A stay at Hotel Boutique Castilla de Leon places you in the heart of Cuenca, steps from Plaza Rotary Market and Civic Plaza. .This hotel is 0.4 mi (0.6 km) from New Cathedral of Cuenca and 0.5 mi (0.7 km) from Esqueletologia Museum.
What's nearby
Calderon Park - 5 min walk - 0.3 miles
New Cathedral of Cuenca - 7 min walk - 0.4 miles
Río Tomebamba & Calle Larga - 9 min walk - 0.5 miles
Alejandro Serrano Aguilar Stadium - 17 min walk - 0.9 miles
Mall del Rio - 6 min drive - 2.2 miles
Getting around
Luis Cordero (Hermano Miguel) Station - 2 min walk
Gaspar Sangurima Tram Station - 3 min walk
Cuenca (CUE-Mariscal Lamar) - 4 min drive
Restaurants
Negroni - 7 min walk
El Confesionario - 7 min walk
Balcon Quiteño - 2 min walk
cositas - 5 min walk
Raymipampa - 7 min walk
About this property
Hotel Boutique Castilla de Leon
Cuenca hotel in Downtown Cuenca with a 24-hour front desk
Hotel Boutique Castilla de Leon offers 17 accommodations. LCD televisions come with premium satellite channels.
Bathrooms include showers. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Stay in one of 17 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a television in a common area, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge between 8:00 AM and 10:00 AM on weekends.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Offsite parking available from 8:00 PM to 8:00 AM (USD 7 per night)
Street parking available
Onsite parking options include a garage
Food and drink
Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children
Things to do
TV in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Conference space
Meeting rooms
Outdoors
Garden
Accessibility
No elevator
More
1 building
3 floors
Banquet hall
Built in 1897
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with premium digital channels
Streaming services
Food and drink
Limited room service
More
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The property charges 9 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately USD 7.75 to 15.75 for adults, and USD 5.75 to 9.75 for children
Nearby parking fee: USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
Credit card charges are subject to a surcharge of 9 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
The location was near a noisy intersection. We had no problems but were advised by locals to be careful. We did not go out at night or weekends due to covid lock down. The hotel and staff were very helpful, and nice. Breakfast in our room was great also.
Terrible service, terrible property terrible location. Gives the city of Cuenca a bad name. Bottom line, you get what you pay for. Beware of hotels in the country. They say 4-star but they are really -4. Research the area as well as hotel accommodations before booking.