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Best Western Hilliard Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Pillowtop beds, desk, laptop workspace, iron/ironing board
Property amenity
Exterior
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • The Mall at Tuttle Crossing
    7 min drive
  • Shops On Lane Avenue
    9 min drive
  • Ohio State University
    10 min drive
  • Columbus, OH (OSU-Ohio State University)
    16 min drive

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

avid hotel Columbus Northwest - Hilliard, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.5 out of 5, Wonderful, (494)
The price is $97
per night
$114 total
includes taxes & fees
Jan 14 - Jan 15
avid hotel Columbus Northwest - Hilliard, an IHG Hotel

About the neighborhood

Hilliard

Located in Hilliard, Best Western Hilliard Inn & Suites is within a 15-minute drive of Ohio State University and Ohio Stadium. .This hotel is 11.8 mi (19 km) from Greater Columbus Convention Center and 7.8 mi (12.5 km) from Historic Crew Stadium.

What's nearby

  • Hollywood Casino - 9 min drive
  • Ohio State University - 10 min drive
  • Schottenstein Center - 11 min drive
  • Ohio Stadium - 13 min drive
  • Greater Columbus Convention Center - 14 min drive

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Hale's Ales & Kitchen - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

Hotel in Hilliard with free breakfast and a fitness center
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and LED televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1000 reviews" "
Rating 8 - Good. 269 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
The coffee station is where I lived for my stay! I appreciate the French vanilla creamy that was offered. I did wish there was fresh fruit available during breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Belinda

Liked: Cleanliness, staff & service, room comfort
Just ok
Location was good, mini fridge didn't keep cold. Pillows not comfotable at all. They were small. Shower head didnt give out water pressure and water took forever to go down. Couldn't sleep in, by staff closet and early morning you would hear them keep opening and closing the door. Small breakfast area and even though hot breakfast it was ok
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, check in was a breeze and the location is 10-20 minutes from everything in Columbus. A I will definitely book again.
Stayed 1 night in Sep 2024

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Joel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean
Stayed 3 nights in Sep 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the family wish the pool was a little warmer but that’s a personal preference
Stayed 2 nights in Aug 2024

8/10 Good

Monae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Pradeep

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Judy, El Granada

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, clean, and quiet. There was a recrigerator, microwave, and coffee maker in the room. The breakfast was good. We were on a cross country trip and there was also laundry services. Michael, the desk clerk was friendly and gave us a map of the area including restaurants nearby. I would highly recommend this facility.
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Traveled with family
Liked: Staff & service
Some outlets didn’t work and the room smelled a bit like smoke. The property looks a little run down and the beds felt a bit stiff.
Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Keep going!
The room smelled horrible!! The sheets didn't feel clean!! The entire room felt DIRTY!
Stayed 1 night in Jul 2024

8/10 Good

beth

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Krystal

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marianne

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, an traffic
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelnwas clean. Staff was very friendly and professional. Breakfast was much bettervthan most hotels ive stayed at. Same foods, but theirs seemed to be fresh and well prepared.
Stayed 1 night in Jul 2024

10/10 Excellent

Kara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stays here every time we come to Columbus. The staff is always friendly, kind, and professional. My son is autistic so we stay in the same room every time. The facilities are clean. The breakfast is amazing, which offers a wide variety of options. The pool is my son’s favorite and is well maintained. Overall, this place exceeds expectations.
Stayed 3 nights in Jul 2024