Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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On the beach, beach massages, scuba diving, snorkeling
3 outdoor pools, sun loungers
5 restaurants, breakfast, lunch, dinner served; international cuisine
Preferred Club Rooftop Ocean Front Suite With Plunge Pool | Free minibar, in-room safe, individually decorated
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Paradise Beach
    5 min walk
  • Restaurant Bordeaux
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    224 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    24 min drive

Room options

Preferred Club Junior Suite Pool View King

  • 731 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Up Pool View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Preferred Club Superior Junior Suite

  • 750 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim up Ocean View

  • 731 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Pool View Double

  • 731 sq ft
  • Sleeps 2
  • 2 Double Beds

Junior Suite Swim Up Ocean View

  • 753 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View King

  • 753 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Preferred Club Rooftop Ocean Front Suite With Plunge Pool

  • 790 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front

  • 731 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Pool View King Bed

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

  • 731 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View Double

  • 731 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deal of Day

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cozumel

With a stay at Secrets Aura Cozumel - Adults Only - All Inclusive in Cozumel, you'll be on the beach, a 5-minute walk from Paradise Beach and 13 minutes by foot from Mr. Sancho's Beach Club. .This all-inclusive property is 0.7 mi (1.2 km) from Playa Mia Grand Beach and Water Park and 8.5 mi (13.6 km) from Punta Langosta Pier.

What's nearby

  • Paradise Beach - 5 min walk
  • Mr. Sancho's Beach Club - 13 min walk
  • Playa Mia Grand Beach and Water Park - 15 min walk
  • Nachi Cocom Beach Club & Water Sport Center - 3 min drive
  • Chankanaab National Park - 5 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪Mr. Sanchos - ‬3 min drive
  • ‪Playa Uvas - ‬11 min drive
  • ‪Topaz Restaurant - ‬3 min drive
  • ‪Occidental Grand Beach - ‬5 min drive
  • ‪Manatees Swim Up Bar - ‬1 min walk

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Secrets Aura Cozumel - Adults Only - All Inclusive offers 266 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 266 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a health club. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Windows, one of the property's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Unwind at the end of the day with a drink at the beach bar or the poolside bar.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this property consist of conference space and meeting rooms. Free valet parking is available onsite.
Windows - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Barefoot Grill - This beachfront restaurant serves lunch only.
Oceana - This beach seafood restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.
Bordeaux - Overlooking the pool, this fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Gohan - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Cooking
Dancing
Language
Yoga

Entertainment

Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 313 out of 1136 reviews" "
Rating 8 - Good. 245 out of 1136 reviews" "
Rating 6 - Okay. 269 out of 1136 reviews" "
Rating 4 - Poor. 168 out of 1136 reviews" "
Rating 2 - Terrible. 141 out of 1136 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Michael Allen

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Our room was amazing, and the view was to die for. However, the phones in our room did not work the entire time we were there, despite opening multiple tickets. Parts of the resorts smelled like sewer. Made friends with some folks who had a room in one of these areas and it smelled awful. Had another group of friends who's room flooded due to the rain. They called the front desk and they told them to pack and they would move their room. Maintenance showed up, patched the ceiling, and they were told they were no longer getting a new room. They still had standing water in their room, and they did nothing to actually fix the water issue so 30 minutes later water was coming back in through the ceiling. Property has a ton of potential, but terrible service.
Stayed 4 nights in Oct 2024

6/10 Okay

Debra

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room had a clogged sink and a terrible sewer gas smell. Ased to fix MANY times. They just put incense in the room for the smell. We always had hot water though. I read alot of reviews that said they had a problem . Every thing needs new paint.
Stayed 5 nights in Oct 2024

6/10 Okay

Jack Phillip

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Severely Understaffed / Being a preferred guest gets no perks except access to one restaurant / Rooms are hit or miss, we came with 4 couples so we had 4 preferred suites. 2 rooms the A/C barely worked, and 1 room flooded. / They charged excursions and wine package to one of our rooms that we didnt do and continued to argue that we did but never could show the paper we "apparently" signed. We had a great time "In Downtown Cozumel" but the hotel was a dissapointment.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeannette

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The staff there is amazing, hotel is a little dated but they will make accommodations to make your stay as comfortable as possible.
Stayed 4 nights in Sep 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. Unfortunately, unless you pay the extra for Preferred booking, there aren’t many indoor/air conditioned options to utilize aside from your room.
Stayed 6 nights in Sep 2024

10/10 Excellent

Ronald D., Springdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Secrets. We stayed in a Preferred room and loved it. Quality service from the moment you get there till the time you leave. The pools are great. I can’t wait to return.
Stayed 7 nights in Sep 2024

8/10 Good

Christian, Broken Arrow

Liked: Staff & service
Stayed 6 nights in Sep 2024

6/10 Okay

Chasity

Liked: Cleanliness, staff & service
I felt like the property was lacking. No coffee in the coffee shop, the preferred lounge never had cups, creamer and also ran out of coffee. You weren’t allowed to carry food to the beach. Our friends room AC didn’t work, rooms didn’t have irons or steamers.
Stayed 4 nights in Sep 2024

10/10 Excellent

Danielle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic! The food was very good and the staff was wonderful! The entertainment team especially was spectacular. Arbey, Diego and Irving made our stay so much fun and very memorable.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jeffrey, Thornton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the money. Sergio at the preferred swim up bar makes the best spicy Bloody Mary
Stayed 9 nights in Aug 2024

2/10 Terrible

Deborah, Spring

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I did not like this property at all. Just wanted to have a fun time, and that is not possible there, at all.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kimberly

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was rude, resort, for the most part, closed at 10:30 pm, unless you wanted to go to their tiny little night club.Pablo, the front desk manager, was the rudest person I have ever dealt with in 9 trips to Mexico! I do not recommend staying at this resort! Enrique, at the Manatee Pool Bar, was awesome!
Stayed 4 nights in Aug 2024

4/10 Poor

Lynnette

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had no hot water. Never knew which bar was going to be open & for how long. The staff was not overly helpful or friendly EXCEPT for Enrique at the Manatee bar by the pool. Will never go back there
Stayed 4 nights in Aug 2024

6/10 Okay

Pam

Traveled with group
Liked: Cleanliness, staff & service, amenities
Overall this resort was just ok. Its currently remodeling, so i think it has potential to get a higher rating.
Stayed 7 nights in Aug 2024

4/10 Poor

Carlos Patricio

Liked: Room comfort
Disliked: Property conditions & facilities
Bien, no espectacular
Me parece un tanto descuidado el hotel en varios aspectos, salvo el restaurant francés, los demás me parecieron poco sabrosos
Stayed 1 night in Aug 2024

6/10 Okay

Cindy

Traveled with group, Traveled with partner
Liked: Cleanliness
The bars closed down too soon!
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my girlfriend had the time of our lives last weekend! The food was great and bar was GENEROUS haha. She’s normally very picky about things and I can’t remember her even complaining once. Highly recommend. Thanks Secrets!
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is older. Room was huge. Everything met my expectations. Maintenance is an issue. Should not see wires on any of the pool lights and I saw three different pool lights not seated properly and wires were exposed. There was also a crocodile on the beach and the hotel staff did not appear too concerned about it. No warning signs, caution tape, etc.
Stayed 4 nights in Aug 2024

10/10 Excellent

ANDRE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No review at this time
Stayed 4 nights in Aug 2024

8/10 Good

David S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful water
Stayed 5 nights in Aug 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants were not open every night. It made it kind of difficult on some nights to find a place to eat.
Stayed 7 nights in Aug 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Loveton Jean

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort, staff was great. Room service was excellent great variety of options to chose from breakfast, lunch, dinner even overnight menu from 12am-6am. Good amount of restaurants.
Stayed 5 nights in Aug 2024

8/10 Good

Patrick Lewis Rottet.

Traveled with partner
Liked: Staff & service, amenities
Property needs some tlc and updating. Has really shown alot of wear and tear in the 3 years since we visted last! Migel at the lazy river pool was AMAZING!!!
Stayed 5 nights in Aug 2024

6/10 Okay

Lenze Rae

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was very friendly
Stayed 5 nights in Aug 2024