Hotel Hacienda Cusco Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Cusco Plaza

Outdoor dining
View from property
Economy Triple Room | 10 bedrooms, in-room safe, desk, free WiFi
Bar (on property)
Deluxe Double Room | 10 bedrooms, in-room safe, desk, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
299 Plaza Regocijo, Cusco, Cusco, N/A
  • Plaza El Regocijo
    1 min walk
  • Panam Cafe-Pasteleria
    1 min walk
  • San Pedro Station
    10 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    18 min drive

Room options

Economy Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds, Private Bathroom

  • 194 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Economy Triple Room

  • Sleeps 3
  • 3 Twin Beds

Superior Room, 1 Queen Bed, Private Bathroom

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Triple Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

Superior Twin Room, Private Bathroom

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

Standard Room, 1 Queen Bed, Private Bathroom

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room Superior

  • Sleeps 2

Twin Room Standard

  • Sleeps 2

Room Superior

  • Sleeps 2

Room Standard

  • Sleeps 2

Suite Economy With Internal View

  • Sleeps 2
  • 1 Full Bed(s)

Suite Economy With Internal View

  • Sleeps 4
  • 4 Twin Bed(s)

Suite Superior With View

  • Sleeps 2
  • 1 Queen Bed(s)

Suite Superior With View

  • Sleeps 4
  • 3 Full Bed(s)

Room Standard With Internal View

  • Sleeps 4
  • 2 Full Bed(s) and 1 Twin Bed(s)

Similar properties

About the neighborhood

Cusco

With a stay at Hotel Hacienda Cusco Plaza, you'll be centrally located in Cusco, steps from Plaza de Armas and Plaza El Regocijo. .This hotel is 0.1 mi (0.1 km) from Casa Garcilaso and 0.1 mi (0.1 km) from Museo de Plantas Sagradas Magicas y Medicinales.

What's nearby

  • Plaza de Armas - 2 min walk
  • Cusco Cathedral - 4 min walk
  • San Pedro Market - 7 min walk
  • Coricancha - 9 min walk
  • Sacsayhuaman - 19 min walk

Getting around

  • San Pedro Station - 10 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 18 min drive

Restaurants

  • ‪Tunupa Restaurant Grill & Bar - ‬2 min walk
  • ‪Chicha Por Gaston Acurio - ‬1 min walk
  • ‪Kushka - ‬1 min walk
  • ‪Cervecería del Valle - ‬1 min walk
  • ‪Perú Juice - ‬2 min walk

About this property

Hotel Hacienda Cusco Plaza

Colonial Cusco hotel in Cusco Historic Center with free breakfast
Hotel Hacienda Cusco Plaza offers 58 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include showers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 58 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is complimentary (available on request).
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Hotel Hacienda Cusco Plaza has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free airport drop-off shuttle from 9:00 AM to 6:00 PM on request
  • Airport shuttle available during limited hours

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1989
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Property Registration Number 20406464181

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

Royal Inka
Royal Inka I
Royal Inka I Cusco
Royal Inka I Hotel
Royal Inka I Hotel Cusco
Royal Inka i Hotel Cusco

Hotel Hacienda Cusco Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 8 out of 44 reviews" "
Rating 4 - Poor. 3 out of 44 reviews" "
Rating 2 - Terrible. 3 out of 44 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mora

Stayed 1 night in Aug 2024

8/10 Good

Alainia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an error with our reservation. The staff were helpful and had us in a room as quickly as possible. Location is amazing

8/10 Good

Teddy

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Doesn’t even deserve a 1 star!
If you had the unfortunate experience of booking in this hotel, you show up and they offer you room 805, demand another room. It’s horrible! It’s all the way in the attic where the WiFi doesn’t even reach! The bathroom doesn’t even come with the now standard bottled water. The shower is a trickle and the hot water turns either very hot or cold while you’re showering! I wouldn’t even give it a 1 star but for the nice desk person who checked us in last night.
Stayed 1 night in Mar 2024

10/10 Excellent

SAID

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing hotel and close to square. Close to several restaurants and gift shops. Good hub to visiting around Cusco
Stayed 1 night in Sep 2019

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located for your stay in Cusco !
Check in was easy . We got in at 10 pm so late . The staff are all very helpful and some speak English. They had a nice breakfast in the morning with omelettes made to order. The location is great and centrally located , easy walking to main areas of Cusco .
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2018

10/10 Excellent

Rose Charo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

6/10 Okay

Nolan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, dated interior, friendly staff
The hotel is pretty on the outside , looks somewhat like a Swiss chalet. The concierge area is rather dated . Staff are friendly and helpful. We were given room 603 which had a double bed and access to the terrace which was the nicest thing about the room. Furnishings are dated. Looks like something out of the 70'es. The light switch above the bed had wires sticking out of the wall. Bathroom was rather awkward as had a window into a communal courtyard which is nice but could use the toilet with the window open. The communal courtyard is nice but people tended to congregate there at night which made it rather noise as it was also an echo problem with noise. Breakfast was average- the juices are good, spread of meat and cheese(singular items) . There was a chef making omelets etc. Deco in the dining was rather rustic i.e dated. We were given complimentary drinks- pisco sour are excellent and the female bartender is excellent and very friendly. The best thing is how close it is to Plaza De Armas and easy for tour pick up and drop off. In all an average stay.
Stayed 1 night in Jan 2018

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience in a fantastic location Very helpful staff Both the rooms and the open spaces inside the hotel are spacious and well fitted
Stayed 2 nights in Oct 2017

10/10 Excellent

Jason, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was in a great and safe location, walking distance to the main square and many other great sites and locations. the staff were very friendly and helpful. The room was very clean, with a nice balcony, and the hotel has a great continental breakfast.
Stayed 1 night in Oct 2017

8/10 Good

mary, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location for the tourist to enjoy Cusco
Cusco is a very old city, including the hotels. The hotel staff were all fantastic. At the conclusion of my stay, several stepped outside to assist me with a taxi and to bid me farewell, wishing me good travels and inviting me back for another visit. Yes, the bed was hard and the feathers leaked out from the coverlet, but the room was clean, the included breakfast hardy with good variety, and the coffee delicious. What more do you want or need when you are staying in and next to architectural dating to the 14-1500's.
Stayed 10 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
You can do better, stay elsewhere.
The hotel closes its doors at 10:30 PM and you have to ring a bell to get in. We were not told about it during check-in. So we were surprised to see the door closed at 11:30 PM. We rang the bell multiple times but no one appeared. So we thought of calling the hotel number. Someone luckily picked up and said he would open the door. It required another call to have the door finally opened. Secondly, the hot water did not work properly. It was going cold in between showers.

10/10 Excellent

tracy, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic and authentic
Great hotel for the experience of cuscus. Great breakfast. Old but lots of room. Charming

10/10 Excellent

tracy, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute old hotel with lots of character
Very old and authentic! Lots of room. Decent shower. Great breakfast. We had an unplanned very late arrival and they were very Accomidating. Kept our luggage for a day when we went to Machu Pichu for now charge and had it in our room when we retuned.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Unfriendly staff, old room and great location
Great location close to plaza de armas. However staff is not friendly and room felt old although clean. We stayed at Casa Andina Classic across the street before going to Machu Picchu and we loved it. Staff was friendly, room was spacious and modern. Casa Andina Classic felt like a much newer hotel and staff was amazing.

10/10 Excellent

Anne H, Charlotte, NC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and location
Good value for the price, so close to everything. We liked it so much we cancelled our hotel after Machu picchu to stay at the royal inka again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE location
a great location! helpful, and accommodating. Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great value for the money, the room was comfortable and clean the breakfast was good and filling, staff was friendly and helpful and the hotel is centrally located.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Average hotel for Cuzco
Conveniently located in a small plaza a block away from the main plaza, the Royal Inca rates as average for the hotels we've stayed at in Cuzco. Price higher than other places without offering the extra level of service and comfort that other places offer. Note that a lot of the hotels in Cuzco have very early check-in / check-out times (around 9:00AM), but if asked and if the room is available, some will allow a later check-out, and most will keep your luggage safe until you come back to pick them up.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location for the Inti Raymi and accompanying festivities, this hotel is beautiful from the inside out without the prentention of others. Friendly enough staff will assist with just a about any needs or concerns you might have. I have the matrimonial suite to myself and absolutely loved the balcony facing the square. The only drawback being the proximity to the festivities combined with thin walls made me part of the party whether I wanted to be or not. Luckily being from midtown Manhattan I can sleep through just about anything. The bathroom was a bit small and not well maintained but otherwise it was a lovely stay. I left addicted to their complimentary coca infusion that helps with the altitude sickness. Lovely place.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
All but Royal rooms!
Hotel pictures don't show reality. Old rooms, bathrooms. We had 3 # rooms, so we were able to have an overview. However, staff is very nice. Breakfast is…disappointing.

8/10 Good

maripez, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good value for price
Good location Clean Have heater, hair dryer Good service Nice breakfast