Rhein-Hotel St. Martin

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December 2024
January 2025

Photo gallery for Rhein-Hotel St. Martin

Land view from property
Exterior
Panoramic Single Room, River View | Premium bedding, in-room safe, individually decorated, desk
Classic Double Room, City View | Premium bedding, in-room safe, individually decorated, desk
Land view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Frankenwerft 31-33, Cologne, NRW, 50667
  • Old Market
    2 min walk
  • Ristorante Mama Leone
    1 min walk
  • Heumarkt U-Bahn
    5 min walk
  • Cologne (CGN-Cologne - Bonn)
    12 min drive

Room options

Panoramic Double Room

  • 108 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

Panorama Suite mit Rhein Blick

  • 377 sq ft
  • River view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds

Signature Double Room

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Panoramic Suite, 2 Bedrooms

  • 301 sq ft
  • River view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Junior Studio Suite

  • 237 sq ft
  • River view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Deluxe Double Room

  • 194 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Panoramic Double Room, River View

  • 194 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Classic Double Room, City View

  • 86 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Panoramic Single Room, River View

  • 108 sq ft
  • River view
  • Sleeps 1
  • 1 Queen Bed

Similar properties

About the neighborhood

Cologne

A stay at Rhein-Hotel St. Martin places you in the heart of Cologne, within a 10-minute walk of Cologne Cathedral and Chocolate Museum. .This family-friendly hotel is 15.6 mi (25.1 km) from Phantasialand and 1.6 mi (2.6 km) from LANXESS Arena.

What's nearby

  • Old Market - 2 min walk
  • Musical Dome - 9 min walk
  • Cologne Cathedral - 10 min walk
  • Chocolate Museum - 10 min walk
  • LANXESS Arena - 3 min drive

Getting around

  • Heumarkt U-Bahn - 5 min walk
  • Cologne (QKL-Cologne Central Train Station) - 9 min walk
  • Cologne - Bonn Airport (CGN) - 12 min drive

Restaurants

  • ‪RheinZeit - ‬4 min walk
  • ‪XII Apostel - ‬2 min walk
  • ‪Haxenhaus - ‬1 min walk
  • ‪Cafe Extrablatt - ‬7 min walk
  • ‪Black Angus XL Steakhouse - ‬5 min walk

About this property

Rhein-Hotel St. Martin

Family-friendly hotel with a 24-hour front desk connected to the convention center in Cologne
Rhein-Hotel St. Martin offers 17 accommodations with tablet computers and espresso makers. Each accommodation is individually decorated. Beds feature premium bedding. 45-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 17 individually decorated guestrooms, featuring refrigerators and tablet computers. 45-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
You can enjoy a meal at Ex-Vertretung serving the guests of Rhein-Hotel St. Martin, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Ex-Vertretung - Onsite restaurant. Reservations are required.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 27 per day); discounts available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ex-Vertretung

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Shopping mall

Family friendly

  • Art supplies
  • Baby toys
  • Children's toys
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Fan
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 27 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Rhein Hotel St. Martin
Rhein-Hotel St. Martin Hotel
Rhein-Hotel St. Martin Cologne
Rhein-Hotel St. Martin Hotel Cologne

Rhein-Hotel St. Martin Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 420 out of 858 reviews" "
Rating 8 - Good. 271 out of 858 reviews" "
Rating 6 - Okay. 89 out of 858 reviews" "
Rating 4 - Poor. 44 out of 858 reviews" "
Rating 2 - Terrible. 34 out of 858 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mylinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was not a fan of how we had to get to our room. The elevator didn't go to our room so we had to ride the elevator to the floor below go thru a hallway and had to climb some stairs with our luggage up to our room. The breakfast buffet could have offered more. There were only pastries, fruit and coffee. More choices would have been nice.
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and price point for the hotel were fantastic. It was so easy to walk to the town centre and the train station and the setting of the hotel along the river front was lovely. The free coffee and pastries in the morning was also a great bonus. We were in a room at the back of the hotel, which overlooked some bars and so in the evenings it was a bit noisy, but this didn’t continue on in to the early hours. There was a lot of construction going on in the town centre when we went, and so there was a fair bit of noise outside from 8am onwards, which could be heard even with the window closed. The room was beautifully decorated, modern and stylish. The only downside was, the toilet cistern seemed to keep refilling or regulating the water every 5 minutes, and so there was a constant flushing noise which became quite annoying after a while! I believe it did stop after a couple of hours, but as a light sleeper, this kept me awake on the first night of our stay. Thank goodness I brought ear plugs! All in all a lovely stay, and we would definitely return in the future - hopefully when less construction work would be happening.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel room was in a great location for seeing many local sites and getting to transport also. The staff were very friendly and helpful.. I would recommend staying there.
Stayed 3 nights in Sep 2024

4/10 Poor

Helen, Market Drayton

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our Double panoramic room was TINY. The bed was in an alcove so that only one side was accessible. This resulted in having to climb over your partner to get in or out. The bed sheet didn’t fit so you ended up sleeping on the bare mattress. The bed lights could only be switched on/off from one side of the bed. There was only one bedside table (the size of an iPhone). The lift didn’t go to our floor so we had to carry our own suitcases up two flights of stairs, no offer of help from the staff. This was a very budget hotel charging luxury prices. (Room 307).
Stayed 2 nights in Sep 2024

8/10 Good

Kelly

Stayed 2 nights in Sep 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great small room for a solo traveler. Had everything I needed.
Stayed 1 night in Sep 2024

2/10 Terrible

Barani

Business traveler
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is ideally situated, just a 10-minute walk from the Cologne Cathedral and with a lovely view of the river. The accommodations were clean, with high-quality furniture and a well-maintained bathroom. However, there were a few drawbacks. The hotel is located above several restaurants, which led to some noise late into the night, though this was not a major issue. The primary concern we encountered was with one particular receptionist. Upon our arrival on the 2nd of September, we were met with an indifferent attitude; the receptionist did not offer a smile or make any effort to be welcoming or attentive. This lack of warmth was disappointing, as it did not reflect the level of hospitality one expects when visiting a hotel. Unfortunately, this same individual was on duty when we checked out on the morning of the 9th, displaying the same impersonal demeanor—no farewell, no thanks, not even a smile. While the rest of the reception team was friendly and professional, the poor service from this one team member significantly detracted from our overall experience. In hospitality, creating a welcoming and attentive atmosphere is essential, and this aspect fell short during our stay.
Stayed 6 nights in Sep 2024

8/10 Good

John

Stayed 2 nights in Sep 2024

8/10 Good

John Smith

Staff not attentive to leaking problem with shower ie glass panel fixing had become loose allowing shower water to escape.Reported but not fixed
Stayed 4 nights in Sep 2024

6/10 Okay

Stephanie

Great location for visiting Koln attractions and the Old Town but room we had was tiny (double bed pushed against wall which couldn’t be made up properly so was uncomfortable ). Floor our room was on not served by an elevator so had to carry heavy luggage in a curved stairwell no help offered from staff. Bathroom flooded with every shower so impossible not to follow the green policy as had to have towels replaced daily as needed to use them to mop up water.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness
Right in the heart of shopping food and riverfront
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Irfaan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Angela

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Our room was 310 at the front of the hotel however the lift only goes to the 4th or the 2nd floor (3rd if you are at the back of the hotel) so you have to walk and carry suitcases up or down a floor to get to your room. The room was compact to say the least, good job we didn’t have a cat. One side of the bed was up against the wall so you had to climb out of bed to the bathroom. The bathroom was very small but nice shower. No bar or restaurant in the hotel but you could use the bar/restaurant next door and get 10% discount (there is a big sign saying this) however the restaurant staff have other ideas. Even though I pointed this out he would not give us the 10% off I went to reception and spoke to the guy on the desk he went and spoke to the waiter he still was not having it. They tried to come up with ways to make the bill to what he said but could not, in the end they gave up and give me my money. The car parking is about 300m away over well spaced out cobblestones so if you have heavy cases be aware. This is not some where I would ever stay again be warned.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lena

Stayed 2 nights in Sep 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Cologne Hotel
This is a very nice hotel right on the river in the heart of Cologne. We had an apartment for two kids and two adults, and we could have had four kids there such was the space available. Friendly staff and very nice and spacious rooms.
Stayed 1 night in Sep 2024

8/10 Good

Mercy, Campbell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the heart of Cologne old town with beautiful views of Rhine river, beautiful cathedral and bridge. The location is very convenient with walking distance to Cologne Cathedral and the main train station. The property is clean, staff is courteous; yet it was a bit confusing that the hotel is no longer offer onsite breakfast; we were instructed to another location with some credits; we were opt for getting breakfast on our own. Overall, it is a fine place to stay.
Stayed 1 night in Jul 2024

8/10 Good

Urszula

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Bashir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean hotel right smack in front of the Rhein River. Beds are comfy, air conditioning were perfect and location is amazing because you are surrounded by great restaurants. There is lift, but you may have to go through some doors and narrow stairs if you’re staying in the next block, so keep that in mind, Amazing staff, Georgian and Stephanie, for their amazing hospitality.
Stayed 1 night in Sep 2024

4/10 Poor

livia de

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible service room
The room is small but good for short stays. The mattress is not very comfortable. The location is great. The room service is horrible, even with a do not disturb sign. They came into the room while I was sleeping. On the last day, the card machine was broken and I had to pay in cash. The receptionists generally stay on their phones all day and do not care about the guests.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tatjana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything hotel
The staff are wonderful and so helpful. Will be staying there again if I’m ever around!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location just not for us
Hotel is in a great location but is between 2 joined buildings which can be confusing when trying to find your room. Within 10 minutes walking distance of the Köln Central Station, Lindtt Museum and 2 relaxed squares filled with restaurants and bars. The hotel rooms are modern but the rest of the hotel is very outdated. TV in the bedroom can not be changed from German audio/subtitles which makes it pointless to have for anybody who does not speak German. In the room there is a fridge and safe which are both free to use which is a plus. We had 2 instances of hotel staff just walking into our room (once while sleeping so didn’t hear them knock) and once while getting dressed (they didn’t knock on this occasion). This made my Mrs feel uncomfortable and on edge whenever we were in the room. Free pastries and coffee is available for all guests between 7am - 9:30am. Area the hotel is in is very expensive €7 for a small (400ml) draught coke) and €4.50 for a small (250ml) water.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. We were able to see all the things we wanted within walking distance. Loved our view.
Stayed 2 nights in Aug 2024