A stay at Casa Francisco Cuernavaca places you in the heart of Cuernavaca, within a 5-minute drive of Juan Soriano Museum and Teopanzolco Archaeological Zone. .This family-friendly hotel is 17.2 mi (27.6 km) from Tepozteco Pyramid and 1.4 mi (2.3 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine.
What's nearby
Cuauhnahuac Regional Museum - 3 min drive - 1.5 miles
Forum Cuernavaca - 3 min drive - 1.7 miles
AVERANDA - 4 min drive - 2.5 miles
Galerias Cuernavaca Mall - 4 min drive - 2.8 miles
Cuernavaca Cathedral - 5 min drive - 2.1 miles
Getting around
Benito Juarez International Airport (MEX) - 91 min drive
Restaurants
el Camaron Guasaveño - 2 min walk
Taqueria Erendira - 5 min walk
Barbacoa Alex - 7 min walk
El Samborsito - 6 min walk
Carl's Jr. - 6 min walk
About this property
Casa Francisco Cuernavaca
Beaux Arts hotel with 2 outdoor swimming pools connected to a shopping center in Cuernavaca
Casa Francisco Cuernavaca offers 100 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.
This Cuernavaca hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 100 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy international cuisine at Primavera, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cuernavaca? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Primavera - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 190 for children
A bar/lounge
A restaurant
Free daily manager's reception
Snack bar/deli
Restaurants on site
Primavera
Things to do
2 outdoor pools
Children's pool
Gym
Playground
TV in common areas
Family friendly
2 outdoor pools
Children's pool
Laundry facilities
Playground
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Turndown service
Business services
1,184 square feet of conference space
Business center
Meeting room
Outdoors
Garden
On the boardwalk/promenade
Pool loungers
Pool umbrellas
Terrace
Accessibility
No elevator
More
2 buildings
3 floors
Ballroom
Banquet hall
Beaux Arts architecture
Mosquito nets
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
Netflix
Streaming services
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Ceiling fan
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500
Special check-in instructions
Front desk staff will greet guests on arrival
Breakfast is not included in breakfast rates for children ages 0-11 who share existing bedding with a parent, and can be requested onsite for the listed child breakfast fee.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 280 for adults and MXN 190 for children
Early check-in fee: MXN 400 (subject to availability)
Late check-out fee: MXN 500 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Occidental Cuernavaca Barceló Hotel Group
Barceló Hotel Cuernavaca
Barceló Cuernavaca Hotel
Occidental Cuernavaca Hotel
Occidental Barceló Hotel Group
Occidental Cuernavaca Barceló Group
Barceló Cuernavaca
Casa Francisco Cuernavaca Hotel
Casa Francisco Cuernavaca Cuernavaca
Occidental Cuernavaca Barceló Hotel Group
Casa Francisco Cuernavaca Hotel Cuernavaca
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
- Keycards are reused and not rotated. Security concern as anyone could keep one and open your room.
- door locks borderline do not function. We’ve been locked out of our room several times.
- AC broken in our first room
- Fridge broken in our first room
- Door lock didn’t open 90% of the time in our first room
- Door lock didn’t open 50% of the time in our second room
- Door lock didn’t work at all on one keycard on our THIRD room
- Keycards have to be reprogrammed daily
- Several receptionists had bad attitude
- Receptionist refused to speak to me in English. I can speak Spanish ok but English preferred. So either she is not qualified for the position or was being ignorant in purpose.
- Blinds do not shut entirely
- Blind “rod” kept coming unhooked
- Bathroom door doesn’t latch/stay closed in our second room
- Sewage smell in bathrooms in 3 rooms
- Electrical outlet pulled away from wall in first room. Safety risk.
- Front desk staff argumentative and rude. Kitchen staff great.
- parking lot guard rude, and tried to argue and intimidate my family. My family was scared he was going to hurt them.
Avoid at all costs.
Es muy buen lugar para pasar un fin de semana, las habitaciones son cómodas y las televisiones tienen servicio, sin embargo son algo pequeñas para poder pasar un rato cómodo en la habitación. Está pensado más que nada para que bajes a la alberca y pases un tiempo con tu familia, sin embargo se llena demasiado la alberca y no tienes mucho espacio para ti. El personal es cumplidor, no son extremadamente serviciales, pero si pides algo no vas a tener que esperar tanto tiempo para poderlo conseguir, aunque en ocasiones tienes que presionar un poco para que te envíen cosas del restaurante a tu habitación. Todo lo demás bastante agradable.
Muchas gracias por su excelente servicio, fueron muy pacientes para la entrada y salida, el hotel se encuantra muy bien ubicado y es facil llegar. La alberca es deliciosa por que se encuentra climatizada. Quiero agradecer en especial a la Srita Diana por sus atenciones.
Omar
Stayed 1 night in Jun 2024
10/10 Excellent
Omar
Traveled with family and small children, Traveled with group, Traveled with family
Muchas gracias por su excelente servicio, fueron muy pacientes para la entrada y salida, el hotel se encuantra muy bien ubicado y es facil llegar. La alberca es deliciosa por que se encuentra climatizada. Quiero agradecer en especial a la Srita Diana por sus atenciones.
EL AIRE ACONDICIONADO DE LA HABITACION NO FUNCIONÓ Y NO LOGRAMOS DORMIR BIEN.YA QUE EL VENTILADOR RESULTO QUE GENERABA UN CHIRRIDO INTOLERANTE.
EL PERSONAL DE RECEPCION FUÉ AMABLE Y EFICIENTE.
EL PERSONAL EN RESTAURANTE FUE GROSERO Y GENERÓ INCOMODIDAD AL GRADO DE PREFERIR CONSUMIR ALIMENTOS FUERA DEL HOTEL.
LA PERSONA DE LIMPIEZA EN HABITACION NO RESPETO EL ANUNCIO COLOCADO FUERA DE LA PUERTA PARA QUE NO INGRESARA HASTA DESPUES DE QUE REGRESARAMOS DE ALMORZAR.
EL COSTO DE LA HABITACION FUE ACEPTABLE, LAS AGUAS DIARIAS COMO CORTESIA SE AGRADECEN BASTANTE, EL EQUIPAMIENTO Y AMENIDADES EN EL BAÑO CUMPLEN BIEN, LA ROPA DE CAMA ESTUVO LIMPIA ASI COMO LAS TOALLAS, LA CAJA DE SEGURIDAD ES UN BUEN PLUS.
Fue agradable, el único tema es que desde la reservación y pago indicamos que seríamos dos adultos y dos menores, sin embargo, en el hotel nos dijeron que solo incluí dos desayunos, sería importante que consideren a todos las personas registradas en la reserva para evitar malos ratos o momentos incómodos y en el hotel
La habitación tenía un mini split que era viejo y no enfriaba, el ventilador hacía mucho ruido, el brunch dominical fue un desastre casi 2 horas para poder comer