A stay at Hacienda Bustillos places you in the heart of Bocoyna, a 1-minute drive from Craft Arts Museum of the State of Chihuahua and 7 minutes from San Ignacio Mission. .This hotel is 5.7 mi (9.2 km) from Lake Arareko and 15.1 mi (24.2 km) from Cusarare Falls.
What's nearby
Craft Arts Museum of the State of Chihuahua - 4 min walk - 0.3 miles
San Ignacio Mission - 7 min drive - 2.7 miles
Lake Arareko - 19 min drive - 5.8 miles
Cusarare Falls - 27 min drive - 15.1 miles
Copper Canyon Adventure Park - 45 min drive - 29.5 miles
Restaurants
Restaurante la Cabaña - 2 min walk
La Sierra Thiessen Pizzeria - 2 min drive
Restaurante el Mesón de García - 5 min walk
Rico Café - The Lodge at Creel - 6 min walk
Cafeteria Mi Cafe - 5 min walk
About this property
Hacienda Bustillos
Hotel in Bocoyna with area shuttle service and a 24-hour front desk
Hacienda Bustillos offers 40 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads. This Bocoyna hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include tour/ticket assistance, a picnic area, and barbecue grills. Guests can catch a ride on the complimentary shuttle, which operates within 400 meters.
At Hacienda Bustillos, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 8 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant serves breakfast only.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free area shuttle up to 400 m
Free self parking on site
Food and drink
Daily full breakfast available 8:00 AM to 10:00 AM for a fee: MXN 65 to 95 per person
A restaurant
Things to do
Playground
Family friendly
Free area shuttle
Playground
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting room
Outdoors
Barbecue grill
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
Built in 2011
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Free bottled water
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: noon; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior bell for check-in assistance.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately MXN 65 to 95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hacienda Bustillos Hotel Creel
Hacienda Bustillos Hotel
Hacienda Bustillos Creel
Hacienda Bustillos
Hacienda Bustillos Hotel Bocoyna
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel
Hacienda Bustillos Bocoyna
Hacienda Bustillos Hotel Bocoyna
Hacienda Bustillos Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Todo bien solo que el agua caliente se acabó y aunque prendieron el boiler nunca calentó.
Esta un poco retirado del centro, pero nada que no sea manejable.
Very friendly place. Helped us book a horse ride, even drove us to the place as they didn't have the phone number for it. Also helped us with our ongoing accommodation.
Room was very comfy inc beds and great shower.
Comunmente no hay nadie en recepción. Se tiene que andar buscando a la persona encargada por todo el hotel y a veces no está.
Muy poco personal.
Habitación limpia pero ropa de cama sucia
Huele a humedad
Minisplit que no funciona calor
Se escuchan mucho los sonidos simples de las habitaciones contiguas o la de arriba.
El último día se fue la luz por la lluvia y no pudieron solucionarlo, tuvimos que ir a buscar otro hotel.
Nos toco en el edificio de tres pisos, en planta baja, se escuchaban todos los ruidos del cuarto de arriba (las personas caminando, tirando cosas, cuando le bajaban al baño) y de los cuartos a los lados inclusive haciendo del baño las personas, por esos motivos no se pudo dormir en gran parte de la noche
La verdad deja mucho que decir, para empezar difícilmente te contestan el teléfono les tienes que rogar para que lo hagan, otra cosa la limpieza del baño está mal la cortina estaba llena de moho y cuando se están bañando toda la basura de las esquinas del baño se escurre, el wifi no llega a las habitaciones tienes q estar afuera de recepción para que tengas señal y el personal no te deja estar ahí te saca, le pedí de favor que nos llevara a la central y no quiso dijo estar ocupada y cual fue la sorpresa que cuando nos íbamos estaba en la recepción como la fresca mañana, tienes que decirles que prendan el boiler porque los apagan, en general no lo recomiendo pero si lo prefieren por la tarifa económica van a pasar por eso
Lo único negativo fue que no encontraban mi reservación y Karla la recepcionista no tenía mucho interés en resolver el problema. Tuve que marcar a atención a clientes de hoteles.com y hacer que ellos le explicarán los detalles y ahora sí pudo encontrar mi reserva, de no ser por eso me hubiera tenido que ir a buscar otro hotel ese mero día.
El hotel está excelente, limpio, habitación grande, si hay agua caliente, calefacción, está cerca de todas las atracciones turísticas del centro, hay un área común donde puedes convivir y hacer una fogata en invierno, definitivamente volvería!