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Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel

Exterior
Desk, laptop workspace, iron/ironing board, cribs/infant beds
Reception
Fridge, microwave, coffee/tea maker
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
808 N Davis Ave, Cleveland, MS, 38732
  • Cleveland Medical Clinic
    2 min drive
  • Martin and Sue King Railroad Museum
    3 min drive
  • Zaxby's Chicken Fingers & Buffalo Wings
    1 min walk
  • Greenville, MS (GLH-Mid Delta Regional)
    54 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Comm, Tub)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll In Shwr)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Roll In Shwr)

  • Sleeps 2
  • 1 King Bed

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Jan 1 - Jan 2
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About the neighborhood

Cleveland

Located in Cleveland, Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel is in a rural location, within a 5-minute drive of Cleveland Medical Clinic and Derrall Foreman Golf Course. .This hotel is 1.2 mi (1.9 km) from Delta State University and 1.5 mi (2.4 km) from Martin and Sue King Railroad Museum.

What's nearby

  • Cleveland Medical Clinic - 2 min drive
  • Derrall Foreman Golf Course - 3 min drive
  • Martin and Sue King Railroad Museum - 3 min drive
  • University Health Center - 3 min drive
  • Delta State University - 3 min drive

Getting around

  • Memphis International Airport (MEM) - 117 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬1 min drive
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪No Way Jose - ‬4 min drive

About this property

Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel

Hotel in Cleveland with free breakfast and a fitness center
Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel offers 66 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
A complimentary buffet breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors

Room amenities

Bedroom

  • Crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 10 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland
Holiday Inn Express Hotel Cleveland
Holiday Inn Express Hotel Suites Cleveland
Holiday Inn Express Hotel Suites Cleveland an IHG Hotel
"Holiday Inn Express Hotel Suites Cleveland an IHG Hotel"
Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel Hotel

Holiday Inn Express Hotel & Suites Cleveland, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 341 out of 808 reviews" "
Rating 8 - Good. 237 out of 808 reviews" "
Rating 6 - Okay. 96 out of 808 reviews" "
Rating 4 - Poor. 77 out of 808 reviews" "
Rating 2 - Terrible. 57 out of 808 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

SOPHIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the exception of having to replace the remote several times and my bed breaking down everything was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Gwendolyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The front desk employee, Tyshonda was very professional and nice. Great customer service!!!
Stayed 1 night in Aug 2024

8/10 Good

Katrina

Stayed 2 nights in Aug 2024

8/10 Good

Carla

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very pleasant, friendly and helpful. My dislikes were the hotel has not been well maintained because the furniture was stained, the tub had stains, the walls were stained, the lamps were stained, the telephone was stained and in the bathroom the towel rack broke.
Stayed 2 nights in Aug 2024

6/10 Okay

Randell

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Idk if I’ll ever stay here again..
Stay wasn’t bad.. my check in was very trash! They initially cancelled my booking saying I didn’t have a card on file after they tried to charge the card on file the day before check in! Then when I got there they were having all type of problems getting the card to go through to the point where my wife basically was about to book elsewhere! I also paid more than what I initially booked the room for.. I personally feel like they cancelled the room to get more money out of people. Other ppl checking in had issues with the amount they were paying as well saying they had a different price than what they were charged.. it was a pretty busy weekend and they knew that so I believe they had a little scheme running so that they could make more money!
Stayed 2 nights in Aug 2024

2/10 Terrible

Vicki

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The property had molded pillow on the bed next to the window in room 222. I also requested a late check out to retrieve my food after I got out of church service and the staff depose all of my food for the picnic. Magnolia Smoke sausage, fruit tray, condiments and buns
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No phone in the room to call for services but the staff was nice
Stayed 1 night in Aug 2024

2/10 Terrible

Trina

Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Trina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty I do not recommend this hotel at all!! I was not clean very outdated . Will never stay here again!
Stayed 1 night in Aug 2024

4/10 Poor

Mary Ann

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service was not good coming in. Jessica at beginning was good. I booked my hotel online on Hotel.com and wasn't told anything about extra charges. I wasn't told when I was filling out the sheet. I had to ask what the other charges was for. Jessica didn't explain it well. After I showed my receipt from online she went back to get James the manager. He wasn't much better. There's no signage of the fees or anything. But then it gets worst. The botten for the elevator was broken. Spilled juice or something is on the wall near the elevator. The 1st room (210) toilet was nasty looking. The bath tub looked worst. We called the front desk and the inspector came up. She showed us room 204, it was a slightly better. The tub still looked nasty. We refused to take a shower or bath...dirty rings were around the tub. The caulking on the wall was horrible. Holes in sheets and comforter....please look at the pictures. Remote didn't have batteries and it was the wrong remote for the tv. The black spot on the ceiling/wall looks like mold....nasty looking. Not to mention the nasty workout room. Paying $400 something for 2 nights wasn't worth it. Hopefully breakfast will be decent..... The pictures below don't lie. I didn't post all of them
Stayed 2 nights in Aug 2024

4/10 Poor

Cornelies

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Virginia

Traveled with partner
We were on third floor, there were rooms with broken locks and rooms that the doors were open no one seemed to be there. I felt unsafe.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 2 nights in Jul 2024

6/10 Okay

Joan

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wasn’t a good Holiday
Bath tub was stained gray and rust, floor in bath room was dusty. Mattress was bad, I couldn’t get out of the bed, cause I was sunken in it
Stayed 2 nights in Aug 2024

2/10 Terrible

Denise

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What i like was the customer services. What i didn’t like was i had to change rooms three times due to the carpet on the floor was wet. The beds were wet (damp) every room i went to had wet carpet and damp bedding. I also didn't like the place smells like piss and mold and every room. You see green mold all in the window seal. I couldn't hardly breathe head started hurting, so i went to the front desk ask for carpet freshener they didn't have nothing to kill the scent. I actually went to Walmart to buy cleaning supplies to clean the room i was in it still didn’t stop my headache so i went back down stairs and ask to be moved down to the first floor it wasn't any better the toilets was filthy with brown scum all in the inside. I couldn't take it ask for my money back because i have asthma that whole business need to be tore down and rebuild because it's mold infested. I went to another hotel. Holiday inn express really disappointed me because everytime i travel that's the place i like to stay, but this location need to be closed immediately for the safety of everyone. That mold will kill you!
Stayed 3 nights in Jul 2024

2/10 Terrible

Suzette

Stayed 3 nights in Jul 2024

4/10 Poor

Kris

Traveled with family and small children
Disliked: Property conditions & facilities
C
Stayed 1 night in Jul 2024

2/10 Terrible

Cheryl

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely fifthly and staff (Assistant Manager) was very rude and disrespectful. I have pictures that I will be sending to the Holiday Inn Headquarters.
Stayed 3 nights in Jul 2024

6/10 Okay

Odessa

Traveled with family and small children
Nothing staff not friendly at all housekeeping was bad areas need attention
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Room comfort
I wouldn't recommend.
The room was musty and damp, and when I went to pick up my bag this morning to leave, my handles felt wet. I reserved a king bed and was given two queens. One of the beds was broken as if someone jumped on it and broke the box spring so it was tilted at an angle. The curtains were tattered. the elevator was broken which was super inconvenient being on the third floor. The room's overall condition was tolerable, but I recommend spending your money elsewhere if you're used to staying in nice hotels. Took a chance on this one, and I was disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Norma, St Louis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property smells like urine or mold, the door to room look like someone used a crowbar to break in, the rooms and property is very dated and needs to be updated, there was no trash, poor lighting and seating other thsn the bed. The breakfast was ok, I don't usually complain.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for one night stay.
Stayed 1 night in Jun 2024

8/10 Good

Kayla

Stayed 1 night in Apr 2024