Melia Vacation Club at Melia Cozumel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Vacation Club at Melia Cozumel

Aerial view
Outdoor wedding area
Deluxe Apartment, 1 Bedroom | Living area | Plasma TV
View from property
Front of property - evening/night

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • On private beach
  • Bar
  • Pool
  • Gym
  • Spa

Explore the area

Map
Melia Mayan Cozumel Apdo. 9 Zona, Hotelera Norte,, Cozumel, PAV
  • Punta Morena Beach
    10 min drive
  • Chen Rio Beach
    11 min drive
  • San Gervasio
    15 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    21 min drive

Room options

Deluxe Apartment, 1 Bedroom

  • 548 sq ft
  • Sleeps 4

Studio

  • 473 sq ft
  • Sleeps 4

Similar properties

About the neighborhood

Cozumel

When you stay at Melia Vacation Club at Melia Cozumel in Cozumel, you'll be next to a golf course and 6 minutes by car from Mayan Bee Sanctuary. .This beach resort is 9.2 mi (14.8 km) from Punta Langosta Pier and 16.4 mi (26.4 km) from Paradise Beach.

What's nearby

  • Punta Morena Beach - 10 min drive - 4.9 miles
  • Cozumel Maritime Terminal - 17 min drive - 8.8 miles
  • Punta Langosta Pier - 17 min drive - 9.2 miles
  • Chankanaab National Park - 24 min drive - 13.7 miles
  • Chankanaab Beach Adventure Park - 25 min drive - 13.9 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 21 min drive

Restaurants

  • ‪Chen Rio - ‬13 min drive
  • ‪Punta Morena - ‬10 min drive
  • ‪San Martin Beach - ‬15 min drive
  • ‪Coconuts - ‬13 min drive
  • ‪Mezcalitos - ‬7 min drive

About this property

Melia Vacation Club at Melia Cozumel

Luxury resort on the beach, with 2 outdoor swimming pools
Melia Vacation Club at Melia Cozumel offers 143 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 143 guestrooms featuring minibars and plasma televisions. Rooms have private furnished balconies or patios. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Satisfy your appetite with international cuisine at La Isla, one of the resort's 3 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Isla - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
La Iguana Snack Bar - This beachfront restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available. Open daily.
Cafe Paraiso - Overlooking the garden, this diner specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
La Iguana Grill - This diner specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 140 per night)
  • Available in some public areas: WiFi (MXN 140 per day)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 per person
  • 3 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Cafe Paraiso
  • La Iguana Grill
  • La Iguana Snack Bar
  • La Isla

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sailing
  • Scuba diving

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 per person
  • Fee for in-room wireless internet: MXN 140 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 140.00 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

MVC Cozumel
MVC Hotel Cozumel
Melia Vacation Club at Melia Cozumel Resort
Melia Vacation Club at Melia Cozumel Cozumel
Melia Vacation Club at Melia Cozumel Resort Cozumel

Melia Vacation Club at Melia Cozumel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 53 reviews" "
Rating 8 - Good. 16 out of 53 reviews" "
Rating 6 - Okay. 12 out of 53 reviews" "
Rating 4 - Poor. 6 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel, but watch out for price gouging
This is a beautiful hotel on a nice stretch of beach about 3 km from downtown Cozumel. Just don't be fooled by the cheap booking price. Once you get in the hotel, they make it very difficult to partake in any of the hotel's amenities unless you buy into the all-inclusive package. The all-inclusive package is $65/day per person for food and drinks. If you don't buy the package, it's $25 per meal and $7 per drink, but you have to prepay each time at the front desk. So if you're the kind of person who just wants to stay at your hotel all day, it's a great deal. If you're like us and like to get out and actually do things, but want to come back and enjoy a beer for less than $7, it's probably not for you.

8/10 Good

yannick

Liked: Staff & service
Disliked: Cleanliness
Nice Hotel on the Beach
The first room we were given had a strong smell of mold so we requested another room. We ended up going to the lobby to get the keys right away and the new room came with a dehumidifier. To our surprise when we came back from dinner that night we founds ants all over the bed. We called reception who offered to change the sheets. We told them that we are not spending our stay in a room with ants on the bed. The staff sent us to 3 different rooms that night and all of them had ants. They said the last option was a room with 2 beds in that same building. We argued that we booked a room with a king size bed and suggested that they give us a room in the better building facing the beach. They said our fare was for a room in this building and asked us to stay in the room with 2 beds until the next day when they would be able to accommodate us to a room without ants. We looked at the last option and the beds in that room also had ants... Finally we got a call from reception apologizing for the inconvenience and we were upgraded to a fancier room overlooking the beach free of charge which was nice. I have to add that the staff was very friendly and apologized profusely. However, they HAVE to get rid of the mold/ant problem. 2nd - they should have upgraded us right away after the first highly unpleasant experience or at the very least inspect the rooms for ants before offering them. Other than this first day inconvenience our experience was overall good.

8/10 Good

narciso, long beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service
Overall is good, the only problem is that there is no internet for free anywhere else, but the lobby, also I was told by Expedia that check out was by noon and told me that my check out had to be done by 10:00 am I had to rush out the door. On the good side food is great, staff is friendly, great location.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Wonderful beach Jew from room
excellent customer service, clean, food was not good.....I do not like to write bad things but the food was really really not Good

10/10 Excellent

Steve, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpassed expectations.
We were very pleased with our room, staff and facilities. The grounds were well kept. The staff was friendly and seemed happy that we were there. Our housekeeper supplied us with water when requested and kept the room clean. The air conditioning was perfect for us. The view from our room balcony was excellent. Our requests (two double beds, no smoking and close to the elevator) prior to arrival were met.

4/10 Poor

Pam, Seattle, WA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here.
We didn't get the all inclusive thinking we could get served at the 3 restaurants by just buying dinner. We were given a red bracelet which evidently meant "don't serve these people". We wanted to buy drinks or dinner but were denied because we didn't get the all inclusive package. Not until the third day were we told "you have to buy coupons for food or drinks". Very poor communication. Also the room smelled of urine, the sinks didn't drain, the bath tub was only usable for a shower and the sliding glass door didn't lock (a safety issue). We requested another room. We were moved on the third day and then the safe wouldn't work. Spent entire day moving and having to hang out in the room to get a new safe because my passport and cash were locked inside. Finally the manager gave us one free meal to compensate. Would have much rather enjoyed the beaches instead of these hassles.

8/10 Good

timjohn, mpls mn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great beach to walk on.
Friendly staff and well kept grounds. Enjoyed our 9 day stay

6/10 Okay

Gail, Aitkin, Mn

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful beach
Rooms were damp all the time, even the beds! We didn't go all inclusive so when we tried to buy drinks/snacks we weren't allowed without going to the front desk to pay for coupon for drinks! Very inconvenient!! Staff very helpful & friendly! We bought band for all inclusive for 24 hours, food OK at best!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Great hotel and great staff, although located a bit far away from the main part of the island.

8/10 Good

Laura, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel on clean beach
Our family of 3 enjoyed our stay at the Melia. We did not do the all inclusive, but rented a suite with kitchenette instead, so I can't comment on the food. We still had access to all the children's activities(ping pong, mini putt, soccer balls and footballs for the beach), which our 12 year old son enjoyed. The view from our room was amazing! Great Snorkeling off the rocks to the south of the hotel. Very clean and sandy beach at the hotel with small waves, great for swimming. Room was cleaned every day. Common areas were always clean. Staff was always friendly. Plenty of parking for rental cars. There was free WiFi in the lobby that was good for a quick email check or FB update, but not very fast or reliable. We would stay here again.

2/10 Terrible

myram, el paso tx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wrong rated hotel
this is an old hotel, it should be one star, no three. no internet, no ocean view, and very bad and expensive food.

6/10 Okay

Simone

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
It wasn't what the website indicated. We weren't given the room/1 bed apt-condo we reserved. We were stuck in a studio. The internet isn't complimentary in the room, you have to pay additional. We usually had to ask several people to get answers and when told, I will get back to you, never happens. We would not recommend this hotel.

8/10 Good

Cook, Wisconsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
had a good room comfortable beds great kitchen and livingroom king bed large bath

4/10 Poor

Paul, Los Angeles

Disliked: Staff & service, property conditions & facilities
Not a 4 star hotel - 2 star! I left
I booked this hotel last min. The pics and reviews looked good. The price was too good to be true. Now I know why! I booked MVC which is separate from the Melia. I still don't understand what the difference is the hotel is 1. I arrived and was ushered into an office instead of front desk. No welcome drink - nada. I had decided to book the no meal plan. This was my mistake. MVC has this odd system that you have to buy tickets before eating or buying beer. For instance if you're hungry and want to stop in at the restaurant by your room you have to go to the office give them a flat 25.00 and get a hand written note then present it to the hostess. The employees didn't seem to friendly to the people that had to do this. The food was just okay - buffet style. After learning this system I was told they didnt have any ocean view rooms left. I was annoyed but okay fine. I get to my room. No king bed - 2 double beds. I finally get to the beach and it's covered in seaweed. It looked like they had raked the seaweed into piles along the beach. NO ONE was swimming in the water. I went for a walk along the beach and there was a ton of trash in the seaweed. I saw a baby doll washed up and other gross trash. I know the hotel can't predict seaweed but at least keep the trash off the beach. I stayed the night and decided to check out the next morning. The hotel is rundown, the beach is small and not kept. I left and went to Secrets which is way more but worth it !

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Just ok hotel for normal price
First, i called several times to make sure we have one king size bed,,,nobody knew about my expedia reservation. We ended up with 2 beds... This hotel is old style in many ways,,not just desing,,but mostly how they operate it,,, i hate Time share business and this hotel didnt gave us chance to choose if we want to participate or not. upon check in, the front desk staff told us to wait few minutes for our key (we checked in at 4.30 so they plenty of time to prepare our room, so basically it was just stupid way to keep us there). They sat us down with time share sales person for 20 minutes. big turn off.... They also made fuss about checking out, they asked us to wait in the line and made pass to leave the hotel, which at the end just require extra work for them and waste of paper. The bellboy can just cut our braceletes on our way out and problem will be solved (for whatever reason they left us to leave with these on). We will not come back.

8/10 Good

Connie, Kelowna, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very relaxing
stayed based on reviews and pricing. Very much enjoyed the experience. View of ocean from balcony was great. Buffet food was tasty and good variety. Bed was comfortable. Only negative really is that marble tile can be dangerous and unsafe with wet feet. Beach had nice soft sand and although there was seaweed as well as in the water, it is to be expected. Need a taxi ride to get to town. There is a separate children's pool as well as a variety of beach activities.

6/10 Okay

Maria, Santa Barbara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but FAR away from anything
Beautiful resort with many amenities. But only stay here if you get the all inclusive package otherwise you have no where to eat or drink since there is nothing around this hotel. Downtown is located 3.5 miles and although there are taxis it is expensive.

4/10 Poor

Thomas, London England

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Bad News Timeshare in Cozumel
Not prepared for guests that are not time share related. Unable / unwilling to accept cash at the bar or restaurant. Actually, unfriendly to non-timeshare guests. Location is far out of town with no other establishments nearby. Therefore, no dinner for us. The checkin clerk said breakfast was included, but in the morning ( by then we were hungry ) we were told it was not. Couldn't get out of there fast enough!

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Over rated!
The room smell horrible, one day without water and other day without hot water. The obligate you to purchase the "all inclusive" because there are no restaurants near and they don't accept cash on their restaurants. If you want to eat something from the "snack bar" you have to pay $25.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best vacation
Excelent hotel!!!

10/10 Excellent

lena, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view and staff
But would like more choices on the buffer bar. Other than that Awesome!!!!

10/10 Excellent

Michelle, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
A very wonderful and relaxing place.

10/10 Excellent

Mike Hayes, Cozumel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Resort
Great

10/10 Excellent

Michael, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatest Place to stay on Cozumel
It was wonderful...