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Residence Inn By Marriott Cleveland Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn By Marriott Cleveland Downtown

Lobby lounge
Exterior
Lobby
Lobby
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet friendly

Explore the area

Map
527 Prospect Ave E, Cleveland, OH, 44115
  • East 4th Street
    1 min walk
  • Geraci’s Pizza Slice Shop
    1 min walk
  • Tower City-Public Square Station
    7 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    5 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace

Flat-screen TV

Studio, 1 King Bed with Sofa bed, Fireplace

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Mobility Accessible, Tub)

  • 968 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Studio, Multiple Beds

  • 499 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

  • 579 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms

  • 968 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 580 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Hotel Indigo Cleveland Downtown, an IHG Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (1100)
The price is $118
per night
$139 total
includes taxes & fees
Jan 1 - Jan 2
Hotel Indigo Cleveland Downtown, an IHG Hotel

About the neighborhood

Cleveland

With a stay at Residence Inn By Marriott Cleveland Downtown, you'll be centrally located in Cleveland, within a 5-minute walk of Rocket Mortgage FieldHouse and JACK Cleveland Casino. .This hotel is 0.3 mi (0.5 km) from Progressive Field and 4 mi (6.4 km) from Cleveland Clinic.

What's nearby

  • Rocket Mortgage FieldHouse - 3 min walk
  • JACK Cleveland Casino - 4 min walk
  • Progressive Field - 6 min walk
  • Rock and Roll Hall of Fame - 19 min walk
  • Huntington Bank Field - 19 min walk

Getting around

  • Cleveland Station - 3 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪Harry Buffalo - ‬2 min walk
  • ‪Flannery's Pub - ‬2 min walk
  • ‪House of Blues Cleveland - ‬3 min walk
  • Geraci’s Pizza Slice Shop
  • ‪City Tap - ‬3 min walk

About this property

Residence Inn By Marriott Cleveland Downtown

Hotel with free breakfast, a short walk to Rocket Mortgage FieldHouse
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 175 guestrooms, featuring kitchens with refrigerators and stovetops. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
Grab a bite from the snack bar/deli serving guests of Residence Inn By Marriott Cleveland Downtown. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Cleveland? This hotel has 3401 square feet (316 square meters) of space consisting of conference space and 5 meeting rooms.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3,401 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Residence Inn Marriott Hotel Cleveland Downtown
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By Marriott Cleveland Downtown
Residence Inn By Marriott Cleveland Downtown Hotel
Residence Inn By Marriott Cleveland Downtown Cleveland
Residence Inn By Marriott Cleveland Downtown Hotel Cleveland

Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 517 out of 1003 reviews" "
Rating 8 - Good. 223 out of 1003 reviews" "
Rating 6 - Okay. 117 out of 1003 reviews" "
Rating 4 - Poor. 89 out of 1003 reviews" "
Rating 2 - Terrible. 57 out of 1003 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anjol

Stayed 1 night in Aug 2024

4/10 Poor

Timothy

Traveled with family
Disliked: Amenities
Water pressure in shower was HORRIBLE, staff lied about the bar being open from 5-11, it was the Browns opening weekend for God sakes
Stayed 2 nights in Sep 2024

8/10 Good

Wyatt

Traveled with family
Liked: Cleanliness, staff & service
Rooms are a little dated. Our room needed a few fixes.
Stayed 1 night in Sep 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Christy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Long line of people with rooms not ready. It would have been nice to offer some bottles of water, snack, complimentary drink .. something. People were being rude to the staff - i felt bad for the staff. BUT - like i said - maybe offering a tiny bit of compensation would have helped. Our evening didn’t go as planned due to the delay of the room not being ready. Valet took over THIRTY minutes the next morning to get our car. We had a long drive and wanted to get on the road.
Stayed 1 night in Sep 2024

8/10 Good

Chad

Stayed 2 nights in Aug 2024

8/10 Good

Tonja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lesli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, clean and quiet, comfortable beds! Beautiful suite! Fun places close to walk to, very friendly city! Felt definitely safe at all times and had good police presence after the football game! Just disappointed that we did not get at least clean towels for our second night. Used to get full service for all nights of staying regardless. Still pay the same price so service should be the same.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Room comfort
Just ok
Was an older hotel. Needs some upgrades. Like the kitchenette with a full refrigerator. Brought our own toilet paper because they offer 1 ply that feels like cardboard. Location was great. Overall just ok.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay for Cleveland football!
We loved our stay! The room was spacious and very nice! We would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

6/10 Okay

BROOK

Traveled with group
Don't pay for booking protection
We booked a 2 double beds so six adults could be in the same room for a bridal party and paid the extra money for booking protection, paid $570.32 for less than a 24 hour stay. when we got to Marriott we were told one room was unavailable and put us in two smaller room, we paid for the booking protection to make your we were all in the same room. lots of money and didn't get what we paid for.
Stayed 1 night in Aug 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Guardians or Cavaliers game trips. Clean spacious rooms and friendly staff, tons of dining options right outside the hotel. Very highly recommended!
Stayed 1 night in Aug 2024

4/10 Poor

Shawn

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall, not thrilled. Location was great, staff was nice. Property is in pretty bad shape. In our room there was food left on the table from the prior guest, dirty handprints on the walls, some sort of sticky substance on kitchen cabinets. Room was in an attic with no windows, and looked like a drop ceiling was installed in front of a glass roof. Bathroom drop ceiling was falling down / falling apart. Definitely needs a full remodel.
Stayed 1 night in Aug 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were there for the WWE Summerslam event and we were traveling from PA. I called in and asked about checking early they said no probably. We got there and the woman at the check was very ignorant when telling us we would have to wait because there were people ahead of us. We waited for 1 1/2 hours along. With alot od other people. We were told even if we were Gold Members they were not honoring anything extra. We finally checked i to our room at 4:30 and thwn had to get ready and go to event so we woukd not kiss jt. Very disappointed in Marriott — i asked fir a discount because if this and rhe lady literally laughed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
We loved this hotel! Will stay again. Super friendly staff and nice breakfast spread.
Stayed 1 night in Jul 2024

6/10 Okay

Chasity

Traveled with partner
Liked: Staff & service, amenities
The staff were friendly and helpful! The free breakfast was good. The room had a large stain on the carpet, very dirty/dusty vent, the blanket had stains also.
Stayed 1 night in Aug 2024

4/10 Poor

Todd, Burlington

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location, but hotel and it's rooms as the in desperate need of renovations. Out room was large but had carpet hiding uneven lips and dips. The toilet barley flushed. The beds were old, lumpy and very uncomfortable. The TV was half blue on the screen. The shower curtain did little to stop large puddling out onto the floor where noticable past damage and mildew was visible. And the access to the rooms required am off track around. Lots in the area but not worth the cost given how bad the room was.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Love this hotel and their staff were very friendly and polite.
Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Guest services was really nice and accomodating. The hotel was in the perfect location as we were attending a concert at Rocket Mortgage FieldHouse. Valet crew was awesome.
Stayed 1 night in Aug 2024

4/10 Poor

Deidra

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The front desk staff was extremely nice and helpful. The breakfast staff was extremely courteous and attentive. The facility itself has wear and tear, but I could accept that. It is located in prime area - walking distance to many major attractions (which was such a bonus) - and I imagine the hotel is well utilized. The problem is that the rooms were FILTHY. The tub was dirty, the baseboards were disgusting, stained carpet, stained sofa bed cushions….. I could go on and on. We took plenty pictures and are happy to share with Mgmt if it would make a difference. And to be clear, we switched from one room to another and while the 2nd room was better, it was dirty as well. So, I do not believe that the problem can be attributed to one team member. I believe it is an overall issue at the hotel. Thankfully we were only there for one night.
Stayed 1 night in Aug 2024

8/10 Good

Kelli

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel. But no linens on the pull-out.
This was an older hotel, but the rooms were nice and big. My biggest complaint is that the pull-out bed/couch did not have any sheets, blankets, or pillows. We specifically chose this hotel to have the extra bed. When I called the front desk to ask for some linens, the receptionist sounded annoyed, said she was really busy, and said would try to get me something. She never did.
Stayed 1 night in Aug 2024

2/10 Terrible

carlsie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Peeling paint, dirt and dust everywhere. I jad to wash the walls and baseboards to stay the first night. Canceled tother 4 days
Stayed 4 nights in Aug 2024

2/10 Terrible

Cristal

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Find a different hotel
Once you got past the main lobby and floor the hotel was very dirty and poorly maintained - there was a used towel, counters were not wiped off and mirrors were extremely dirty. In the breakfast area all the chairs were ripped - the state of the hotel made me not want to eat there.
Stayed 2 nights in Jul 2024