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Comfort Suites Columbus West - Hilliard

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Columbus West - Hilliard

Reception
Indoor pool
Lobby
Lobby
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
5547 Keim Cir, Columbus, OH, 43228
  • Hollywood Casino
    7 min drive
  • Ohio State University
    12 min drive
  • Ohio Stadium
    13 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    19 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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The price is $101
per night
$119 total
includes taxes & fees
Dec 6 - Dec 7
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About the neighborhood

Columbus

When you stay at Comfort Suites Columbus West - Hilliard in Columbus, you'll be in a shopping district, within a 15-minute drive of Ohio State University and Hollywood Casino. .This hotel is 9.1 mi (14.6 km) from Greater Columbus Convention Center and 7.9 mi (12.7 km) from Schottenstein Center.

What's nearby

  • Hollywood Casino - 7 min drive - 4.9 miles
  • Greater Columbus Convention Center - 10 min drive - 9.1 miles
  • Ohio State University - 12 min drive - 8.1 miles
  • Schottenstein Center - 13 min drive - 7.9 miles
  • Ohio Stadium - 13 min drive - 10.4 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Culver's - ‬9 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Comfort Suites Columbus West - Hilliard

Suburban hotel with free breakfast and a fitness center
Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 392 out of 852 reviews" "
Rating 8 - Good. 292 out of 852 reviews" "
Rating 6 - Okay. 105 out of 852 reviews" "
Rating 4 - Poor. 36 out of 852 reviews" "
Rating 2 - Terrible. 27 out of 852 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

harry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 1 night in Aug 2024

8/10 Good

Larry, ulysses

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip.
Desk people were friendly, hotel was clean, room was spacious. AC worked well. Refrigerator didn't have a small freezer, breakfast options weren't as good as some other hotels. Good shopping/food options across the street. Will likely stay here again as it's easier to get to than the hotels on the other side of I-70.
Stayed 3 nights in Jul 2024

8/10 Good

Amy Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only had one complaint: The bed was not comfortable. Had to be an old mattress.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. The breakfast was good. The price was good. Nothing over the top but good for a one night stay for a conference. No complaints.
Stayed 1 night in Jul 2024

8/10 Good

Lixin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

khalid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Needs some TLC
I’ve stayed in this hotel on multiple previous occasions. This will likely be my last. The quality has decreased with each stay. This time the room was musty, the carpet felt damp, there were cobwebs in ceiling corners, and the toilet ran after flushing unless you jiggled the handle. The front desk had no one present even at 5:30pm, and the breakfast in the morning was sparse and sad. It is a good location for our annual summer trip, but it’s just become too run down.
Stayed 1 night in Jul 2024

8/10 Good

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay, breakfast area was super small and the food was okay. Would stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so nice and friendly. Hotel is clean and close to everything. It was a great deal.
Stayed 9 nights in Jul 2024

10/10 Excellent

Kirstie

Stayed 1 night in Jun 2024

6/10 Okay

Tiara

Stayed 2 nights in Jul 2024

10/10 Excellent

Harry

Great stopover!
All over, very good. Great breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Karl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get to. Room fine
Stayed 1 night in Jun 2024

10/10 Excellent

Brittany

Stayed 2 nights in Jun 2024

6/10 Okay

Nadia

Traveled with family and small children
Disliked: Property conditions & facilities
This property could use a face lift. The dining area was very tight for breakfast. Our shower leaked and there was a leak from the ceiling fan to the floor.Overall an average hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Bobby

Stayed 1 night in Jun 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel needs a water fountain. Other than that it was a good stay.
Stayed 1 night in Jun 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast options, clean.
Stayed 1 night in Jun 2024

4/10 Poor

Brandy, Columbus

Disliked: Cleanliness, staff & service
There was a large roach in the bathroom and the man who checked me was not friendly at all. I felt very uncomfortable at this hotel and will not be staying again.
Stayed 2 nights in Jun 2024