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The Westin Cozumel

4.5 star property

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Photo gallery for The Westin Cozumel

On the beach, scuba diving, snorkeling
Outdoor treatment areas, sauna, steam room, body treatments, body wraps
On the beach, scuba diving, snorkeling
Premium bedding, in-room safe, desk, blackout drapes
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • All inclusive
  • Room service

Explore the area

Map
Carretera Costera Norte Km. 4.8, Cozumel, QROO
  • Villa Maya
    ‪4 min drive‬
  • Los Cinco Soles
    ‪5 min drive‬
  • Cozumel Museum
    ‪6 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪10 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds, Balcony

Classic Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds, Balcony

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Balcony

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Oceanfront

  • 1130 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Oceanfront

Studio Suite, 1 King Bed, Oceanfront | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Oceanfront

  • 883 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 Bedroom

  • 1313 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Ocean View

Junior Suite, 1 Bedroom, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, Ocean View

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Beach/ocean view

Junior Suite, 2 Queen Beds, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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The price is $340
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About the neighborhood

Cozumel

Located in Cozumel (Zona Hotelera Norte), The Westin Cozumel is within a 10-minute drive of Benito Juarez Park and Punta Langosta Pier. .This beach resort is 3.5 mi (5.6 km) from San Miguel Church and 4.8 mi (7.7 km) from Stingray Beach.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Cozumel Maritime Terminal - 6 min drive
  • Benito Juarez Park - 6 min drive
  • Punta Langosta Pier - 6 min drive
  • San Miguel Church - 7 min drive
  • Stingray Beach - 9 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • ‪Islands Beach Club - ‬6 min walk
  • ‪Marimex - ‬8 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬7 min walk
  • ‪Tequila Beach Club Cozumel - ‬15 min walk

About this property

The Westin Cozumel

Luxury resort on the beach, with outdoor pool
The Westin Cozumel offers 152 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the resort include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zazil has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 152 guestrooms featuring iPod docking stations and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy local and international cuisine at Cuzamil, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Cuzamil - This restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Las Gaviotas - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Snack - This poolside bar serves light fare only. Open daily.
El Cielo - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #5 - lobby lounge.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Westin Cozumel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cuzamil
  • El Cielo
  • Las Gaviotas
  • Snack

Things to do

  • 24-hour gym
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night
  • Destination fee: USD 4 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Westin Cozumel Resort
Westin Cozumel
The Westin Cozumel Resort
The Westin Cozumel Cozumel
The Westin Cozumel Resort Cozumel

The Westin Cozumel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 644 reviews
Rating 8 - Good. 146 out of 644 reviews
Rating 6 - Okay. 65 out of 644 reviews
Rating 4 - Poor. 33 out of 644 reviews
Rating 2 - Terrible. 34 out of 644 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

David Chak Sum

Liked: Staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Ann Marie

Liked: Staff & service, amenities, property conditions & facilities
Did not like that going into ocean is difficult. Big rocks little sand.
Stayed 5 nights in Aug 2024

4/10 Poor

Scott D

Traveled with group
Rooms nice and clean. Only one Restaurant open at a time.
Stayed 4 nights in Oct 2024

10/10 Excellent

John Hardesty Mackey

Stayed 6 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 8 nights in Oct 2024

10/10 Excellent

Joshua Lane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful! For an all-inclusive – they had a fantastic, personal touch, and great dining options! Wonderful service from friendly staff, and plenty of amenities to fill your time!
Stayed 3 nights in Nov 2024

8/10 Good

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, with its own private cove and beach with good snorkeling just off the beach. Nice pool too and the fine dining restaurant seemed good, though we only ate there once. The free breakfast option is a pretty good choice, with the restaurant for that right on the water. Nice rooms that all face the ocean. Would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mollie

Stayed 4 nights in Oct 2024

10/10 Excellent

Antonio, Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

Kawri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and helpful. The room was large and comfortable. However the dinner options were limited for all inclusive we ended up eating dinner else where every night. The two Lobster houses across the street from hotel are amazing best meals we had. The pool and the beach area are great.
Stayed 5 nights in Oct 2024

10/10 Excellent

John Hardesty Mackey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was construction being done
Stayed 7 nights in Oct 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best beach for snorkeling | Close to airport
I first booked 3 nights and then another 4 nights because we loved the position of the hotel. We visited a few other hotels while we were to compare and found the Westin Cozumel best suited for our needs as a couple. The beach area is perfect and the restaurant right on the waters edge offers a great buffet breakfast. The staff were all very friendly and the room was cleaned nicely everyday. Pro dive operate from here also if you into scuba diving which I am. There are also canoes to use and the house reef is great for snorkeling. Mask and snorkel is provided. Fiesta car rental are also at the hotel should you need a vehicle which I recommend if you want to cruise around the island. Check out my drone footage of the hotel on instagram @dominicsymesusa
Stayed 4 nights in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Sep 2024

10/10 Excellent

Glenn, Avon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, especially Vicky! Rooms are nice. Areas were clean, food was good to great! Pool area needs a little masonry work but overall not bad!
Stayed 6 nights in Sep 2024

10/10 Excellent

Sheryl Hope, George West

Liked: Cleanliness, staff & service, property conditions & facilities
This property is excellent. We have been here several times and it is definitely our favorite place to stay on the island. It is clean and quite and the beds are FANTASTIC! It always smells great too. The staff knows you by name on the second day. The meals are very good. Margarita is our favorite staff member. She is always smiling and is very friendly. We will be back!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Herlindo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, they were very receptive to our needs. In addition we had farewell cake in the last meal at the restaurant. You can't go wrong with this one.
Stayed 4 nights in Aug 2024

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Shailesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to use the pools and get some snorkeling. Food options grow old within the week.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jonathan Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

6/10 Okay

Michael

Stayed 3 nights in Jul 2024

10/10 Excellent

Randell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
This place ia now my Cozumel go to.
Stayed 1 night in Aug 2024