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Casa del Mar Cozumel Hotel & Dive Resort

3.0 star property

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Photo gallery for Casa del Mar Cozumel Hotel & Dive Resort

Interior
Exterior
Point of interest
Exterior
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Carretera a Chankanaab km 4, Zona Hotelera Sur, Cozumel, QROO, 77600
  • Villa Blanca Reef
    ‪9 min walk‬
  • Cha'an Ka'an Observatory of Cozumel
    ‪11 min walk‬
  • Stingray Beach
    ‪16 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, Ocean View

Family Room, 2 Bedrooms, Connecting Rooms, Ocean View | 1 bedroom, down comforters, in-room safe, individually decorated

Family Room, 2 Bedrooms, Connecting Rooms, Ocean View

  • 83 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Family Room, 2 Bedrooms, Connecting Rooms | 1 bedroom, down comforters, in-room safe, individually decorated

Family Room, 2 Bedrooms, Connecting Rooms

  • 807 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Superior Room, Balcony, Garden View

View from room

Superior Room, Balcony, Garden View

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Cabin, Kitchenette, Garden Area

Terrace/patio

Deluxe Cabin, Kitchenette, Garden Area

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Refrigerator, Partial Ocean View

1 bedroom, down comforters, in-room safe, individually decorated

Room, Refrigerator, Partial Ocean View

  • 323 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Front of property

Hotel Puerto Libre Cozumel

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (219)
The price is $139
per night
$173 total
includes taxes & fees
Mar 2 - Mar 3
Hotel Puerto Libre Cozumel

About the neighborhood

Cozumel

When you stay at Casa del Mar Cozumel Hotel & Dive Resort in Cozumel, you'll be on the beach, within a 5-minute drive of Stingray Beach and Palacio Municipal. .This beach hotel is 2 mi (3.3 km) from Plaza Punta Langosta and 3.1 mi (5 km) from Discover Mexico Cozumel Park.

What's nearby

  • Stingray Beach - 16 min walk
  • Discover Mexico Cozumel Park - 20 min walk
  • Plaza Punta Langosta - 3 min drive
  • Punta Langosta Pier - 4 min drive
  • Chankanaab National Park - 8 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 7 min drive

Restaurants

  • ‪Puerta Maya - ‬15 min walk
  • ‪Margaritaville - ‬8 min walk
  • ‪Three Amigos Cozumel - ‬17 min walk
  • ‪Pancho's Backyard - ‬14 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Casa del Mar Cozumel Hotel & Dive Resort

On beach with outdoor pool, near Stingray Beach
Casa del Mar Cozumel Hotel & Dive Resort offers 97 air-conditioned accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch Smart televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor tennis court and a marina are featured at the hotel. An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 97 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and blackout drapes/curtains.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at Coral Reef, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Coral Reef - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 12 for adults and USD 7 to 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Coral Reef

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fishing
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Scuba diving
  • Snorkeling
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.87 per accommodation, per night
  • Resort fee: USD 5.00 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Partner property beach club access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7 to 12 for adults, and USD 7 to 12 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casa Cozumel
Casa del Mar
Casa del Mar Cozumel
Cozumel Casa
Hotel Casa del Mar
Hotel Casa del Mar Cozumel
Mar Cozumel
Casa Del Mar Hotel Cozumel
Casa Del Mar Resort Cozumel
Casa Mar Cozumel Hotel Dive Resort
Casa Mar Hotel Dive Resort
Casa Mar Cozumel Dive
Casa Mar Dive
Casa Cozumel & Dive Cozumel
Casa del Mar Cozumel Hotel & Dive Resort Hotel
Casa del Mar Cozumel Hotel & Dive Resort Cozumel
Casa del Mar Cozumel Hotel & Dive Resort Hotel Cozumel

Casa del Mar Cozumel Hotel & Dive Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 343 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Main reason for the ratings is that the property was undergoing various forms of renovations and construction. That process started around 8 AM and went till around 6 PM Mon to Fri. Basically there was no quiet place inside the main property during that time. Otherwise, the property met my needs, the staff was helpful and friendly, and it was located in a good area closer to the cruise ship terminal area then actual city, which is generally a better area to be.
Stayed 10 nights in Nov 2024

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The $25 food credit was partly used for an unexpected extra charge of $25 for some “resort fees” which since I used part of it for food that was never served hot or even warm but was cold I still had to pay $30.42 out of pocket at checkout. First place I stayed that had no coffee in the room. Always hearing water coming through the pipes from upstairs showers and toilets. Door wouldn’t open without having to push with foot and basically slam to shut it, made it super loud for people around my room. Towels all over the floors to trip on in public doorways. Can’t watch Tv at all. All food ordered in the restaurant on site was cold even French fries and pancakes. Had bacon on menu but would say they didn’t have any so chose ham, one tiny slice. Remodeling was going on so noisy a lot of the day. Wouldn’t return to this “resort”. Pictures are misleading only one small part by the shore to sit with no beach. I saw no VIP sort of services.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street from Marine World
Stayed 7 nights in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Oct 2024

4/10 Poor

Cathy RAE

Traveled with family and small children
Disliked: Property conditions & facilities
The pictures online make the rooms appear nicer than what they are. The phone in my room was not even connected, there was no cord therefore my phone did not work. I did go down and inform the desk. It was not fixed. Our first night there, my 6 year old son got sick in the middle of the night from food poisoning (not from the resort) and threw up on the bed. I was charged $50 USD for this. I would understand if a grown up got drunk and vomited everywhere, ruining stuff, but this is a 6 year old kid that could not help himself. The beds are not comfortable at all, unless you like a very firm bed. We checked out of our room two days early. The pool was very clean! If you eat at the restaurant at this resort, you HAVE to try the chocolate cake with coconut ice cream, literally the best chocolate cake ever!
Stayed 4 nights in Oct 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

4/10 Poor

Jingchuan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel really reminds you that you’re not in a first world country by far…it’s so old, dark, and run down that you literally use physical keys for doors and the safe. It’s on par with old motels you see in movies. The location was good but this was not worth the cost savings. I should’ve went with a more expensive option or dive resort. For the quality, this should’ve been half of what it cost. The food at the restaurant was actually really good. I had breakfast here twice and it was totally worth the price, delicious and cheap.
Stayed 2 nights in Aug 2024

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service
The staff is excellent! 🙌. Very friendly and accommodating. The location allowed us to safely cross the road and get on our boat to Scuba dive. Our bed was comfortable and was very happy our room had a refrigerator and air conditioning. The hotel is in a state of renovation with lots of noise during the day. It would have been great to have a small table with chairs in the room.
Stayed 7 nights in Jul 2024

6/10 Okay

Christina

Liked: Staff & service
Stayed 7 nights in Jun 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Paige A

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is past its prime. When you check in, you get no information about the facility procedures - meals, towel exchange process, etc. By the last day I figured it all out. With few exceptions, the staff is rude, low energy, and often act inconvenienced. The electrical outlets were hanging out of the wall. Ants run around your room. Beds are extremely hard. Very low water pressure and lukewarm temperature. The beach area is actually 12 kilometers away. The food is mediocre at best. Construction is happening so the daytime hours are very loud. If you’re hoping for a nap in your room, don’t count on it because of the noise. No elevator.
Stayed 4 nights in Jun 2024

8/10 Good

Craig, seattle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for divers, ok if you are just wanting to hang out. Rooms are clean, but simple. Staff all great.
Stayed 5 nights in Apr 2024

10/10 Excellent

Carey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the villas next to the hotel. They were a little outdated, but extremely clean and well kept. Since they were detached from the hotel, they were very quiet and convenient to access. They were also close to the pool and beach area. The staff were very courteous, and the housekeeping did a super job.
Stayed 6 nights in Apr 2024

10/10 Excellent

leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super accommodating
Stayed 3 nights in Apr 2024

8/10 Good

Alba, MEXICO CITY

Traveled with partner
Liked: Cleanliness, staff & service
Staff was always nice and helpful. The room was big and had a view to the ocean. It’s an old building and running water from the tap was irregular for example but in general it was ok and in a good location.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Traveled with partner
Small, older but lovely
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying at Casa Del Mar for a few years now. The dive shop across the street is a big plus.
Stayed 7 nights in Apr 2024

10/10 Excellent

Ruthann

Traveled with family
Liked: Cleanliness, staff & service
No
Stayed 3 nights in Mar 2024

2/10 Terrible

linley

Disliked: Staff & service, amenities, property conditions & facilities
The hotel was noisy. Banging and hammering all day long. The beach area was a joke. They also took my deposit. Not trustworthy at all, Shame on them!
Stayed 13 nights in Dec 2023

10/10 Excellent

Robert, Olympia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our upgrade to the cabana
Stayed 7 nights in Mar 2024

8/10 Good

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area of Cozumel is safe and clean, and everyone is happy. The hotel is a nice mixture of modern and historical. For example, the counter at the front desk is topped with a beautiful and massive tree surface. The grounds were immaculate, and the pool was clean, with the swim-up bar being great. The restaurant was great...low prices and reasonable size portions.
Stayed 7 nights in Mar 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the staff was very nice. I didn’t care for the construction going on, However if you aren’t spending time In your room, then it should be fine. The restaurant was good, but with the all inclusive package you are limited on what food you can order off the menu. Live music one night was nice but only played for a short time. Overall I’d stay here again … but I am a solo traveler so my needs aren’t that great.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. Excellent stay!
Stayed 7 nights in Mar 2024