Shap Wells Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shap Wells Hotel

Reception
BBQ/picnic area
Traditional Double Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets
Game room
Property grounds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Yorkshire Dales National Park
    8 min drive
  • Shap Abbey
    9 min drive
  • Ullswater
    24 min drive

Room options

Basic Single Room

  • 84 sq ft
  • Sleeps 1
  • 1 Twin Bed

Traditional Triple Room, 1 Bedroom, Garden View

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Traditional Double Room, 1 Bedroom, Garden View

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

Traditional Twin Room, 1 Bedroom, Garden View

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Penrith

With a stay at Shap Wells Hotel in Penrith, you'll be within a 10-minute drive of Yorkshire Dales National Park and Orton Community Park. .This hotel is 16.9 mi (27.1 km) from Ullswater and 5.7 mi (9.2 km) from Shap Abbey.

What's nearby

  • Lowther Park - 13 min drive - 10.0 miles
  • Ullswater - 24 min drive - 16.9 miles
  • Whinfell Forest - 24 min drive - 13.8 miles
  • Lowther Castle and Gardens - 28 min drive - 12.7 miles
  • Lake Windermere - 28 min drive - 20.2 miles

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • ‪Crown Inn - ‬6 min drive
  • ‪The Butchers Arms - ‬9 min drive
  • ‪The George Hotel - ‬4 min drive
  • ‪Abbey Coffee Shop - ‬6 min drive
  • ‪Scar Side Farm - ‬6 min drive

About this property

Shap Wells Hotel

Hotel in Penrith with a fitness center and a 24-hour front desk
Shap Wells Hotel offers 100 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Shap Wells Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Shap Wells Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 170 out of 454 reviews" "
Rating 8 - Good. 179 out of 454 reviews" "
Rating 6 - Okay. 80 out of 454 reviews" "
Rating 4 - Poor. 16 out of 454 reviews" "
Rating 2 - Terrible. 9 out of 454 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Alan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is remote and access roads are full of pot holes...take it slow! The hotel is dated and overpriced. The bedrooms are small and very tired looking. The bathroom wasnt clean and needs to be replaced. For one night it is ok, especially after a long drive, if you like 70/80's decor then this is for you.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always
We stay at shap wells about 4 times per year and once again we had a wonderful stay, staff are very friendly and professional and they always let us have a basement room for our sausage dog, we will be back again soon, thank you Paul and Marion machin
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome
We loved the friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Delightful surroundings, though poor entry to the hotel- private road is narrow- only room for 1 car. Very pleasant staff. Room a bit dated.
Stayed 1 night in Aug 2024

6/10 Okay

Mitra

Stayed 1 night in Jul 2024

6/10 Okay

Clare

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Tired hotel. Avoid at peak times with kids/ dogs
Quite old fashioned hotel . Lovely inside and grand however rooms quite dated and tired in places. Bathroom especially dated and no luxuries at all. The hotel had a coach party in and service was quite slow. Luckily had some drinks in car as no service and no dogs allowed in bar area ! Wouldnt recommend for single parent with kids. Staff were helpful when asked and had time but unable to see to everyone. Compared to other hotels for.same money would not.use again . Breakfast was great and really enjoyed it. Small selection but nice.
Stayed 1 night in Jul 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff from check in to the bar to the restaurant were pleasant and nothing was any bother. Food was delicious and tasty and well worth the money.
Stayed 1 night in Jul 2024

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Martin

Traveled with partner
The hotel must've been impressive in it's hayday but the room we were allocated was somewhat rundown and inferior to those in the photos in the listing. Good breakfast and nice walks nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Traveled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
I opted for the half board option and the food was delicious and the portions more than generous. The staff were very friendly. The dog friendly rooms are in a chalet detached from the hotel which was disapointing but atleast there is plenty of countryside around to walk a dog. Infact, the hotel is surrounded by nature and the property is stunning.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel in remote location
Nice hotel although dated the views make up for it. The staff were friendly and the food was lovely, I’d stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Bridget

Stayed 1 night in Jun 2024

10/10 Excellent

Carol

Stayed 1 night in Jun 2024

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel,beautiful room and amazing service...
Stayed 1 night in May 2024

6/10 Okay

THERESA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

SMPritchard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Return guests
We have stayed here before and love the hotel. The only problem this time was that bar food is advertised and on the first full day we asked and were told there was none on offer.We had no alternative than to pay for one main course each. More food than we wanted at a much higher price.
Stayed 4 nights in May 2024

10/10 Excellent

Hugh

Road trip
Excellent hotel very secluded and quiet
Stayed 1 night in May 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice but old and could use some updating. Its in middle of nowhere with literally 2 miles of drive on narrow road in fields with no buildings in site. This did make it quiet. There was a nature trail that we did not have time to explore. It was convenient location for us as a stop on drive between Glascow and Liverpool
Stayed 1 night in May 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities
Put in a room that allows pets without asking if it's ok. The room stank like a fusty old couch that was left mouldy for 30 years. Bugs all over the place. The room was completely run down, absolutely shocking for the money we spent. we were changed rooms just to be put in a hot box with no cooling or fan or even shower, then had to lissen to staff banging for 2 hours couldn't sleep a wink NEVER AGAIN!!!!!
Stayed 1 night in May 2024