While we enjoyed our stay overall, we would likely opt for a villa style luxury resort in a similar secluded location on our next visit.
Stayed 2 nights in Jun 2024

2/10 Terrible

Kazuyuki, Singapore

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
施設、コンシェルジェ、サービス全般、とても良かったのですが、チェックアウトの際、残念な体験をしました。 支払いを終えると、フロントスタッフから部屋をチェックするので待っていて欲しいと言われ、２０分程度待たされました。 その後、別のスタッフが、部屋のサンダルとグラスが一つ無くなっている、と写真を見せてきました。 何を言っているのか理解に苦しみましたが、要するに、どこかで紛失したか、盗んだか、いづれにせよ弁償せよ、という趣旨だったのだと思います。（そういえば、部屋に紛失した際の弁償代も品目ごとに細かく書かれているパンフレットを見た気がします。） 行儀の悪いゲストもゼロではないでしょうし、ホテルとしては対応に苦慮しているのかもしれません。 しかし、今回の対応はあまりにも失礼であり、チェックアウトまでの良い体験全てを台無しにし、もう二度と泊まらないと思わせるのに十分でした。 その後、マネージャーに出てきてもらい、説明してもらいましたが、スタッフのミスだった、としか答えず、こちらも納得感はありませんでした。 スタッフがそのような行動を取るということは、マニュアルで定められているからだと思うのですが、顧客が憤慨した途端、「スタッフのミス」としか言わないのは、逆に不誠実ではないでしょうか。 顧客への失礼を承知でそこまでやるなら、チェックインの際に備品の数を一緒に点検し、また毎日のMake upの後にも、顧客立ち合いの元で、備品の数をチェックするべきです。そもそもホテルスタッフが、マニュアル通りに備品を既定の数だけ置いているかどうかもわからないのですから。それをせずに、こちらが紛失した、盗んだという態度を取るのは、あまりにも失礼です。
Stayed 3 nights in Jun 2024

10/10 Excellent

Darragh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Very comfortable, great service and food.
Stayed 4 nights in Jun 2024

10/10 Excellent

Thuy

Stayed 3 nights in Jun 2024

10/10 Excellent

TUNGHOANG, Plano

Stayed 2 nights in Jun 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

JIWOO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leung Oi Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights, feeling not having enough time for the water park and onsen. It is pity that we did not have time to go to the hotel beach front/ restaurant. we had a wonderful time staying in the resort. Staff speaks good english and was extremely helpful and polite. I have experienced a genuine Japanese resort in Vietnam.
Stayed 2 nights in Jun 2024