2/10 Terrible
mike
Feb 13, 2023
Disliked: Staff & service, amenities, property conditions & facilities
mike
Stayed 1 night in Feb 2023
Cerro Negro RestoHotel
2.5 star property
Choose dates to view prices
Photo gallery for Cerro Negro RestoHotel
Reviews
6.86.8 out of 10
Popular amenities
- Bar
- Spa
- Room service
- Breakfast available
- Housekeeping
- Free WiFi
Explore the area
Camino Cerro Negro Km 3, Ruta x-657, Coyhaique, Aysén Region
- Ecoexploradores Patagonia8 min drive
- Mirador Río Simpson9 min drive
- El Guatón Completro7 min drive
- Coyhaique (GXQ-Teniente Vidal)27 min drive
Room options
Business Room, 1 Queen Bed
- 199 sq ft
- Sleeps 2
- 1 Queen Bed
Business Room, 1 Queen Bed
- 199 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Business Room, 1 Queen Bed
Business Room, 1 Queen Bed
- 199 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Executive Studio Suite, 1 Queen Bed
Executive Studio Suite, 1 Queen Bed
- 365 sq ft
- Mountain view
- Sleeps 3
- 1 Queen Bed
View all photos for Deluxe Studio Suite, 1 Queen Bed
Deluxe Studio Suite, 1 Queen Bed
- 335 sq ft
- Sleeps 3
- 1 Queen Bed
View all photos for Premium Studio Suite
Premium Studio Suite
- 335 sq ft
- Mountain view
- Sleeps 3
- 1 Queen Bed
About the neighborhood
Coyhaique
Located in Coyhaique, Cerro Negro RestoHotel is in the mountains, within a 10-minute drive of Ecoexploradores Patagonia and Mirador Río Simpson. .This ski lodge is 4.1 mi (6.7 km) from Monumento al Ovejero and 4.2 mi (6.7 km) from Piedra del Indio.
What's nearby
- Ecoexploradores Patagonia - 8 min drive
- Plaza de Armas - 9 min drive
- Casino Dreams Coyhaique - 10 min drive
- Reserva Nacional Coyhaique - 23 min drive
- Centro de Ski El Fraile - 50 min drive
Getting around
- Balmaceda (BBA) - 64 min drive
Restaurants
- Cafe Oriente - 10 min drive
- Café Confluencia - 9 min drive
- Akelarre Pub - 10 min drive
- Delivery Restobar Sin Reserva - 9 min drive
- Los Guapos Gauchos - 8 min drive
About this property
Cerro Negro RestoHotel
Simple base for skiers with a shuttle to the slopes
Cerro Negro RestoHotel offers 11 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Bathrooms include showers and complimentary toiletries. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.
Make yourself at home in one of the 11 individually decorated guestrooms. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include complimentary newspapers and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. This lodge also features complimentary wireless internet access, wedding services, and a communal living room. You'll be on the slopes in no time with the ski shuttle (surcharge).
Enjoy a meal at L&A or snacks in the coffee shop/cafe. The lodge also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Coyhaique? This lodge has 65 square feet (6 square meters) of space consisting of conference space and 2 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
L&A - Onsite fine-dining restaurant. Reservations are required.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- Airport drop-off shuttle (surcharge) from 8:00 AM to 9:00 PM on request
- Ski shuttle (surcharge)
- Onsite parking available only on request
- Free extended parking on site
- Wheelchair-accessible parking available
- Onsite parking includes off-street options
Food and drink
- Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CLP 15,000 for adults and CLP 7,000 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Private picnics
Restaurants on site
- L&A
Things to do
- Books
Conveniences
- Free newspapers in lobby
- Guidebooks
- Limited-hour front desk
- Water dispenser
Guest services
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- 2 meeting rooms
- 65 square feet of conference space
Outdoors
- Barbecue grill
- Garden
- In the mountains
- Outdoor furniture
- Terrace
Spa
- In-room massages
- Thai massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator (single-level property)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- 2 floors
- Built in 2017
- Communal living room
- Designated smoking areas
- Reception hall
- Traditional architecture
Room amenities
Bedroom
- Blackout drapes
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer (on request)
- Shower
- Towels provided
Food and drink
- Chef service
- Free bottled water
- Limited room service
- Restaurant dining guides
More
- Connecting rooms available
- Free daily newspapers
- Heating
- Individual decor
- Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 1:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CLP 30000.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately CLP 15000 for adults and CLP 7000 for children
- Airport shuttle fee: CLP 30000.00 per room (one-way)
- Airport shuttle fee per child: CLP 30000.00 (one-way)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CLP 30000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Lodge Cerro Negro
Cerro Negro RestoHotel Lodge
Cerro Negro RestoHotel Coyhaique
Cerro Negro RestoHotel Lodge Coyhaique
Cerro Negro RestoHotel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews" "
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
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Rating 2 - Terrible. 1 out of 3 reviews" "
2 - Terrible
1
8.0/10
Cleanliness
6.8/10
Staff & service
2.0/10
Amenities
6.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
10/10 Excellent
Jose Francisco
Jan 21, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estadía de primer nivel, el lugar invita al descanso, sin televisores ni los molestos ruidos cercanos a la ciudad, el entorno espectacular, la calidad de la atención de los administradores es extraordinaria, la atención especial y la voluntad para asesorarte desde lugares para comer, visitar o desarrollar un tour por la zona.
Se agradece un lugar así, donde vale la pena regresar.
Jose Francisco
Stayed 3 nights in Jan 2020
8/10 Good
carmen paz
Nov 17, 2019
Liked: Staff & service
boa
o local é muito bonitto mas a administração era nova e tivemos varios problemas com a agua quente e com braulho do ar condicionado no quarto.
nos colocaram em um quarto grande mas sem vista. pedimos para mudar mas tivemos o problema do ar
mas tenho certeza que vão melhorar.
as instalações são otimas
carmen paz
Stayed 1 night in Nov 2019