Quality Inn & Suites Columbus West - Hilliard

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Columbus West - Hilliard

Lobby sitting area
Lobby
Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

Map
2340 Westbelt Dr, Columbus, OH, 43228
  • Hollywood Casino
    6 min drive
  • Shops On Lane Avenue
    8 min drive
  • Ohio State University
    11 min drive
  • Columbus, OH (OSU-Ohio State University)
    15 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Columbus

With a stay at Quality Inn & Suites Columbus West - Hilliard in Columbus (West Scioto), you'll be within a 15-minute drive of Ohio State University and Greater Columbus Convention Center. .This hotel is 6.6 mi (10.7 km) from Ohio Stadium and 9.2 mi (14.7 km) from Historic Crew Stadium.

What's nearby

  • Hollywood Casino - 6 min drive
  • Greater Columbus Convention Center - 11 min drive
  • Ohio State University - 11 min drive
  • Schottenstein Center - 11 min drive
  • Ohio Stadium - 12 min drive

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Texas Roadhouse - ‬5 min drive
  • ‪Lucky's Grille & Sports Pub - ‬3 min drive
  • ‪Waffle House - ‬2 min walk

About this property

Quality Inn & Suites Columbus West - Hilliard

Columbus hotel in West Scioto with free breakfast and a fitness center
Quality Inn & Suites Columbus West - Hilliard offers 51 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 51 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Columbus
Quality Inn Columbus
Days Inn & Suites Worthington Hotel Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel
Quality Inn And Suites North/Polaris Columbus, Ohio
Quality Inn & Suites Columbus West - Hilliard Columbus
Quality Inn & Suites Columbus West - Hilliard Hotel Columbus

Quality Inn & Suites Columbus West - Hilliard Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 148 out of 442 reviews" "
Rating 8 - Good. 171 out of 442 reviews" "
Rating 6 - Okay. 61 out of 442 reviews" "
Rating 4 - Poor. 35 out of 442 reviews" "
Rating 2 - Terrible. 27 out of 442 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Business traveler, Traveled with family
Disliked: Amenities
The general manager is accusing me of smoking in his room because I believe he is short on money I don’t even smoke
Stayed 1 night in Sep 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Manaqer was a liar. Did not take care of canceling my reservation.
Stayed 1 night in Sep 2024

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, staff & service
Quick, easy, friendly, clean. Just overall outdated, but it served the purpose just fine.
Stayed 1 night in Sep 2024

6/10 Okay

Ken

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One night, great deal for price. Helpful, friendy staff.
Stayed 1 night in Sep 2024

6/10 Okay

Jordan

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Holly, Brighton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented two rooms. We stayed in one and our daughter in the other. My daughter was in her room, went to the bathroom, tried to leave but the handle fell off. She was locked in her bathroom. She tried to put the handle back on, push through the center of the lock, etc., nothing worked. Luckily she had her phone with her & called me. I got the front desk guy. She had locked the sliding lock on her outside door, as I had told her to do for safety, and this was the first problem to getting her out of the bathroom. He tried getting the door open with lots of tools, U-tubed it, even the neighbor was helping. Four guys he called to help showed up and tried to get the door open. Finally, they got the door open and then got our daughter out of the bathroom. The next day was her birthday so she has a special memory of the day before her birthday from now on. Everyone was super nice and really tried to get her out as quickly as possible but sometimes things just don't go the way you think they will. Everyone who was with the hotel apologized several times and were very nice. The neighbor (next to my daughter's room) was there from the start to the finish trying to help her out. We gave him a bottle of caramel moonshine for his efforts. He loved it. They upgraded her to another room and the first thing we did was check out the locks. I have to say the floors and bathrooms were the cleanest I've seen in the last week. We had no other issues.
Stayed 1 night in Sep 2024

2/10 Terrible

Lundy

Disliked: Staff & service
Not so good.
Stayed 1 night in Aug 2024

4/10 Poor

Jayne

Liked: Staff & service
Staff was nice but room was not. There was mold in the shower, a hole in the bathroom door, and the toilet roll dispenser was broken. The roll was on the counter.
Stayed 2 nights in Aug 2024

8/10 Good

Jpitillo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet spot
Stayed 1 night in Aug 2024

2/10 Terrible

John

Traveled with family
Disliked: Amenities
Rooms smelled bad
Stayed 1 night in Aug 2024

4/10 Poor

Matthew

Business traveler
Disliked: Staff & service, property conditions & facilities
Not Worth It
Room/Bed were average at best. I understand this is a lower tier hotel. Wallpaper was falling off the walls in the hallways. The “breakfast” was basically worthless. For some reason the smoke detector in my room had a plastic bag on it which I did not understand and didn’t make me feel safe. One of the dresser drawers was missing. I would have been better off at a Red Roof Inn for similar cost.
Stayed 1 night in Aug 2024

6/10 Okay

Greg

Disliked: Property conditions & facilities
Exterior and interior looked dirty and unkept. The breakfast was very very lmited.
Stayed 1 night in Jul 2024

8/10 Good

LINDA L.

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was amazing! Very helpful very patient. The hotel was clean although it could’ve used a few updates but then again it’s a 2 1/2 star hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Ozie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Jul 2024

6/10 Okay

David

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

LINDA L.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel, but clean. The young man at the desk was very nice and extremely helpful. There is a Waffle House within walking distance, and a shopping area within a couple of miles.
Stayed 1 night in Jul 2024

8/10 Good

Terrence

Liked: Cleanliness, staff & service, room comfort
Refrigerator did not work
Stayed 1 night in Jul 2024

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mom and I just needed a place to stay for the night, this place was honestly not bad at all! It was pretty quiet, I don’t think we ever heard any of the other guests at all. Plus, there’s a Waffle House literally right next door, amazing.
Stayed 1 night in Jul 2024

2/10 Terrible

Brian

Disliked: Cleanliness
It’s the worst service ever
Stayed 1 night in Jul 2024

2/10 Terrible

john

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad shape
This place badly needs maintenance. Very old and falling apart . For what I paid, what I got was the worst
Stayed 1 night in Jul 2024

6/10 Okay

Aubrie

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Terrence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024