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Extended Stay America Suites Richmond Hilltop Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Richmond Hilltop Mall

Exterior
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
3170 Garrity Way, San Pablo, CA, 94806
  • Richmond Care Center
    11 min walk
  • Tokyo Fine Japanese Cuisine
    7 min walk
  • Richmond Transit Center
    7 min drive
  • Oakland, CA (OAK-Oakland Intl.)
    35 min drive

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

SureStay Plus Hotel by Best Western Point Richmond

Pool
Breakfast included
Parking included
Free WiFi
3.8 out of 5, Good, (1004)
The price is $85
$77 per night
$85 total
Jan 5 - Jan 6
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About the neighborhood

San Pablo

When you stay at Extended Stay America Suites Richmond Hilltop Mall in San Pablo, you'll be near the airport, within a 5-minute drive of Richmond Care Center and Hilltop Mall. .This hotel is 7.7 mi (12.3 km) from San Francisco Bay and 20.8 mi (33.4 km) from Alcatraz Island.

What's nearby

  • Hilltop Mall - 17 min walk
  • Contra Costa College - 4 min drive
  • San Pablo Lytton Casino - 4 min drive
  • Berkeley Marina - 9 min drive
  • University of California, Berkeley - 16 min drive

Getting around

  • Richmond Transit Center - 7 min drive
  • El Cerrito del Norte Station - 14 min drive
  • Oakland Intl. Airport (OAK) - 35 min drive

Restaurants

  • ‪In-N-Out Burger - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Extended Stay America Suites Richmond Hilltop Mall

Hotel in San Pablo with free breakfast
Extended Stay America Suites Richmond Hilltop Mall offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 101 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hilltop
Extended Stay America Hilltop Hotel
Extended Stay America Hilltop Hotel Richmond Mall
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Extended Stay America Suites Richmond Hilltop Mall San Pablo

Extended Stay America Suites Richmond Hilltop Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 220 out of 899 reviews" "
Rating 8 - Good. 182 out of 899 reviews" "
Rating 6 - Okay. 181 out of 899 reviews" "
Rating 4 - Poor. 148 out of 899 reviews" "
Rating 2 - Terrible. 168 out of 899 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Habner

Stayed 1 night in Aug 2024

2/10 Terrible

Genesis

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

8/10 Good

megan

Stayed 2 nights in Aug 2024

4/10 Poor

Robert

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t clean
Stayed 1 night in Sep 2024

4/10 Poor

Randy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Extended NOstay
The 30 something black woman at check-in treated me, a 70+ white male, like crap. If I could have cancelled my reservation without losing money I would have. Tiana if not racist is RUDE and should not be in a position of public service! I have stayed here before as I have business in the area every August. This was my last stay at this motel!
Stayed 2 nights in Aug 2024

2/10 Terrible

Jonathan

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures do it no justice. Terrible place to stay, a Motel 6 would be better. Moldy smell. Lobby smelled like bleach. Dirty bathtub. Springy bed. Dirty floors.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Angeli, West Orange

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only positive about this stay was they front desk receptionist was really friendly and nice. Rooms smelled of smoke. Dirty towels and crumbs in the bed upon check-in. 1st night, next door guest was having a party. Music was too loud.
Stayed 2 nights in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

4/10 Poor

Emilia, Sparks

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel needs a lot of repair!
Stayed 1 night in Jul 2024

6/10 Okay

EMMETT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s an older no frills facility. After I checked in and stepped on the elevator there was a note posted that stated,”no spitting.” I then realized I was not at the Ritz-Carlton.
Stayed 1 night in Jul 2024

10/10 Excellent

Siulangi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Luann

Stayed 1 night in Jul 2024

10/10 Excellent

María, Los Angeles

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2024

4/10 Poor

Alicia C

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a feeling that wasn't the location I rented. Service was not that good or polite. They took them a white to fi d the reservation. Room was dirty & bathroom as well. Specially the tub it gross me out I had to wash it . Check9ut is atv11a.m Service lady came knocking the door around 9ish .
Stayed 1 night in Jul 2024

2/10 Terrible

Xeomara

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

4/10 Poor

Raquel

Disliked: Staff & service
Disappointed
Manager was not friendly. My pots and pans that I requested never arrived after asking for them. So we didn’t end up using our kitchen. That evening the elevator broke down and we had to go up and down three flight of stairs for everything.
Stayed 1 night in Jul 2024