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The Castle Hotel, Conwy, North Wales

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Bar (on property)
Front of property - evening/night
Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated
Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
High Street, Conwy, Wales, LL32 8DB
  • Aberconwy House
    1 min walk
  • Smallest House in Great Britain
    2 min walk
  • Conwy Town Walls
    2 min walk
  • Anglesey (VLY)
    44 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Egyptian cotton sheets, premium bedding, individually decorated

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster) | Egyptian cotton sheets, premium bedding, individually decorated

Deluxe Historic Double Room (Four Poster)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, individually decorated

Double Room

  • Sleeps 2
  • 1 Double Bed
Exterior
Hilton Garden Inn Snowdonia
Spa
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (348)
The price is $96
per night
$116 total
includes taxes & fees
Dec 6 - Dec 7
Hilton Garden Inn Snowdonia

About the neighborhood

Conwy

With a stay at The Castle Hotel, Conwy, North Wales in Conwy, you'll be on the riverwalk, within a 5-minute drive of Eryri National Park and Plas Mawr. .This hotel is 0.2 mi (0.4 km) from Upper Gate and 0.3 mi (0.5 km) from Bodlondeb Woods Local Nature Reserve.

What's nearby

  • Conwy Town Walls - 2 min walk - 0.2 miles
  • Conwy Castle - 5 min walk - 0.3 miles
  • Venue Cymru - 8 min drive - 4.2 miles
  • Promenade - 8 min drive - 4.5 miles
  • Llandudno Pier - 9 min drive - 5.0 miles

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Conwy Castle - ‬4 min walk
  • ‪Old Station Hotel - ‬19 min walk
  • ‪The Mulberry - ‬20 min walk
  • ‪Liverpool Arms - ‬2 min walk

About this property

The Castle Hotel, Conwy, North Wales

Riverwalk hotel with spa services and a 24-hour front desk
The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Castle Hotel, Conwy, North Wales has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy
Castle Hotel Conwy
The Castle Hotel
The Castle Hotel Conwy
The Hotel, Conwy, Wales Conwy
The Castle Hotel Conwy North Wales
The Castle Hotel, Conwy, North Wales Hotel
The Castle Hotel, Conwy, North Wales Conwy
The Castle Hotel, Conwy, North Wales Hotel Conwy

Reviews

9.2

Wonderful

Rating 10 - Excellent. 304 out of 476 reviews" "
Rating 8 - Good. 134 out of 476 reviews" "
Rating 6 - Okay. 28 out of 476 reviews" "
Rating 4 - Poor. 8 out of 476 reviews" "
Rating 2 - Terrible. 2 out of 476 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service
Location was great. Halways smelled very musty. Room was fine. Nothing special. I would stay again if in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Dirk

Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the ability to park on property and what a central location the hotel was.
Stayed 1 night in Aug 2024

8/10 Good

Veronica

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well appointed in conwy for all our needs
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near the castle
Lovely hotel near the castle. Our room was comfortable and included an iron and ironing board and bottles of water. There was also plenty of free parking.
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel and we would definitely stay again. We fell in love with the area. We commend Debbie for assisting us with taxis and generally being fabulous.
Stayed 1 night in Jul 2024

10/10 Excellent

Dominic

Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Stayed 1 night in Jul 2024

10/10 Excellent

Paul, Lambertville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

joann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with parking! We enjoyed our stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

8/10 Good

Dianne

Stayed 1 night in Jul 2024

6/10 Okay

Elizabeth

Stayed 4 nights in Jun 2024

10/10 Excellent

Julie

Traveled with family
Very comfortable room - one of the few hotels I’ve stayed where the mirror is well positioned that the hairdryer can reach it!
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful and the room was so quaint. Service and food in the restaurant was excellent. Only suggestion is that you request a room not facing the road. This is a very beautiful historic hotel but the windows are very thin so outside road noise may be a bit Loud for some throughout the night. Sleeping through the night was difficult. Overall though, two thumbs up. Would highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the very helful staff the excellent food the well appointed bedroom and the ambiance
Stayed 1 night in Jun 2024

6/10 Okay

Christine

Traveled with group
Lovely hotel food & servic let us down
Stayed 1 night in Jun 2024

8/10 Good

mark

Liked: Room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Mitchell

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Conwy.
Stayed 2 nights in Jun 2024