Sandman Hotel Cranbrook

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandman Hotel Cranbrook

Lobby
Exterior
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
American cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly

Explore the area

Map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Cranbrook Mall
    5 min walk
  • MBSS Grounds
    5 min walk
  • Key City Theatre
    6 min walk
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    14 min drive

Room options

Standard Room, 2 Double Beds, Kitchen

  • 360 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 216 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Kitchen

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cranbrook

With a stay at Sandman Hotel Cranbrook in Cranbrook, you'll be within a 10-minute walk of Cranbrook Mall and MBSS Grounds. .This hotel is 0.6 mi (0.9 km) from Key City Theatre and 0.7 mi (1.2 km) from Rec Plex Park.

What's nearby

  • Cranbrook History Centre - 12 min walk - 0.7 miles
  • Tamarack Centre - 15 min walk - 0.8 miles
  • Cranbrook Golf and Country Club - 3 min drive - 1.6 miles
  • St. Eugene Golf Course - 7 min drive - 3.8 miles
  • Casino of the Rockies - 10 min drive - 5.5 miles

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪A&W Restaurant - ‬14 min walk

About this property

Sandman Hotel Cranbrook

Hotel in Cranbrook with a fitness center and a 24-hour front desk
Sandman Hotel Cranbrook offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 72 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy a meal at Denny's Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
Denny's Restaurant - This family restaurant specializes in American cuisine. Open 24 hours.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 183 out of 734 reviews" "
Rating 8 - Good. 255 out of 734 reviews" "
Rating 6 - Okay. 160 out of 734 reviews" "
Rating 4 - Poor. 81 out of 734 reviews" "
Rating 2 - Terrible. 55 out of 734 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Samina

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, close to all kinds of amenities.
Stayed 6 nights in Aug 2024

8/10 Good

SONJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator on property but staff will help with bags
Stayed 3 nights in Aug 2024

8/10 Good

ED

Stayed 1 night in Aug 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place very confident located to restaurants
Stayed 1 night in Aug 2024

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Aug 2024

6/10 Okay

DARCY

Liked: Cleanliness
In general a fairly nice place.
Stayed 1 night in Aug 2024

2/10 Terrible

cameron

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Whole hotel smelled like cigarettes.
Stayed 1 night in Aug 2024

6/10 Okay

wayne

Poor parking
Stayed 1 night in Aug 2024

10/10 Excellent

Dirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, beds super comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Stayed 2 nights in Aug 2024

10/10 Excellent

Ariel, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is one of the most run down hotels we have ever stayed in. Located in an old industrial area the rooms are so small that for most of it only one person can walk by. Wallpaper is marked and and damaged in many places. The matress is at least 20 years old and just collapses. It doesnt even fit the frame. Your matress cover sheet is too small and just comes out. Towels are old and threaded. The fan for the bathroom sounds like a jet taking off and we basically had to not use it, which means also the light. Simply save yourself $50 and upgrade to a Motel 6. Wont stay at a Sandman again.
Stayed 1 night in Aug 2024

4/10 Poor

Shahrzad

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice, and she allowed me to check into my room early. However, the room was dirty. I’m glad I brought my own bed sheets and towels. The previous guest was a smoker, and the room smelled strongly of smoke when I walked in. Additionally, their empty pack of sleeping pills was still on the bedside table, and all the sheets and towels provided were smelly. I was also unhappy with the cleanliness of the toilet and shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! I realized upon arriving that I'd booked two double beds and preferred two queen size. The very nice lady at reception (alas I didn't note her name) quickly switched us to a different room with a king size bed and sofabed, which actually worked perfectly for us. Two thumbs up!
Stayed 1 night in Aug 2024

6/10 Okay

Virginia

Stayed 1 night in Jul 2024

8/10 Good

Sven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but was very clean and had everything we needed. It was a bit pricey for what it was but there was a big event in town so I think all the hotels were inflated. I would stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Mathew

Traveled with partner
Liked: Property conditions & facilities
The staff were really friendly and the room was comfortable. The breakfast was in Denny’s and it was nice. The staff there were friendly and the food was yummy!
Stayed 1 night in Aug 2024

8/10 Good

Jerma

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Monica, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
The only item I would like to point out is that you provide more bath towels only 2 for 2 people is not enough.
Stayed 1 night in Aug 2024

10/10 Excellent

Cerasela

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Lisa Marie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Blessing in Disguise
So, our usual hotel picks were as scarce as a snowstorm in July, and this place was the last option for the August long weekend. We rolled into a parking lot so packed it could double as a sardine can. A couple of very relaxed homeless guys were hanging out on the curb, probably auditioning for “Life in the Fast Lane.” It was hotter than a pizza oven, and our dogs had to dodge more garbage than an old-school arcade game. We kept an eye out for needles because, hey, it’s the kind of place where surprises are a step away. Checking in was a breeze, but our key card had all the charm of a haunted house doorknob. The front desk? Let’s just say they didn’t break any speed records in customer service. The bed was the highlight, like finding a diamond in a dumpster. The comforter was cozy, and the AC was so loud it could double as a jet engine, which was a blessing since the train tracks outside our window were like a live concert of clanging and whistling. The AC turned out to be a noisy knight in shining armor. The room looked like a vintage motel museum exhibit, with a chair from the ’70s. The bathroom? Trying to fit in there was like a rhinoceros in a phone booth, with the toilet and shower in separate closets. I have no idea how anyone larger than a toothpick would manage. Despite the quirks, we were grateful for the AC, a decent shower, and a bed that didn’t double as a medieval torture device after our camping and road trip adventures.
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed one night. We had a late checkin. Staff were great. Building seemed uneven/not level.
Stayed 1 night in Aug 2024