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Best Western Plus Hotel Köln City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hotel Köln City

Exterior
Reception
Bar (on property)
Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing
Sauna, steam room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Innere Kanalstr. 15, Cologne, NW, 50823
  • University of Cologne
    8 min walk
  • Friesenplatz
    15 min walk
  • MediaPark
    19 min walk
  • Cologne (CGN-Cologne - Bonn)
    22 min drive

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 Queen Bed, Accessible (1st Floor)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Cologne

With a stay at Best Western Plus Hotel Köln City in Cologne (Ehrenfeld), you'll be a 3-minute drive from Cologne Cathedral and 5 minutes from Chocolate Museum. .This spa hotel is 17.7 mi (28.5 km) from Phantasialand and 3.2 mi (5.2 km) from LANXESS Arena.

What's nearby

  • Friesenplatz - 15 min walk
  • Cologne Cathedral - 3 min drive
  • Neumarkt - 4 min drive
  • Musical Dome - 4 min drive
  • Chocolate Museum - 5 min drive

Getting around

  • Universitatsstrasse U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Aachener Weiher - ‬8 min walk
  • ‪Heilandt Kaffeemanufaktur - ‬14 min walk
  • ‪Asia Express - ‬13 min walk
  • ‪Cafecafe Ehrenfeld - ‬10 min walk
  • ‪Viet Village - Venloer - ‬11 min walk

About this property

Best Western Plus Hotel Köln City

Hotel with a full-service spa, near Cologne Cathedral
Best Western Plus Hotel Köln City offers 205 accommodations with tablet computers and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 131-cm flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 205 guestrooms featuring tablet computers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
Enjoy a meal at Tri Forum, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Tri Forum - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tri Forum

Things to do

  • Full-service spa
  • Health club
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 131-cm flat-screen TV with premium satellite channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between December 19 and January 2.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 30 per night
  • Facilities fee: EUR 9.5 per person and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Köln City West
Köln Park Inn Radisson
Park Inn Radisson Köln City West Cologne
Park Inn Radisson Köln City West Hotel Cologne
Radisson City West Köln
Radisson Köln City West
Radisson Köln West
Radisson Park Inn Köln
Park Inn Radisson Köln City West Hotel
Park Inn Radisson Köln City West
Best Plus Koln City Cologne
Park Inn by Radisson Köln City West
Best Western Plus Hotel Köln City Hotel
Best Western Plus Hotel Köln City Cologne
Best Western Plus Hotel Köln City Hotel Cologne

Best Western Plus Hotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 1003 reviews" "
Rating 8 - Good. 436 out of 1003 reviews" "
Rating 6 - Okay. 111 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Arron

Liked: Cleanliness
Disliked: Staff & service
I was not able to use the express check in for.some reason it wouod not let me. I stood at the reception desk to ask for help and the man on reception completely ignored me whilst on a phone call for a good 20 mins. He did not indicate he would be woth me shortly, or ask someone else to see me, just didnt look at me. It was very rude and unprofessional.
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, bit of walk from the centre but that’s perfect me. Very grateful for the early check in. Only query why housekeeping comes so early in the day, 10am.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yashan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay, the hotel arranged a linked room for my family so we can access it easily. clearn, convenience, and very friendly staff.
Stayed 1 night in Jul 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel in a pleasant area.
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean and ideal for football!
Really clean and welcoming hotel. Modern rooms with good facilities, clean and quiet. Ideal location 45 min walk for FC Koln stadium to watch a Euros match. Also about 30 min walk to the city centre which was ideal as away from the hustle and bustle. Would stay here again and recommend with confidence.
Stayed 3 nights in Jun 2024

6/10 Okay

Wilma

Liked: Property conditions & facilities, room comfort
Disappointed in this hotel
Reception staff were slow and rude. Breakfast staff extremely slow, ordered an omelette which took over 15 minutes and didn’t give me the fillings I asked for.
Stayed 1 night in Jun 2024

6/10 Okay

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Plus
For a Best Western Plus it was just OK. Unable to lock shower head it kept sliding down. Bath tub was very slippery & dangerous for older guest. Last night our refrigerator was not restocked as promised. Reluctant to go back to that hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ronald S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Stayed 1 night in Jun 2024

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern facilities. Friendly staff.
Stayed 1 night in Jun 2024

4/10 Poor

nathan

Business traveler
Disliked: Staff & service, property conditions & facilities
a/c did not work the entire time i was there.
Stayed 4 nights in Mar 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Very smart hotel, excellent price, very good staff
Stayed 2 nights in Jan 2024

8/10 Good

Bing Liang Alvin

Business traveler
Liked: Cleanliness, staff & service, amenities
I had a great stay, short walk away from the university. The only fault would be the showerhead that was nonetheless functional but in a sad state. Will be good to change it out to good quality and new ones.
Stayed 4 nights in Nov 2023

2/10 Terrible

navdeep

Stayed 1 night in Oct 2023

10/10 Excellent

Jong Woo

Stayed 5 nights in Sep 2023

10/10 Excellent

Minhyun

Stayed 5 nights in Sep 2023

6/10 Okay

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cologne
Very nice place and helpful staff the only issue I had which to me was a big issue was the double beds only have single duvets on them which were very uncomfortable throughout the night, breakfast was nice and plenty of choices
Stayed 1 night in Feb 2023

10/10 Excellent

Mathew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

2/10 Terrible

You

Stayed 1 night in Aug 2022

10/10 Excellent

Pamela

Stayed 10 nights in Jul 2022

6/10 Okay

richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Absolutely no USB charging capability in-room. For 2022 this is a major shortcoming.
Stayed 1 night in May 2022

8/10 Good

Andrius

Stayed 1 night in Sep 2021

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city hotel
We needed a hotel near our son for 4 nights. It ticked all the boxes...clean and comfortable and a nice size room. Bathroom well equipped. Parking on sight although we thought was a bit expensive at 20 euros a night. Great location.
Stayed 4 nights in Sep 2020

10/10 Excellent

Rob, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All corona virus related precautions were well implemented, and the staff well versed. A stress free stay.
Stayed 3 nights in May 2020

8/10 Good

rositsa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2019