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Grand Hyatt Macau

5.0 star property

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Photo gallery for Grand Hyatt Macau

Exterior
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Lobby
Serves lunch and dinner
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$149
$142 nightly
$149 total
Total with taxes and fees
Mar 2 - Mar 3

Explore the area

View in a map
City Of Dreams, Estrade Do Istmo Cotai, Cotai
  • Place, City of Dreams
    ‪1 min walk‬
  • Place, Cotai Strip
    ‪6 min walk‬
  • Place, Venetian Macao Casino
    ‪9 min walk‬
  • Airport, Macau (MFM-Macau Intl.)
    ‪17 min walk‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Grand)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed (Grand)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite King

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Twin

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Twin

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Executive Suite

Serves lunch and dinner

Grand Executive Suite

  • City view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Club Access

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed with Club Access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 Twin Beds with Club Access

  • City view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomat Suite

Serves lunch and dinner

Diplomat Suite

  • Water view
  • 1776 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds Deluxe

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

2 Twin Beds Deluxe

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed Deluxe

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Deluxe

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Fountain View King

  • Water view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Fountain View Twin

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Suite Fountain View Twin

8.0 out of 10
Very good
(1 review)
  • Water view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Fountain View Suite King

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Fountain View Suite King

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Fountain View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

1 King Bed Fountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Water view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Fountain View Suite

Serves lunch and dinner

Grand Executive Fountain View Suite

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King with Club Access

Serves lunch and dinner

Grand Suite King with Club Access

7.0 out of 10
Good
(2 reviews)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite Twin with Club Access

Serves lunch and dinner

Grand Suite Twin with Club Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed (Grand with Club Access)

Serves lunch and dinner

Deluxe Suite, 1 King Bed (Grand with Club Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Serves lunch and dinner

Premier Suite

  • City view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property
W Macau - Studio City
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 727 reviews
$141 nightly
The price is $147
Mar 16 - Mar 17
Total with taxes and fees
W Macau - Studio City

About the neighborhood

Cotai

When you stay at Grand Hyatt Macau in Cotai, you'll be connected to a shopping center, just steps from City of Dreams and 11 minutes by foot from Cotai Strip. .This family-friendly hotel is 0.7 mi (1.2 km) from Venetian Macao Casino and 2.4 mi (3.8 km) from Taipa Ferry Terminal.

What's nearby

  • City of Dreams - 1 min walk - 0.0 miles
  • The House of Dancing Water - 2 min walk - 0.1 miles
  • Cotai Strip - 6 min walk - 0.4 miles
  • The Londoner Macao Casino - 8 min walk - 0.5 miles
  • Venetian Macao Casino - 9 min walk - 0.5 miles

Getting around

  • Cotai East Station - 2 min walk
  • Zhuhai Station - 17 min drive
  • Macau Intl. Airport (MFM) - 9 min drive

Restaurants

  • ‪The St. Regis Bar 瑞吉酒吧 - ‬7 min walk
  • ‪SW Steakhouse 永利扒房 - ‬6 min walk
  • ‪Café Fontana 咖啡苑 - ‬3 min walk
  • ‪Mezza9 - ‬5 min walk
  • ‪Chef Tam’s Seasons 譚卉 - ‬8 min walk

About this property

Grand Hyatt Macau

Grand Hyatt Macau offers 791 air-conditioned accommodations with DVD players and minibars. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cotai hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 791 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and shopping on site. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.
Enjoy Chinese cuisine at Beijing Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cotai? This hotel has 86112 square feet (8000 square meters) of space consisting of conference space and 8 meeting rooms. A ferry terminal shuttle is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Beijing Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Mezza9 Macau - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Fountain Cafe - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Self parking on site (MOP 960 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: MOP 327.80 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beijing Kitchen
  • Fountain Cafe
  • mezza9 Macau

Things to do

  • Art gallery
  • Children's club
  • Designer stores
  • Full-service spa
  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Baby bath
  • Children's club (surcharge)
  • DVD player
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • 86,112 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (65 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Portable shower seat
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 37 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 460.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MOP 1000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MOP 327.8 per person
  • Self parking fee: MOP 960 per day
  • Rollaway bed fee: MOP 460.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Grand Hyatt Macau
Grand Hyatt Macau Hotel
Macau Grand Hyatt
Grand Hyatt Macau Hotel Cotai
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Macau
Grand Hyatt Macau Hotel
Grand Hyatt Macau Cotai
Grand Hyatt Macau Hotel Cotai

Grand Hyatt Macau Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 42 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Bee Siew

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries. A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and recommend Grand Hyatt Macau to others. Thank you, Grand Hyatt Macau, and especially Katrina, for the great hospitality
Stayed 1 night in Nov 2025

10/10 Excellent

raymond

Liked: Cleanliness
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a very high end hotel even the price is a bit high but is worth it.
Stayed 1 night in Oct 2025

8/10 Good

Karin Nicola

Disliked: Staff & service
Good location.
Stayed 1 night in Oct 2025

10/10 Excellent

HOANG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the stay here, very nice suite. Love the restaurants
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Weixing

Stayed 1 night in Sep 2025

10/10 Excellent

Tak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yuan

Stayed 1 night in Aug 2025

10/10 Excellent

Amy Chi Kuan

Liked: Cleanliness, staff & service, property conditions & facilities
A little crowded at check in. You get what you can expected from Grand Hyatt.
Stayed 3 nights in Jul 2025

10/10 Excellent

liang chun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service , will come back to stay again, the waiter Moses provide very good service, thank you
Stayed 2 nights in Aug 2025

8/10 Good

jin

Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience

An amazing experience with food, entertainment, relaxation, comfort, convenience, and everything was very clean and well maintained.
Stayed 2 nights in Jul 2025

8/10 Good

Simon Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast buffet the best I have had
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly good

Wonderful . Clean and nice and spacious . Was expecting a bit dated /run down based on other
Stayed 3 nights in Jul 2025

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff displayed a high level of sincerity, courtesy, hospitality and professionalism. Breakfast buffet had a wide varieties of cuisines. Bedroom was elegant, neat and tidy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during weekdays, very good experience, less crowded, almost personal service by the staff. Good value for the price. Breakfast was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 3 nights in May 2025

10/10 Excellent

Rebecca Mei Yee

Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Stayed 1 night in Apr 2025

10/10 Excellent

ROSA

Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Hossein

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent over all! The free shuttles to the ferry lines and to the other casinos was a big plus. Will for sure stat here again on next visit.
Stayed 1 night in Mar 2025