The hot tub was not working, we waited 5 hours for extra linens for the couch bed, there’s blood on the linens on one of the beds, there’s something on the curtains in the bedroom, there’s mold on the ceiling above the shower head, there’s hair on the ceiling above the bath tub, they tried to charge me for break fast when it was already prepaid with our trip and the desk person wanted to argue about it with me before even checking.