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Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

Lobby
Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes
Lobby
Lobby
Free daily on-the-go breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
6025 Jefferson Dr, Independence, OH, 44131
  • Cleveland Clinic Family Health Center
    8 min walk
  • Topgolf
    5 min drive
  • Brandywine Falls
    10 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    17 min drive

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillowtop beds, desk, blackout drapes

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillowtop beds, desk, blackout drapes

Family Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, desk, blackout drapes

Family Studio, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed
Exterior
Comfort Inn
Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very Good, (1003)
The price is $97
per night
$114 total
includes taxes & fees
Dec 5 - Dec 6
Comfort Inn

About the neighborhood

Independence

When you stay at Extended Stay America Premier Suites - Cleveland - Independence in Independence, you'll be in the business district, within a 15-minute drive of Progressive Field and Cuyahoga Valley National Park. .This hotel is 10.2 mi (16.4 km) from Cleveland Clinic and 9.9 mi (16 km) from Rock and Roll Hall of Fame.

What's nearby

  • Topgolf - 5 min drive - 1.7 miles
  • Christmas Story House - 11 min drive - 7.7 miles
  • Cleveland Metroparks Zoo - 12 min drive - 7.6 miles
  • Progressive Field - 12 min drive - 8.9 miles
  • Cleveland Clinic - 16 min drive - 10.2 miles

Getting around

  • East 34th-Campus Station - 11 min drive
  • Cleveland Station - 15 min drive
  • Cleveland Hopkins International Airport (CLE) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Winking Lizard Tavern - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Extended Stay America Premier Suites - Cleveland - Independence

Hotel in Independence with free breakfast and a 24-hour fitness center
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with irons/ironing boards and blackout drapes/curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 127 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Your pillowtop bed comes with premium bedding. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and irons/ironing boards.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 108.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Reviews

7.6

Good

Rating 10 - Excellent. 548 out of 1341 reviews" "
Rating 8 - Good. 323 out of 1341 reviews" "
Rating 6 - Okay. 185 out of 1341 reviews" "
Rating 4 - Poor. 146 out of 1341 reviews" "
Rating 2 - Terrible. 139 out of 1341 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Tanisha

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
I did not like , there was no silverware of plastic in the rooms. I asked for silverware and was told I had to fill out forms, in case I did not return the silverware. I asked for extra towels and was told , I had to exchange my towels for new ones. There was not a coffee maker in the room. I just did not feel welcome there, I felt like I was treated like a thief.
Stayed 3 nights in Aug 2024

4/10 Poor

Michelle, Elyria

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is very tired and worn. I didn’t feel that I got my money’s worth during this stay. The staff was attentive and helpful, but they’re not well trained in customer service.
Stayed 1 night in Aug 2024

2/10 Terrible

Zohaib

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Traveled with partner
Disliked: Property conditions & facilities
the price was ok, for a one night stay. But as soon as we got settled, after a long day, a fire alarm went off and we had to evacuate for about 10 min. No one told us it was safe to return, people just started entering. The clerk, obviously new, was very unsure of the check in process, which took way too long. The breakfast, if you want to call it that, was a granola bar, and the coffee was lukewarm. The room would have been fine for just one person, but there were two of us, so there was no place for us both to sit. Also there were no extra dishes, a hair dryer or anything like that, apparently you need to request it, so that id on us, but something to know. I did like the fact that they have vinyl flooring, not carpet. But even so, the room felt dated and not super clean. I just was not what I expected.
Stayed 1 night in Aug 2024

2/10 Terrible

Sharion, North Royalton

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Me and my family checked into our room and upon getting ready for bed and ready to reset and rest we noticed our alarm clock was not working neither of our phones was charging the lights weren’t working. I called the front desk and spoke to whom checked us in I remember her telling us she was new I do not blame her for this. But she stated no manager or maintenance was on site this evening they would be in at 8am mind you it was a one night stay. Them they suggested I pack up me and my two young children and move down a few doors at 1am. I came downstairs that morning for “breakfast” asked for the manager no manager onsite I was giving a card to contact the manager and she called back later on and told me she’ll check with her maintenance guy to further investigate. I have video footage of all of this. Now I’m contacting Expedia for my review because she stated she can’t necessarily do anything but check on the issue because I booked through Expedia.
Stayed 1 night in Aug 2024

2/10 Terrible

Samantha

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seemed nice until the evening when the cockroaches all started coming out. In the shower and in the bathroom area. I took pictures and told the worker at the front desk. She simply said ‘oh no! I’ll tell management, thanks for staying’ They have a grab and go breakfast and the muffins we tried were stale. I would never come here again or recommend anyone stay here.
Stayed 1 night in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I never received my deposit back for my stay. I did nothing wrong with that room to not have it returned. It's been a full week. If they were just going to keep it don't say it's a deposit and add it to the cost of the room.
Stayed 4 nights in Aug 2024

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice accommodations for the price! My room had a couple slight maintenance issues but nothing that made it unbearable. The property could stand a bit of updating in terms of paint and scratched door repair but still very nice overall.
Stayed 2 nights in Aug 2024

8/10 Good

Francisco

Good service
Stayed 1 night in Aug 2024

4/10 Poor

Katharine

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this hotel because it had a full kitchen. And, more importantly, a safe. There was no safe. There was nothing in the kitchen. No dishes utensils, pots/pans, glasses, etc. You had to ask for a coffee maker and hair dryer. The breakfast was a grab and go but there was nothing to grab. First day...no fruit, muffins, oatmeal, yogurt, milk. There was coffee and coffee mate and 2 boiled eggs. A half dozen muffins the next day. Nothing else. No dishes even if there was oatmeal or cereal. We were told somebody didnt place the order. Our last day they brought in muffins, eggs, granola bar and flavoured yogurt. The phone didnt work, the sink stopper didnt work. The A/C wall unit didn't work. It was flashing battery low. They didnt have a battery. And the bedside light did not work. Toiletries were one small bar of soap and one shampoo about 2" high. That's it. No housekeeping unless you are there 8 Days now. Pathetic. The room was not properly cleaned prior to us getting there. Dust everywhere and the floor was disgusting. Couldn't even guess when it was last cleaned. I don't need clean towels every day but I do expect it to be clean when we arrive and have what they advertise. And there was NEVER anyone at the front desk. You had to wait anywhere from 5 - 15 minutes and someone eventually came out of a room across the lobby. We will never use this Hotel Chain again because of this experience. Terrible!!
Stayed 4 nights in Aug 2024

4/10 Poor

Christopher

The early check in fee was outrageous given the location I was given at first.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, no sheets for the sofa bed, 5 occupants- 4 towels, no coffee maker, unexpectedly no silverware or cups, glasses, ….. But convenient and comfortable sleep after 15 hrs on the road
Stayed 1 night in Aug 2024

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness, staff & service
This was a family vacation. I requested on Hotels.com that payment at be made at arrival. The hotel charged my credit card 5 hours before arrival including previously undisclosed fees. My credit card company rejected the transaction as fraudulent and Extended Stay cancelled our reservation before arrival. This issue took over 2 hours to resolve and the hotel did not accept any responsibility. Breakfast was described by hotel staff as ‘COLD.’ It was terrible. No cereal or bread or oatmeal. Forget eggs and bacon. Just some awful tasting hard-boiled eggs in refrigerator, no juice or even water, ONLY high calorie granola and other fig/fruit bars, and terrible oranges. Not even apples. No fruit juice—only coffee. Also, the side entrance door to hotel, next to the pool and ‘exercise’ room, was left open at night. Apparently, there is not any security personnel working at even with over 80% occupancy! Next day, we made reservations on Hotels.com at Sleep Inn--almost 40% cheaper. great ‘hot’ breakfast included scrambled eggs, bacon, and sausage. We made fresh waffles and several fruit juices, cold yogurt, and hot oatmeal were available. Based on price/poor service, I will not ever return to this overpriced and poor quality hotel. Most cleaning staff could not understand English; many could be unauthorized workers. I hope that this review saves some families from suffering from a similar terrible experience. Shame on corporate managers of Extended Stay Hotel America!
Stayed 3 nights in Aug 2024

8/10 Good

Laura J

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Fire alarm. Lite breakfast
Hotel was great. But, fire alarm went off twice over two nights of three after 10pm. Alarm light flashed all night long every night. No coffee in room. Had to sign life away to get coffee pot and cups. Breakfast was light continental, be aware. Beds very hard, even for husband. Water pressure was ample not good. Rain shower head. That's all that was bad
Stayed 3 nights in Aug 2024

8/10 Good

Chantal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre, check in un peut long mais ok, belle grande chambre avec cuisinette Et gros réfrigérateur, prendre note que si vous désirez un séchoir ou autre vous devez demander à l'office. Pour ce qui est du petit déjeuné continental c'est juste café , yogourt, muffin, barre tenbre et oeuf dure. Rien de chaud mais vous pouvez faire vos toast a vos chambre et il y a des machine distributrice.
Stayed 3 nights in Aug 2024

8/10 Good

Kathy

.
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Louis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My wife and I had a bad experience here. We came in at about 9-10pm. The person who was supposed be behind the desk wasn't. His attitude when checking in wasn't too friendly or welcoming. I paid for a single King size bed and we were given a double. So we called and went back to the lobby to get a new room. We are now in a 2nd room it's midnight and about to go to sleep, when the outlets near the bed weren't working! I sleep with a CPAP machine so without electricity it wasn't going to work! So we called to the lobby where a new person answered. He was more accommodating to us and brought up a cart for us to move to now a 3rd room!! The 2nd gentlemen we were working with this time explained to me that the city experienced a tornado recently that that the facility itself was lucky to have power. I understood yet to be changing rooms for a 3rd time after midnight is frustrating. The following day we did speak to the manager. Before we spoke to her, we saw how professional and accommodating she was to a family in line before we spoke to her. While speaking to her, we said, it would have been nice if we got that treatment when we first were checking in. She apologized to us and was understanding with our frustrations. She gave us her business card if there were any more issues and for future bookings. Honestly we most likely won't go there again. Over all, the manger and the 2nd gentleman I spoke with were accommodating. It was the 1st person during check in that wasn't so good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the staff was excellent and I really have nothing negative to say about my experience
Stayed 4 nights in Aug 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Nicole

Traveled with family
Disliked: Staff & service
Got there at 11 at night with 3 children to them telling me they cancelled our reservations bc they over booked and did not feel the need to let us know until we got there the night of. So I had 3 children crying children and no where to stay and had to drive 3 hours till I could find a place to stay making it almost 2am! The gentleman at the counter was rude and could care less!
Stayed 1 night in Aug 2024

8/10 Good

Melanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was mostly positive just with the exception that there was no r housekeeping provided daily, had to solicit clean towels from the desk. Charges were put thru without clarifying the details of total charges. When I inquired about the charges one staff was very pleasant, the other was very curt.
Stayed 2 nights in Aug 2024

2/10 Terrible

Debra

Disliked: Staff & service
After a long day of travel to Cleveland, we arrive around 7 pm to the hotel to check in and were told that our reservation had been cancelled due to overbooking. No additional assistance was offered. Tried 4 different hotels in the area and they were all booked. We ended up driving to Erie PA to find a hotel. Needless the say we were not happy and felt that it was extremely unprofessional the way it was handle. Will be contacting the corporate office to make them aware of the situation.
Stayed 1 night in Aug 2024

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024