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Grand Cloudcroft Hotel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Cloudcroft Hotel

Front of property
Reception
Reception
Double King | Desk, free WiFi, bed sheets
Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Mountains Museum
    3 min walk
  • Sacramento Peak Observatory
    4 min walk
  • Cloudcroft Brewing Company
    3 min walk
  • Alamogordo, NM (ALM-White Sands Regional)
    37 min drive

Room options

View all photos for Double King

Double King | Desk, free WiFi, bed sheets

Double King

  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King | Desk, free WiFi, bed sheets

Single King

  • Sleeps 2
  • 1 King Bed

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Front of property

The Crofting Inn

Breakfast included
Pet friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (608)
The price is $135
per night
$152 total
includes taxes & fees
Jan 14 - Jan 15
The Crofting Inn

About the neighborhood

Cloudcroft

When you a stay at Grand Cloudcroft Hotel in Cloudcroft, you'll be in the mountains, within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. .This hotel is 1 mi (1.6 km) from Trestle Recreation Area and 1.7 mi (2.8 km) from New Mexico Rails-to-Trails.

What's nearby

  • Sacramento Mountains Museum - 3 min walk
  • Sacramento Peak Observatory - 4 min walk
  • Trestle Recreation Area - 20 min walk
  • New Mexico Rails-to-Trails - 3 min drive
  • Cloudcroft Ski Area - 3 min drive

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Mad Jack's Mountaintop Barbecue - ‬13 min walk
  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Dave's Cafe - ‬14 min walk
  • ‪Big Daddy's Diner - ‬4 min walk
  • ‪Burro Street Bakery - ‬13 min walk

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with free breakfast and a 24-hour front desk
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Make yourself at home in one of the 50 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 200 out of 250 reviews" "
Rating 8 - Good. 36 out of 250 reviews" "
Rating 6 - Okay. 10 out of 250 reviews" "
Rating 4 - Poor. 2 out of 250 reviews" "
Rating 2 - Terrible. 2 out of 250 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, friendly, courteous, helpful. Hotel is new, fresh, clean, well-maintained, well-run. Management has put together a great team of employees that is a welcome change from many typical hotels. My favorite feature is their secure underground parking, protected from the elements and hotel outsiders. We wish they had self-service laundry facilities on premises, because their are no laundramats within 20 miles and 4500 feet of elevation (Alamogordo) -- and those are shabby -- go to Ruidoso Downs instead. Grand Cloudcroft Hotel is at nearly 9,000 feet of elevation, so if you have respiratory difficulties or problems, expect chronic shortness of breath. However, we will return to this very nice hotel in an amazing and refreshing microclimate. Thank you Mark, Julie, and staff.
Stayed 9 nights in Sep 2024

6/10 Okay

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience of the rooms werec destroyed by the stark white LED lamps. They need to be more subtle so that it doesn't turn a nice room into a warehouse.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
New hotel, great location, walking distance to restaurants and shopping! Highly recommend this place!
Stayed 1 night in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay in the Lincoln National Forest. Just what I needed after a 9 hour bicycle ride.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
New hotel, super clean and very comfy beds. Would stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel...2nd tme in a year and id go again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a better grade toliet paper is my only complaint, otherwise very good
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very kind and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Manny

Stayed 1 night in Aug 2024

8/10 Good

Betsabe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, room clean and comfortable, the only thing, breakfast time the line it’s too long and take many time for serving
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy parking, great food options! Highly recommend this place!
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
bed was hard, otherwise it was great
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked our rooms at Hotels.com for $252 a room for 2 nights but were charged $335.20 at the hotel. The kitchen staff were short handed, the Hotel was booked full, and it was a made to order breakfast and they only had 1 staff to cook, serve and restock. The stay was great, the Hotel was clean, sitting on the terrace was relaxing, the staff was super friendly and helpful. It was sad that the indoor pool is still not complete. I would definitely stay there again, but next time i will pay better attention to the charges.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaime

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al great no issues, very friendly personal
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was at the top of the lobby and it was quite noisy until after midnight.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing and really cute. Rooms were perfectly clean and breakfast was delicious. Would come back soon
Stayed 1 night in Sep 2024

10/10 Excellent

Daniela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Sep 2024

10/10 Excellent

Deyanira

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place to stay very clean, comfortable and nice. We were on a bike trip and they allowed us to take te bikes to the room. We didn’t struggle because the elevator was spacious enough to get the bikes to the second floor,
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay! Staff was amazing the rooms were great!
Stayed 2 nights in Sep 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing! Everything was clean and breakfast was good!
Stayed 3 nights in Aug 2024