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Western Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Western Inn

Lobby
Indoor pool
Property grounds
Hallway
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Pet friendly
    Pet friendly

Explore the area

Map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Historic General Dodge House
    4 min drive
  • Iowa Western Community College
    4 min drive
  • Methodist Jennie Edmundson Hospital
    4 min drive
  • Omaha, NE (OMA-Eppley Field)
    17 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
Breakfast area
AmericInn by Wyndham Council Bluffs
Pool
Breakfast included
Pet friendly
Parking included
3.3 out of 5, (842)
The price is $69
per night
$77 total
includes taxes & fees
Dec 5 - Dec 6
AmericInn by Wyndham Council Bluffs

About the neighborhood

Council Bluffs

When you stay at Western Inn in Council Bluffs, you'll be in the suburbs, within a 15-minute drive of Henry Doorly Zoo and Aquarium and CHI Health Center Omaha. .This hotel is 8.3 mi (13.3 km) from Creighton University and 8.9 mi (14.3 km) from Charles Schwab Field Omaha.

What's nearby

  • Mid-America Center - 6 min drive - 4.7 miles
  • Horseshoe Council Bluffs - 6 min drive - 4.7 miles
  • Harrah's Council Bluffs Casino - 9 min drive - 6.5 miles
  • Henry Doorly Zoo and Aquarium - 9 min drive - 7.1 miles
  • CHI Health Center Omaha - 10 min drive - 8.0 miles

Getting around

  • Omaha Station - 10 min drive
  • Eppley Field Airport (OMA) - 17 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Casey's - ‬6 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Casey's - ‬3 min drive

About this property

Western Inn

Suburban hotel with free breakfast and a 24-hour front desk
Western Inn offers 51 accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 51 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Reviews

6.2
Rating 10 - Excellent. 196 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 161 out of 1001 reviews" "
Rating 2 - Terrible. 200 out of 1001 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
People living there hanging around outside.
Stayed 1 night in Aug 2024

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go so
Stayed 1 night in Aug 2024

4/10 Poor

Reita

Traveled with group, Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not clean. One of the sinks in the room did not work. It says “pet friendly “ but there was never mention of extra fees for pets on either Expedia or the hotel website. I had to pay the extra fees upon arrival. The bedding was also stained and looked dirty. I will never stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Katlynd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weird smell and the carpet felt a little sticky. Staff was nice bathroom was clean. Cheap
Stayed 2 nights in Aug 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Breakfast was good
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Traveled with family and small children
Not acceptable
Stayed 1 night in Aug 2024

8/10 Good

Amethyst

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It surprised us! I didn't expect much for the location, but it was perfect and a great price!
Stayed 1 night in Aug 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kyle

Stayed 2 nights in Aug 2024

4/10 Poor

Samuel

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Aug 2024

2/10 Terrible

Skylar

Disliked: Cleanliness, staff & service, property conditions & facilities
First off, we booked 2 rooms. First room seemed fine at first, second room the sink didn’t work and would just run randomly. The first room we complained of the tv not working, then they brought an extension cord, it turned on, they left, never got a connection. Later we complained about an electrical burning smell. Lady came in, looked around, said she didn’t smell it and told us not to plug things in. In the second room the handle fell off the shower so we couldn’t even use the shower. I would complain about how both rooms had no shower curtains, but apparently we are lucky there since there was guest complaining of mold on theirs. The floors feel damp and stinky through out the hotel. We had exposed wiring in a room. When my kids woke up with bites on their bodies, that’s what broke the camels back. We payed for 2 days and left after 1. This place is unsafe and disgusting. I will continue to let others know how horrible our experience was. The rooms have a strange oder to them, and one little bit picky detail was the horrible patch work throughout the rooms and hallways. Also the burnt outlet outside of our room was a great view. And I took pictures of these issues so need to come back and say I’m lying😀
Stayed 2 nights in Aug 2024

8/10 Good

lee

Liked: Cleanliness, staff & service
Could be updated a little
Stayed 2 nights in Aug 2024

4/10 Poor

AMANDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

lixian

Traveled with group
Soso
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty
The room was dirty. Especially so the carpet.
Stayed 1 night in Jul 2024

8/10 Good

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a family getaway
Stayed 3 nights in Jul 2024

8/10 Good

Norma

Traveled with group
Stayed 1 night in Jul 2024

10/10 Excellent

George

Liked: Staff & service, amenities, property conditions & facilities
Very clen and nice staff
Stayed 1 night in Jul 2024

10/10 Excellent

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Shannon

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in our room felt wet and had visible stains all over. The shower head didn't work properly. The desk clerk was rude. There was trash all over the parking lot. The bed frame was a thin metal pedestal and every time one would touch it, it would bang LOUDLY. The location wasn't terrible but not great. There is a railroad track right behind the hotel. The complimentary breakfast consisted of dried out bagels and make them yourself waffles. The price per day is reasonable but the unacceptable cleanliness made it not worth it.
Stayed 1 night in Jul 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An okay overnight stop.
Kind of a last stop passing through Omaha. No frills hotel doesn’t look great on outside area roads was under construction. Restaurant next door but not sure it was open. Spacious king bed room. Manager weirdly knocks on door 5 minutes before checkout telling me it’s checkout time. Maybe they have had problems with that.
Stayed 1 night in Jul 2024

4/10 Poor

Chia

Stayed 1 night in Jul 2024

8/10 Good

Jacqueline, Rapid City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Demitria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024